Review:

Same day service scheduled, was pleased with availability. Jared arrived early, was knowledgeable about problem (broken spring) and how to repair with superior parts (springs, rollers, cables, etc.) He completed the work in time frame given (approximately one hour). He was personable, answered all questions, and represents your company with excellence. Should the need arise, I would contact Precision again and would be pleased to have Jared as technician.

Review:

Kevin was the best repairman I have experienced. He was outstanding technically, was extremely efficient, was well equipped with tools and supplies, was very friendly and informative, and finally on time. By informative, I meant explaining what he did and why as well as explaining what i might except in the future. Bottom line A+.

Review:

Great service, very timely response. Stands by their lifetime warranty. So happy we chose to do business with them many years ago. Highly recommend Precision.

Review:

We called on a Saturday for an appointment, and we were able to book an appointment that coming Monday...other competitors were at least a week out for bookings! Our appointment window was from 8am-10am, we received a call from our technician, Tyler L., at 8:10 am letting us know that he would arrive in approximately 25 minutes, which he was right on time! Our appointment was initially just for a consultation/estimate, but we decided to go ahead and have it done, and to our surprise, he informed us they would be able to do it immediately! Everything was all done and wrapped up before 10am! Tyler and the other technician were very efficient, professional and friendly. We were highly impressed with Precision and will definitely be recommending them to our family and friends! The reason why we went with Precision in the first place was all the wonderful reviews, and they definitely held up to those amazing reviews!

Review:

Professional and helpful and prompt.

Review:

We saw the excellent reviews on your service and needed a new garage door installed. We called for an estimate and they showed up that day - had the part on the truck and had installed within an hour. Professional service and friendly! Will highly recommend !

Review:

Called in at 8:20 this morning as we were having problems with our garage door opener. By 10:20 the serviceman ( Adam ) left with it working like new again! We really thank the professional job that Adam did for us and the reasonable cost and speed of your service! You have gained and earned another customer. Thanks again, Andy Carrington

Review:

I thought the garage door opener had a broken part and it would not open. I could not get the drive to engage after the disconnect had been pulled. It turned out, I was not doing it correctly. The technician immediately pulled it into place and showed me what I was doing wrong. Cost me $75 for one minute of effort on his part. He was knowledgeable, explained it to me and was professional and courteous in his demeanor. He was unable to replace the rubber strip on the bottom of the 1 3/8" door which was a disappointment. I would have given him 5 stars if he had taken the time to do the advertised 25 point safety inspection and looked the opener, tracks, etc. over to see if there was anything else that needed attention. He did not offer to do this and I did not think about it at the time. (I was too embarrassed about not being able to figure out the easy fix on my own.) I would have felt better about spending the money if he had taken the time to look things over as the actual fix took no more than a minute. So, I paid quite a bit for his driving time. That being said, I would call again if I had a problem with either of my doors.

Review:

Gary & Logan did a great job with our door replacement. Trusted their recommendations, and the work was done well. Would be 5 stars, but back office stuff needs cleaned up. First, they couldn't make the original install date due to another job taking longer than expected. Then, they came with the wrong door. Finally, no receipt was sent as promised, and when I called and requested one, it was a blank invoice. Again, great workmanship & product, poor operational support.

Review:

wonderful job!!! Called and Tyler was here within 30 minutes. So professional and nice. Spring was broken and was replaced along with torsion cable , roller and knock out bearing. All done in an hour. Will recommend your service.

Review:

Jared was wonderful and did a great job!! We have used them in the past and will continue in the future!!!

Review:

They repairman automatically tried to sell me an $1800 repair without trying anything else. I found another company who repaired it in 5 minutes. I did get an estimate on doing the same work provision quoted. The quote was less than half of provisions price. Precision is a Total rip off company

Thank you for the opportunity to speak with you on the phone.. As I explained we strive for 100% satisfaction with every customer we serve and I am sorry we fell short of your expectations. We do quality work, with quality parts, and the best warranty in the business. In the future, should you need garage door service, I hope you will give us another opportunity. Please feel free to call me directly. Thank You for your time. John Hidy

Review:

Experienced technician. He knew exactly what needed to be done to fix the problem with garage door and remote. Great job! Highly recommended.

