Review:

George was here the same day I placed the call, on time, most courteous, ascessed the situation, gave me 2 choices, explained repair, completed repair and made sure everything was working properly. GOOD JOB

Review:

Same day service scheduled, was pleased with availability. Jared arrived early, was knowledgeable about problem (broken spring) and how to repair with superior parts (springs, rollers, cables, etc.) He completed the work in time frame given (approximately one hour). He was personable, answered all questions, and represents your company with excellence. Should the need arise, I would contact Precision again and would be pleased to have Jared as technician.

Review:

Great service, very timely response. Stands by their lifetime warranty. So happy we chose to do business with them many years ago. Highly recommend Precision.

Review:

We called on a Saturday for an appointment, and we were able to book an appointment that coming Monday...other competitors were at least a week out for bookings! Our appointment window was from 8am-10am, we received a call from our technician, Tyler L., at 8:10 am letting us know that he would arrive in approximately 25 minutes, which he was right on time! Our appointment was initially just for a consultation/estimate, but we decided to go ahead and have it done, and to our surprise, he informed us they would be able to do it immediately! Everything was all done and wrapped up before 10am! Tyler and the other technician were very efficient, professional and friendly. We were highly impressed with Precision and will definitely be recommending them to our family and friends! The reason why we went with Precision in the first place was all the wonderful reviews, and they definitely held up to those amazing reviews!

Review:

We saw the excellent reviews on your service and needed a new garage door installed. We called for an estimate and they showed up that day - had the part on the truck and had installed within an hour. Professional service and friendly! Will highly recommend !

Review:

I thought the garage door opener had a broken part and it would not open. I could not get the drive to engage after the disconnect had been pulled. It turned out, I was not doing it correctly. The technician immediately pulled it into place and showed me what I was doing wrong. Cost me $75 for one minute of effort on his part. He was knowledgeable, explained it to me and was professional and courteous in his demeanor. He was unable to replace the rubber strip on the bottom of the 1 3/8" door which was a disappointment. I would have given him 5 stars if he had taken the time to do the advertised 25 point safety inspection and looked the opener, tracks, etc. over to see if there was anything else that needed attention. He did not offer to do this and I did not think about it at the time. (I was too embarrassed about not being able to figure out the easy fix on my own.) I would have felt better about spending the money if he had taken the time to look things over as the actual fix took no more than a minute. So, I paid quite a bit for his driving time. That being said, I would call again if I had a problem with either of my doors.

Review:

Gary & Logan did a great job with our door replacement. Trusted their recommendations, and the work was done well. Would be 5 stars, but back office stuff needs cleaned up. First, they couldn't make the original install date due to another job taking longer than expected. Then, they came with the wrong door. Finally, no receipt was sent as promised, and when I called and requested one, it was a blank invoice. Again, great workmanship & product, poor operational support.

Review:

They repairman automatically tried to sell me an $1800 repair without trying anything else. I found another company who repaired it in 5 minutes. I did get an estimate on doing the same work provision quoted. The quote was less than half of provisions price. Precision is a Total rip off company

Thank you for the opportunity to speak with you on the phone.. As I explained we strive for 100% satisfaction with every customer we serve and I am sorry we fell short of your expectations. We do quality work, with quality parts, and the best warranty in the business. In the future, should you need garage door service, I hope you will give us another opportunity. Please feel free to call me directly. Thank You for your time. John Hidy

Review:

Great Rep. professional and hard worker. - 5 stars

Review:

Another fine job by the Technican. Quality doors, lifetime warranty. We have used Precision Doors for years now, Service same or next day. Not to mention how great my doors make our Garages look! Thank you!

Review:

PERFECT! My new garage door opener is smooth as silk. I called late one day and they came out and installed the very next morning. Very happy with my technician. He was very professional and did an outstanding job.

Review:

Tyler just left Very courteous and knowledgeable Will call him again if the need arises!!

Review:

Great same day service! Had our door working again within 1 hour.

Review:

great service, very pleased.

Review:

Great service from my technician Kevin-many thanks!

Review:

My experience with Precision was impressive from my first phone call to the installation of 2 new garage doors, key pads, etc.! Your service rep was prompt, attentive to my questions, and showed up exactly when he said he would, plus called to confirm he was on his way. He had his truck stocked with everything he needed to complete the job, so he was able to finish in the length of time he estimated. I would definitely go with Precision Overhead for all my garage installation or service needs!!!

Review:

Jared provided exactly the type of service I would want from any technician. It started with communicating his anticipated arrival time. He explained repair options without pressure and completed the job in the time he said it would take.

Review:

Precision was timely (next day service) and the technician was friendly, honest, and forward thinking on future concerns about the garage door. Understanding that he was a technician and sales person, collectively, he quickly maneuvered away from the sales pitch once I confirmed with him that I was only wanting services to repair current issue. And, I so appreciated that! Would definetly recommend Precison and will use again!

Review:

Kevin O. was very courteous and professional. He definitely knew what was needed to repair our garage door and did so quickly and efficiently. Thanks so much for a great job Kevin!!!

Review:

Impossible to get an estimate or warranty information before they come out and charge a service call (overpriced). The tech did not "weigh the door" as advertised on the phone and online in order to tell what type of spring was needed. People who answered the phone were only providing minimal information and scheduling appointments. Plan seems to be to get a service call scheduled and try to sell you springs and service at double the price of most other companies. Once the tech was here, he was very efficient, after the hard sell. Overall appearance is that they are trying to take advantage of the situation but service is okay. Very over priced and will not use them again or recommend them.

Review:

Second time using Precision door. Everything is straight forward and easy. This time we had a very old opener that was slipping into manual about 50% of the time. They came out, replaced the connection arm to the motor, and we were back up and running in under an hour.

Review:

Precision Overhead Garage Door Service was great. I needed a quick repair, and they came out the following morning to take care of it. They were quick and the price was reasonable.

Review:

This was absolutely pain free! I called late Saturday evening and got an 8 am appointment. The technician called prior to arriving. He was knowledgeable and went right to work and finished in no time! Highly recommend.

Review:

I selected Precision because they offered prompt service even in my rural location. Once the appointment was made I was impressed with the quality and quantity of communication regarding my appointment time and who would be arriving to service the door. The technician called when he was on his way, arrived when he said he would, and diagnosed the problem as soon as he set foot in my garage! He explained my options well but did not pressure me to pick one over another; instead was friendly, informative and helpful. When I decided to purchase a new door he worked to accommodate my schedule. My door will be installed in a couple of days and I look forward to the same exceptional service on that date! Thank you for making this troublesome chore a breeze!

Review:

Kevin was able to call ahead and come a little early which was good for us. He was able to ascertain the problem quickly and to explain it to us and suggest ways to resolve. He was informative and friendly!

Review:

Great service, I will definitely recommend! Jared did a great job!

Review:

Despite not expecting to spend as much as we did, we are very happy with our new Liftmaster system. I called because our springs broke and cables came down on our 25-year old Overhead Legacy unit (which still worked fine). But it made sense to upgrade to new technology. Kevin did a great job explaining our options of repair only, or the capabilities of the Liftmaster 8355W. We decided to do the whole deal, and left Kevin to sweat profusely in the extreme humidity.

Review:

Quick and friendly service. Plus we got a beautiful door.

Review:

Great service and great price. The tech was a very nice person and did a great job of replacing the springs. I will use Precision again.

Review:

Adam did a professional job of replacing my door springs. The ones my friend put on for me were to strong of springs. I should have just called you guys from the start. Not cheap at all, but comes with a lifetime warranty!????