Read what people are saying
about Precision Garage Door in:
Mason, OH
Precision Garage Door of Daytonhas received 78 reviews, averaging 4.95 Stars:
Mason, OH
Mason, OH
Brian was outstanding. Explained what the options were. Did what he said he would do. First time using your company and was impressed.
- Jan Sakanashi
Mason, OH
The entire installation process was outstanding. Kevin, the lead technician, was extremely knowledgeable and professional. From the initial phone call to the installation of a new opener was less than 24 hours. I will call Precision again, if needed, and highly recommend them.
- Jay Brant
Service Provided:
Product:
Lead Technician : Kevin O
Mason, OH
I was about to do late morning errands, when my garage door would not close. I called Precision Overhead Garage Door Service (we had used them before). They immediately scheduled a technician to come between mid to late afternoon that same day. Brian Payne called and told me he finished early so he could come even earlier than the earliest time. I was relieved I didn't have to worry much longer about my garage door being open. Brian was very friendly, very experienced, quickly investigated and spotted the problem, explained the problem well, gave us honest options to repair our garage door, and then quickly fixed it. Thanks to Brian and Precision, I soon felt safe again and I was soon free to resume my errands. I would recommend Precision and Brian to others.
- Kathy
Mason, OH
Garage door wasn’t functioning and I called for repair. I was able to get same-day service and the technician arrived within the window quoted to me. He fixed the problem quickly to my satisfaction. I would definitely recommend this company for any type of garage door service
- Judy Evans
Mason, OH
I was very pleased with the promptness of the service, and how pleasant and thorough my technician, Brent Stringfellow was.
- Ralph Dunnigan
Mason, OH
After 21 years, the belt on the garage door opener gave out. A search on Google to find next day repairs led me to Precision. We were given an appointment window of 8-10. I received a text notifying me the technician was on his way at 7:55 am and he arrived at our home around 8:45 am. I explained to him that the garage door opener is old and we were wondering if it would be better to replace the whole thing rather than fix this problem and Jared explained the options. We ended up going with a new garage door opener and also had torsion springs and rollers replaced. Everything was done by 10:15 am and we're very happy with the service and feel the pricing was appropriate for what was completed. Thank you so much for taking care of us so quickly and efficiently.
- Margie Schmitz
Mason, OH
Oh my Goodness! Brian was absolutely amazing. Our garage door literally broke the day we were supposed to close on our house. Brian came out, replaced a very old Model, applied an incredible military discount and got everything done before closing in about an hour it was no short of a miracle!!! Everyone was extremely personable super professional and actually happy--- which these days is a blessing. Thank you precision so much you have exceeded our expectations.
- Jenn Mott
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Technician: Brian P
Mason, OH
Kevin O’Hara was very professional, knowledgeable, and efficient! Thank you very much!
- Tim Devine
Mason, OH
Would like to acknowledge Tyler Lung for doing and outstanding job. He was courteous and knew what he was doing a pleasurable experience
- Darleen Thomas
Mason, OH
Kevin did an outstanding job of replacing light bulbs and installing a new keypad. He programed the pad and lubricated everything. Kevin was fast, very pleasant and a great person to have doing a great job. I would love to have him doing any needed work on our garage door because he is outstanding.
- Larry Davis
Mason, OH
Thank you so much, Kevin, for remaining patient in replacing my weather seal along with the foam rope insert. Trust me, I knew your frustration in the manual effort. ;) Thank you also for allowing me to be the extra hands needed to complete successfully....together!
- Kristin King
Mason, OH
Technician arrived on time. Was very friendly and professional and a little bit on the humble side. He literally fixed our issue in about 2 seconds and it took a little longer. To set up our new openers. I woukd highly recommend this company and very reasonably priced
- CC
Mason, OH
Thank you for the excellent service! Making appointment was very easy and I was informed the technician’a name too. When the earlier appointment time was available, they called me so I accepted. Technician showed up even earlier than the window of times and I was happy about it. George was a nice and kind man , my dogs even stopped barking even during repair. He showed me the parts I needed and he explained well to my husband about the parts quality, how it works etc. I am very pleased with the service. It was a wonderful experience from the beginning till the end! Thank you so much for your excellent customer care!!
