Garage Door Repair Reviews in Greene County, OH (Updated July 2026)

Fast appointment scheduling, arrived right on time, and install went faster than anticipated.

- Kyle Crowder

My garage door spring broke unexpectedly, and they came out quickly to fix it. The technician Will was friendly, professional, and explained everything clearly. I was a little surprised by the price because it was higher than I expected, but the fast response, quality of the repair and the warranty made it worth it. The only downside was that I wasn't given any paperwork or emailed a receipt or invoice after the job was completed. Other than that, the service was great, and my garage door is working perfectly again.

- Natalya Morgan

I am very glad that I called Precision Door Service as soon as my old, old garage door opener failed. Actually, I didn't call — I scheduled a same-day appointment via their website. And, sure enough, right on time, Cody — their technician — came to our garage with a kind smile, a gracious handshake — and all the know-how and equipment to replace our old, old garage door opener on the spot. (First, he gave a good try to fix the old one, but it was not to be saved.) This was a high-value, high-confidence service call and I am very grateful.

- Artie Isaac

Josh arrived right on time, was professional, courteous and got the door fixed in a flash. HIGHLY RECOMMENDED

- Steve Demeter

NOTE: I am a repeat customer - have used your services before. Cody provided EXCELLENT service. He clearly articulated the options to resolve my issue and allowed me to choose the option I wanted, without undue pressure. He efficiently and effectively executed the repair and cogently answered all my questions/concerns about the repairs. Cody is a true professional and represents your Company in an exceptional manner.

- John Jeong

Precision Door had previously installed our garage door. The spring had broken, I called before noon, John arrived at 2:00 after calling me and confirming the time. Because we had purchased the warranty package back in 2015, I was only charged for the service call and labor. Great job! Appreciated the prompt, individualized service and no talking to a call center, out of state operators, etc. Thanks!

- tom baugh

Cody S. was phenomenal! He arrived early, had our issue diagnosed within minutes and fixed in less than 2 hours. Serviced & parts were fairly priced. Would highly recommend Precision to anybody!

- Megan Millward

Thank you Isaiah for fixing, at a very reasonable rate, a garage door opener issue that another company created.

- Jim Williamson

Highly recommend Precision Garage Door Service Promptly responded early Saturday after receiving my call late Friday. The technician, Isaiah, was prompt and courteous. Found the problem and quickly resolved.

- P. Graham

John was very good service was excellent

- Hailey Strickland

I am a repeat customer purhased a garage door last year. I called today to get an estimate on some weather striping around my other garage door. I was made aware that there would be a $95 charge if I didn't want any work done. I understand it costs money to send someone out. I was disappointed the the charge was more than twice what I was expecting and I had to pay to find that out. I think $95 is a bit steep to get an estimate.With this in mind, I will not be calling your business with any more repair or replacement needs. Sincerely Sandy Goodwin

- Sandy Goodwin

Josh was great! He explained everything, gave me options and was quick. He was very friendly and made it an easy experience.

- Raymond Casul

Very professional and thorough. Isaiah was very patient and went over every aspect of my garage door and repair(s) needed - answering all my questions. I was most impressed by the attention to detail.

- Dennis Bennett

Precision was great from the start. Being new to the area, we were advised to call Precision. Precision was able to send Taylor out to our home to fix a problematic garage door. In no time Taylor fixed the problem and we able to use safely use the garage without worry. Great job!!!

