Review:

Single door spring broke Sunday afternoon. Contacted Precision Garage Service (Hamilton) on Monday. Amanda was very pleasant and able to get me serviced same day. Tech, Matt, contacted me prior to arrival timeframe as well as received text with his photo. Matt was very professional, thorough in his detailed explanation of intended work as well as other No Pressure recommendations. Work completed within an hour, cleaned work area. Very pleased. Will be scheduling same work on double door before end of year.

Review:

Amazing!!! Kevin was here a total of 15 min. and knew what the problem was and fixed it. Thank You Kevin.

Review:

I read comments from other companies and Precision and came to a decision to go with Precision for our new Garage door. The first visit from the company was a person by the name of Kevin. He knew right off what we needed. He went over everything with me and said he could be here Monday to install our new door. So we set up a time and date and he showed up right on time. After he was done installing the door and everything that goes with it, he cleaned up his mess and explained things that are important with the new door. Like how to lubricate it and how often to do it. He also explained the warranty of our new door and all parts related to it. In the end they gave me a military discount which was very nice of them. I called 5 other places about the replacement of our door and saw no better ratings than Precision. We have a life time warranty and after one year, if anything goes wrong they will replace at no cost of parts and just a simple $75.00 labor fee to have someone come and do the work. If you go someplace else you are making a big mistake. They are very fine people and very easy to deal with. Again I want to thank Kevin for all the good work he did on our garage door replacement.

Review:

Quick service and professionally completed. Had a broken spring on a 16 x 7 garage door. Due to the age of the door and hardware, it was agreed that an overhaul was in order. Original door only had one spring and it was explained to me that a door this size required two. No problem. The work was completed in short order and all is well. Technician was Matthew Roberts.

Review:

This was the first time we used this company and glad we did. Matt , the service tech was very good and explained everything he did.very well.

Review:

I called at 9am and my Tech Matthew was at my house before 10am and new WiFi Opener (which I love) was installed and working by 10:45am. That’s what I call fast service. Matthew went over the opener and safety checks with me. This is my third time using these guys for one of my properties and they’ve not let me down yet.

Review:

Kevin he did a great job explaining the issue.

Review:

Have used them several times and always quick and courteous.

Review:

Precision Door has always provided excellent service and quality products to me. They have an excellent warranty. Once a Precision Door is installed the company will send out technicians periodically to help maintain maximum reliability and performance. Precision Door responds to my requests and shows up on time. I have recommended Precision Door to several of my neighbors.

Review:

Travis was very courteous and efficient. Very professional, I highly recommend.

Review:

Serviceman, Kevin, was knowledgeable and helpful regarding garage door opener repair. Courteous, considerate and did not try to up sell. We will need a garage door in the near future and will contact Precision for this.

Review:

Fast service.. very profesional

Review:

Adam M was amazing. Very professional courteous. I really appreciate his service

Review:

We were trapped by a broken garage door spring. We got a first in the day appointment, the tech arrived at the beginning of the appointment window, repaired the door quickly. Andy, the technician, recommended an upgrade which I thought was a good idea, and the door runs smoother than ever. Plus, the upgrade comes with as long as we are in the house guarantee. Great job all around.

Review:

Adam was AWESOME! Professional and courteous. He replaced the broken spring and re-attached the cables. It was quick and painless. Many thanks. : )

Review:

They replaced my garage door opener and did a great job, friendly employees and were right on time and very easy for my schedule. Thank you!

Review:

While I couldn’t get same day service on Sunday, Zack arrived promptly Monday morning. He did a great job, couldn’t be more pleased with the service. Kudos to Zack.

Review:

On time, friendly and fixed!

Review:

As usual, my torsion spring sent no notice of its impending failure. You were recommended thru Angie's List. I called direct to your office and an appointment was arranged for the next morning. The technician (Adam) called ahead, right on time, to confirm his arrival time. Adam was pleasant, polite, and personable. He obviously knew his job well and began without delay. The old springs were removed and 2 new 2 x 250 x 32" springs were installed and the lift force adjusted. He was in and out in little more than 30 minutes. It would be a true delight if all service companies, and their personnel were as knowledgeable, efficient, and professional as Precision and, of course, Adam. Thanks!

Review:

Repair was quick and would recommend

Review:

We were extremely pleased with the repair Kevin did on our garage door. He replaced both springs in about 15 minutes.

Review:

Zach was very prompt and efficient. Done an excellent job. Would call again with any garage door problems.

Review:

Our experience with Precision was great!! The scheduler was polite and friendly and fit us into the schedule that day. Travis was amazing! He was polite and efficient. I would highly recommend Precision!!!

Review:

Service was excellent. No problems. Arrived timely. Would absolutely recommend.

Review:

Zach did a great job. Identified the problem and had it fixed in about an hour. Thanks!

Review:

The tech did a great job troubleshooting my problem and was here before the time frame the office gave me ,thanks John for getting my door up and running so I can get my car out to race tonight...

Review:

This company and its service reps are very professional and courteous. The process was quick, accurate and to the point. Service rep, Travis came out to complete what I thought was going to be only an assessment. He ended up repairing the door on the spot! What a pleasant surprise.

Thank you for the five-star review.

Review:

Adam arrived on time and quickly assessed the situation and recommended I add second coil spring as the door as originally equipped only had a single spring ( it is a double door). I agreed and he completed the repair in about 15 minutes. Door now operates much more smoothly than before the repair. He was courteous and friendly. I could ask for nothing more!!

Review:

I'm disappointed in how the phone scheduling person at Precision failed to pass crucial information along to the service technician. I knew the exact part # of the Genie part to be replaced. I gave it to scheduler, and tech shows up without needed part. End result, I wasted my afternoon and valuable work time. When I called to complain, customer service rep had a lot of excuses, but little as far as apology. So, I immediately called & scheduled another company.

Review:

The service was quick and excellent. And the price was reasonable, too. Kevin was competent and kind. You have good people working for you! Thank you!