- Mariko Kraimer
Product:
Mason, OH
Guy showed up looked the job over and said he wouldn't do the job. He works on commission and there wasn't enough money in it.
- Steve Jewett
Mason, OH
Was very impressed with technicians and installation job. Very polite.
- William McCarnan
Product:
Mason, OH
I recently moved to a new home and the garage door was broken.. I looked at reviews and saw that Precision was highly recommended. I called for an appointment . Adam arrived on time and was so professional. His knowledge of what needed to be done was great.. Unfortunately I do need a garage door and they will have my business.
- Melinda Johnson
Mason, OH
My call was answered promptly, my concerns were addressed and George was at my home within the hour offering solutions to my problem. Everyone was courteous, and the service was outstanding. Highly recommend.
- Julie LoPiccolo
Mason, OH
You were recommended to my by my son who had had his door repaired recently. The technician was very friendly and very fast and competent. He replaced the springs in much less than an hour. We will contact you if we decide to replace our current door.
- Bill Keezer
Mason, OH
Precision Door sells quality products and backs up what they sell. The recent visit here by their technician was simply to do any adjustments and lubrication that might help the door operate smoother and quieter. I have experienced no issues with my Precision Door. They have backed up their warranty with me and done what they promised with yearly preemptive maintenance inspections. I have owned my Precision Door for about 10 years.
- len huss
Mason, OH
BROKEN SPRINGS REPLACEMENT. Precision arrived within/under two hours of our emergency repair request. The tech Justin was absolutely EXCELLENT! Called when on the way. Professional, friendly, knowledgeable, prompt, efficient. Will be calling on Precision Door Service for all our garage door needs in the future. Really happy with the NEW springs. Thanks Jason and Precision for your excellence. We give a five-star rating, but would give more if there were more stars... Sincerely, Derrick & Hope G.
- Derrick & Hope Goldsmith
Product:
Mason, OH
Arrived within 2 hours of our call to fix our broken garage door. Very professional and friendly service. Highly recommend!
- Betsy Templin
Mason, OH
I have used Precision previously and received excellent service. The technicians were very competent and friendly. I would recommend this company to anyone.
- Shirley Henderson
Mason, OH
From start to finish, working with Precision was both convenient and efficient. The technician, Jared, was considerate (doing a contact free appointment) and he patiently discussed repair options, benefits, and costs—which I appreciated. The repair required replacing a broken spring, but I decided to trust Jared’s advice (I asked) and also replace the cables, rollers, and supporting parts (since the springs failed, why not these parts as well?). Jared also explained how the Precision parts were superior to the original “builder’s-grade” parts. This made sense.
- N.Q.
Mason, OH
Service today was professional and timely. Our service technician - Tyler - was polite and knowledgeable. Our torsion spring broke and thankfully was covered under our warranty. We have a large garage door requiring two torsion springs and Tyler replaced both since they are the same age. That's the kind of company I appreciate doing business with, integrity! Our family would definitely recommend Precision.
- Lee Ann black
Mason, OH
Recommended by president of the Oakwood Lakes Condominium Association in order to conform to a new garage door needed for my unit. I had excellent response from making an appt for a quote (Heide was friendly and helpful setting it up) to Kevin quickly responding to the evaluation of a new door. He installed it within a week of the Board’s approval in a friendly, knowledgeable, and amazingly short period of time! He had an extremely hot day and I was very impressed with his work ethics.
- Joan Archer
Mason, OH
Zach was very polite and knowledgeable about the issue I was having. Explained well what the problem was. I will call Precision again in the future. Thank you for the excellent service.
- Karen Kenney
Mason, OH
Friendly service. Zachary was great Not pushing and provided honest answers.
- Chris Easley
Product:
Mason, OH
Great job!
- Jon Packard
Mason, OH
Great service
- Bishoy Basilieus
What a great repair experience! My technician, Brent, was extremely courteous, knowledgeable and professional. He was able to quickly repair the issue with my malfunctioning garage door sensors and improve their stability. He also took the time to explain many helpful features that I was unaware of on my garage opener system. Would definitely call again with any future garage door/opener needs.
- Amy Cavallo