Review:

Your tech Adam was very knowledgeable and friendly. Very professional. I was completely satisfied. If I have any more problems with my opener or door in the future I know who to call. Thank you

Review:

Great service, fantastic upgrade for broken garage door. Tech was very helpful and honest about everything.

Review:

One of the best service experiences ever! Your business is only as good as your technicians and the one you sent here did an over-the-top job! Thank you!

Review:

Kevin was very courteous up front and a very pleasant person He explained things very well and did the job in a very efficient manner. If ever we need help again we will ask for him by name. Your company is great. Thanks

Review:

I don’t give a perfect rating because I don’t believe there is such a thing in work. However I will say that the service I received was pretty close to perfect. Kevin was very professional and knowledgeable in what he was doing! He told me what he was going to do and gave me an insight as to how good my door was I commend your company for the fine employees (both operater I talked with and Kevin). Your company is on my contact list for garage door repairs. Thank you so much for the great service and expedited service

Review:

Thank you to Precision Door for PROMPTLY coming to repair ga our rage garage door, today. A garage door broken spring was not part of our agenda, this morning, but apparently service and service asap is your agenda. Our garage door opens and closes with no hitches now. Originally, our emergency appointment was scheduled from 4-6 today, but the technician finished his client early, called me, to say he could come now, and before 2, not only was the knowlegeable technician here, but the repair job was completed efficiently. The technician was friendly and informative. All this service from beginning phone call to service completion was beyond our expectation.

Review:

Called in the late afternoon on a Friday thinking I would have to wait until Monday for service. To my surprise they were at my doorstep in 20 minutes. Fixed the garage door spring within 30 minutes. Would recommend. Tyler you rock!!

Review:

Precision gives EXCELLENT customer service. I’ve had them come twice and both times they were prompt, courteous and fixed the problem expedient! I will always recommend them.

Review:

I had my springs, drums, and cables replaced about 1-1/2 years ago by Precision. I expected the pay for adjusting the springs but there was no charge. Great! Tyler did an excellent job and explained different motor systems after I asked and he realized my unit was 18 years old.

Review:

If you want HONESTY no worries when have no clue about the items needed repaired- then see Precision. DO NOT pay for things that do not need done, saved me hundreds today with their honesty. Garage door system is 12yrs old, stopped working, I was clueless. Ended up just needed re-set on the main box and they did it without a charge. rarely in our times do you see people first and genuine integrity in businesses. get it right and get it honest the first time-

Review:

Spring and cables replaced. Works as good as new. Job well done. Thanks.

Review:

Had an emergency situation with a broken spring and garage door panel. When I called the office and explained my situation, The office manager scheduled me immediately for that afternoon. Technician Adam arrived quickly and immediately assessed the situation.

Review:

Very nice and informative technician! Got to our residence in about a half hour from phone call. Fully explained everything. Would highly recommend

Review:

I think I chose Precision because of nearby location and reviews. Door was a little noisy going down from the initial install date but I falsely attributed it to its being a non-insulated door, After about 6 months, the noise became noticeably louder. Thinking it was still under a 1-year warranty, I called for service. A technician by the name of Jerrod (sic?) arrived and proceded to rectify the noise problem in a matter of minutes. He told me that normally there would be a charge for his service but used what he called his "technician's discount" because the install person didn't explain the warranty properly. This type of customer service is rare in todays market and is successful in creating and keeping a lifelong customer. Kudos to both Precision and Jerrod! Ron Forsee Centerville

Review:

I have used Precision previously and received excellent service. The technicians were very competent and friendly. I would recommend this company to anyone.

Review:

Great service. Called me within minutes of filling the online form, and had a tech out the next morning. Adam, the tech, was very professional and called prior to arriving. He was thorough describing the issues we were having, and was able to repair within an hour. No complaints, a top notch company.

Review:

Great Rep. professional and hard worker. - 5 stars