- Gary Gillette

Precision Door installed my new garage door in March 2025. I've been very happy with it & the service they provided. All very professional. A few weeks ago, I noticed the exterior touch pad that operates the garage door stopped working. I started using the touch pad inside the garage, although it was less convenient. A couple of days ago, I tried to fix the pad. Upon examination, I couldn't if tell it was a wired or wireless system. I noticed a slot in the touch pad that seemed to be an access point. However, when I used a screwdriver to pry it open, nothing happened. I was afraid to force it for fear I'd wreck the pad & perhaps any electronics inside. I called Precision Door & explained the problem. When I asked a specific question about the pad, the woman on the phone said Precision does not provide any consultation over the phone. I would have to book a service call. The cost: $95.00. I complied. Bottom line: The tech, who, BTW, was very polite, said he needed to open the pad. I provided a screwdriver. He also had a hard time trying open the pad but succeeded. Inside was a hollow area that housed a 9-volt battery. I replaced the battery with a new one & -voila! - the pad came to life & the garage door worked fine. It took the tech all of five minutes to correct the problem. I wrote a check for $95.00. End of story. Here's my gripe, aside from feeling stupid & embarrassed. When the garage door was installed, the Precision Door installer did not explain the workings of the touch pad or the need to replace a 9-volt battery after a year or so. I understand Precision Door's policy not to provide a free maintenance or repair analysis over the phone. But I think it's reasonable for someone there to have told me my problem may simply be a battery issue if I had the chance to explain. I'm upset with myself for not forcing open the touch pad & finding a replaceable battery inside, but I didn't know what I was dealing with. No one at Precision Door informed me at the time of installation or when I called. I think $95.00 is too steep a price to pay under the circumstances.

- Edward Young

Precision has the best service of any company in the area. They fit me in with same day service. They communicate where they are and when the tech is arriving. The techs are always very capable and don’t oversell. Service is quick, and the techs staff are all extremely polite!

- Karen Ashcraft

Called around 9am, tech was able to schedule for same day. Tech was able to arrive early and completed work quickly and competently.

- Jonathan Arledge

Quick honest service and my garage door opener has never been this quiet.

- KP

Isiah was a great technician and very knowledgeable about his job. He gave us a couple different options to fix our door and we appreciate the honest and options. We would recommend Isaiah and your company to anyone needing garage door repairs.

- Michael Russ

Isaiah came out to our house the same day that we called and got our garage door fixed in about an hour. He was nice and explained what he thought needed done quickly while doing great work.

- Eric Gerberick

Isaiah, is a very grounded and down to earth real human being. It was a pleasure meeting him and more of a pleasure having him install my new garage door opener and key pad. I am hoping he will be installing my new garage door this summer. He was an excellent hire.

- Kelly Burns

They addressed our emergency within just a few hours. Good job.

- Joe Massarelli

Josh was very thorough and made sure my door and opener were working as they should. Very professional. Would definitely choose Precision in the future.

- Walter Wurst

The spring on our garage door broke, and after having Cody and Q look at all the other hardware, it was apparent that it was time to replace some parts. We decided to do a complete overhaul and get rid of what might’ve been some of the original hardware on the door, and Cody and Q did a great job explaining and showing us everything.

- Megan Hall

I called to have a garage door opener checked and as soon as I finished the calI I had a repair person on this way to my house. He made a thorough check and explained key points he was checking. Very courteous and knowledgeable individual. I will use this company in the future

- Robert Miller

Precision Door Service came in September to fix our garage door. The technician who came, Joey, was prompt, professional, and was able to fix our door very quickly. We had them out yesterday to fix another issue. Javen was able to arrive earlier than the projected window and also fixed the door promptly. I can't give them a higher recommendation. They will continue to be our go-to company for any future issues. And if their leadership sees this review, both Joey and Javen deserve tips for excellent service.

- Jason Grimm

Not a great Monday morning when ya wake up to a broken garage door. Car trapped inside. However, scheduling Precision to come out and fix it was a great decision. No regrets. Isaiah was great and after about an hour and a half the garage was like new. New spring, some other parts and pieces, routine maintenance etc. Would recommend.

- Alice Adams

I chose this company based on internet reviews and they didn’t disappoint. The technician, Taylor showed up on time and gave us a good rundown of our issues. Very professional and got the job done very quickly. I am very appreciative of the quick and efficient service.

- Dan And Emily Wilhelm

Hi. Isaiah was so nice and informative. We just had an inspection done but will call back when we need a new door or repairs.

- Lisa Lambert

I called on a Saturday and was able to get a tech to do a diagnostic of the issues we had within hours. Javen was amazing and informative. He did a full inspection and was able to provide a range of solutions, as well as services the company provides. We greatly appreciate Javen and Precision.

- Patrick Jackson