has received 2169 reviews, averaging 5.00 Stars:
Fairfield, OH
Centerville, OH
We were able to schedule our service quickly after our garage door spring broke. Javen, our technician, was prompt, professional, and courteous. He explained the nature of our problem clearly, and provided us with the various options for service. He performed the repair quickly and efficiently. I felt that he was a straight shooter with us, and gave us what I felt was good advice.
- Martin McGinley
Product:
Woodbourne-Hyde Park, OH
I simply did a search - garage door repair in Miamisburg, OH. I must admit, Isaiah was very professional. The company is very lucky to have him out representing your organization.
- Rick Wills
Tipp City, OH
I read reviews and that’s what drew me to contacting Precision. I contacted through a chat. It was fast and convenient. Communication was excellent on the technicians part. Isaiah was prompt, courteous, and very knowledgeable. He gave me two quotes and waited patiently for me to discuss with my significant other.
- Melissa Riffle
Tipp City, OH
DJ was very helpful and knowledgeable about selecting my garage doors. I needed an estimate for insurance. Thank you
- Ron Watkins
Oakwood, OH
We just had a happy experience working with your company and technician, Javin. Our garage door opener had been working intermittently for months and continued in this fashion after a few visits from various door technicians. On a Sunday night we were able to speak with a real person who sent a real person, Javin, our direction the very next morning. Javin identified that problem was not mis-aligned laser sensors but actually 10 year old sensors that were reacting with the sun due to age. This made more sense to us since we were careful about knocking the sensors ourselves. I was impressed that Javin saw this as a personal mission to get our garage door opener working and for it to continue working for a reasonable amount of time. (We do understand that nothing lasts forever.) He explained how a new opener and sensors could resolve the problem, the cost, the warranties and adding in new door openers. Best of all, Javin completed the work in the first and only visit. He walked us through the documents, about how to locate our model number, which light bulbs to use as replacements, how to register for the warranty. He asked if there was anything else we needed, gave us contact information should we need to reach him for assistance. A very positive experience for us! Thank you and thank you Javin.
- Tim Fodge
Product:
Oxford, OH
Arrived right on time. Explained everything clearly. Did repair quickly and all is working well. Very satisfied with Joey and Precision Doors.
- Rich & Marie Taylor
West Milton, OH
Isaiah Gibbs with Precision Door Sales was excellent, top of the line professional and knowledgeable. Thank You so much for helping me and Isaiah Gibbs needs a raise! Respectfully Submitted Constance L Leach
- Connie Leach
Woodbourne-Hyde Park, OH
Called and explained that my Genie keypad, that they installed, never worked right and needed to be looked at, they sent over someone that day. Isaiah- He was a pleasure to work with, very polite, a good listener and came to conclusion my keypad was defected and replaced it right then. He took time with me to explained how to maintain a proper garage door system. Who does that these days? I Highly Recommend Precision and will tell All my family and friends. Thank you Precision and Isaiah your the BEST!
- Ann Ruef
Miamisburg, OH
I’m so happy with the quick response to my request for service. The Technician, Javen, was so knowledgeable, polite and honest. He solved the mystery problem that the Push Button on the Wall Mount Opener was broken unfortunately they do not carry the unit I needed but he told me what I needed to purchase and he could return and install. Since Jalen couldn’t provide what I needed he left me being able to open the garage door using only my remote control. He did not charge me anything for the service call because he only diagnosed the problem. I was so overwhelmed with his honesty that I cried. Please call this company when you need assistance. You can trust them to provide Honesty & Excellent Service! A Big Thank You Jalen! I will always contact this company whenever I need my garage door repaired.
- Sk
Middletown, OH
Javen did a great job! He came out to my house promptly, and he was able to diagnose the issue quickly. He educated me on all of the parts he was replacing or repairing, and he was in and out of my garage in less than two hours. It was a painless process, and I would recommend his services to anyone.
- Adam Brown
Product:
Centerville, OH
Called Precision to perform periodic lube on garage door and components. The technician, Alex, arrived on time and was professional, courteous, efficient and knowledgeable. He answered all questions I had and provided quotes for the various garage door issues I wanted fixed/replaced. All the issues I wanted done today, he did. I'm saving a few for later. All my expectations for this service call were met and exceeded. Thanks for the excellent work and the manner in which it was completed !
- John K.
Liberty, OH
Explained everything that was defective in my current system, walked me through the quote and what will be changed. Fast and Friendly service.
- Christopher Sample
Troy, OH
We were being held captive by our garage door that would not open no matter how we tried! Precision came out the same day and fixed it for us.
- Stephanie Rupnik
Eaton, OH
I’m great Customer Service. The tech was punctual and very knowledgeable. Did the work I asked on an estimate call the same day. I was very impressed with Isaiah.
- Ryan Mullins
Hamilton, OH
Alex is fantastic. Quickly assessed and identified the correct problem. Alex recommended not only what I had to have versus what we needed for longevity. In comparison of part prices I found. Precision to be roughly on par with retail cost of similar items. While not the cheapest, the value is there when combined with the 8 year warranty. With this information I opted for the complete package to bring my door to like new condition. Alex was efficient in his work and provided superior customer experience. Well done young man. Best of luck on your upcoming nuptials!
- Jeremy Spangenberg
Lebanon, OH
Came out the same day to replace garage door springs. Installer was courteous, contentious , and thorough in his explanations of options. I was happy with the service overall.
- Tony Henn
Product:
Middletown, OH
Prompt and quick repair .
- Mike Mcguire
Englewood, OH
They have done work for us before, however, I’ll be honest I didn’t remember who we had out. This time we had a different service provided. They put a new spring on the first time and this time they put new cables in and re-rewind the spring. My technician name was Josh very professional and a pleasure doing business with this company, thank you personally, Josh.
- Perry Linker
Maineville, OH
We were very happy with the work Will did on our garage door and very glad to get same day service. Will was on time and had the door fixed in about an hour. There were several things that had to be replaced and some repair work to do. He was pleasant to work with and represents Precision Garage Door well.
- CARL MANSFIELD
Centerville, OH
Excellent service! Called after 9PM when one of my garage door springs failed - an actual person (!) promptly answered the phone and had me scheduled for a service call within minutes. The technician (Cody S.) arrived promptly the following morning and got right to work. Cody inspected everything, gave solid repair recommendations, and offered multiple options at different price points with no pressure. After giving Cody the go-ahead, he dug in and finished everything in a little over an hour since he already had everything he needed on the truck. The door works better than before and I couldn't be happier with the quality of the parts and service!
- Steven M.
Product:
Mason, OH
MS Copilot AI recommended Precision Door Service based on the online reviews. I appreciated having the coupon on the website to get a free service call. It allowed me to get an estimate without any risk on my end. Cody took the time to explain the different options on replacing the springs on my 3 garage doors. My garage door springs were 24 years old, so I think I got the expected life plus some out of them. I felt like I could make an informed decision. Cody was very professional during the installation and completed the job in a timely way. I'm happy I decided to use Precision Garage Door and look forward to trouble-free performance by my repaired garage doors.
- Tim Reisinger
Product:
Centerville, OH
I was able to set a Monday morning appointment on Sunday night. Received a call on Monday AM at 7:30 telling me the tech would be at my home in 30 minutes. That is great service. My tech, Isaiah arrived on time. He was courteous, knowledgeable and explained the problem and made the fix. He made sure I understood the proper operation and made routine maintenance suggestions. He was a real pro.
- Jerry Sokol
Woodbourne-Hyde Park, OH
We called precision with a spring issue and they were there in a couple of hours to get door working again!
- James & Connie McCafferty
Centerville, OH
Professional, courteous and helpful.
- Erik Penski
Monroe, OH
Cody did a great job. Showed up during the appointment window, and called to tell us he was on the way. Overall service was great. You get what you pay for.
- Josh Mason
South Lebanon, OH
Nothing but great things to say about Precision. Joey was amazing! It was hard to get a call back much less service on a weekend, but Precision answered immediately and had Joey en route within the hour. He was extremely knowledgeable and patient as I had many questions. Unfortunately, due to timing and budget we went another route, but I will, without a doubt call Precision for another quote when we decide to install a new door.
- Robin Carroll
Huber Heights, OH
I'm so happy I happened to do a google search on garage door repair places and found Precision. I was in a lil bit of a panic and Cody came to my rescue.
- Pricilla Byrd
Product:
Hamilton, OH
This was our first time to use Precision Garage Door. Joey was very professional and knowledgeable. He explained what was needed to be done. We will definitely use Joey and Precision Garage Door in the future and will recommend Joey and Precision Garage Door to our family and friends.
- Ron and Carol Sheyer
Woodbourne-Hyde Park, OH
Very professional and friendly. Did a great job on the door opener. would highly recommend!
- David Latva
Your company provides excellent service and really takes care of your customers! Thank you!
- TERRI IRVINE