Garage Door Repair in Dayton Area - Page 15

Mike Prego

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cody was friendly, on time, and very knowledgeable. He provided us with all the options and the work was done quickly. Great job.

Kathy & John deGruchy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A few years ago Precision Garage Doors had come and to repair a broken spring. We were very impressed with the quality of the materials and service so yesterday when the chain broke on our 30 year old opener we called Precision. They were able to come in this morning and replace the whole system with a new one that fit our needs and our budget. Will Abbott, our technician, assessed the problem quickly, explained our options and once we picked the model we wanted, he promptly installed everything and replaced the old rollers and hinges. He was very courteous, knowledgeable and explained what he had done and how to pair the remote openers in the cars. Will also walked us through the application for a 6 month payment plan. He took care of everything! We really appreciate the excellent work he provided today. K & J deGruchy

Mark Edmiston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable and quick to discover the problem and solve it.javen did the repairs and I would ask for him again.

Jonathan Hipsher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Will was a consulate professional, offering sound advice after a brief discussion over issues and customer needs. Will was early and efficient, accomplishing all tasks ahead of expected schedule.

Brian Goodlander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was profession and capable. He tried to help with my MyQ system but could not but did note in the invoice that the unit needs a new logic board so when I do contact MyQ I have his recommendation noted.

Michael Clyde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We saw your ad in a value saver book and gave the office a call. Surprisingly they had someone at our house the next day. Alex was our tech and we received a email with his picture and bio. He call us 30 minutes before he arrived to let us know he was on his way. Alex was very polite and knowledgeable tech on his products and helped up decide which opener was right for us. We will absolutely us your company again and will tell our friends and family to us you. Thank you, The Clyde's

Ryan Fraser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service, explained everything in detail and discussed the options thoroughly. Quick and polite, got the job done efficiently and on our timeline.

Mark Hamlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a great job, came when I needed them, no,just wait until we have an opening. Little strong on the add on sell, but I am used to that.

TERRI IRVINE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company provides excellent service and really takes care of your customers! Thank you!

Martin McGinley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were able to schedule our service quickly after our garage door spring broke. Javen, our technician, was prompt, professional, and courteous. He explained the nature of our problem clearly, and provided us with the various options for service. He performed the repair quickly and efficiently. I felt that he was a straight shooter with us, and gave us what I felt was good advice.

Rick Wills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I simply did a search - garage door repair in Miamisburg, OH. I must admit, Isaiah was very professional. The company is very lucky to have him out representing your organization.

Melissa Riffle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I read reviews and that’s what drew me to contacting Precision. I contacted through a chat. It was fast and convenient. Communication was excellent on the technicians part. Isaiah was prompt, courteous, and very knowledgeable. He gave me two quotes and waited patiently for me to discuss with my significant other.

Ron Watkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

DJ was very helpful and knowledgeable about selecting my garage doors. I needed an estimate for insurance. Thank you

Tim Fodge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We just had a happy experience working with your company and technician, Javin. Our garage door opener had been working intermittently for months and continued in this fashion after a few visits from various door technicians. On a Sunday night we were able to speak with a real person who sent a real person, Javin, our direction the very next morning. Javin identified that problem was not mis-aligned laser sensors but actually 10 year old sensors that were reacting with the sun due to age. This made more sense to us since we were careful about knocking the sensors ourselves. I was impressed that Javin saw this as a personal mission to get our garage door opener working and for it to continue working for a reasonable amount of time. (We do understand that nothing lasts forever.) He explained how a new opener and sensors could resolve the problem, the cost, the warranties and adding in new door openers. Best of all, Javin completed the work in the first and only visit. He walked us through the documents, about how to locate our model number, which light bulbs to use as replacements, how to register for the warranty. He asked if there was anything else we needed, gave us contact information should we need to reach him for assistance. A very positive experience for us! Thank you and thank you Javin.

Rich & Marie Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived right on time. Explained everything clearly. Did repair quickly and all is working well. Very satisfied with Joey and Precision Doors.

Connie Leach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Isaiah Gibbs with Precision Door Sales was excellent, top of the line professional and knowledgeable. Thank You so much for helping me and Isaiah Gibbs needs a raise! Respectfully Submitted Constance L Leach

Ann Ruef

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called and explained that my Genie keypad, that they installed, never worked right and needed to be looked at, they sent over someone that day. Isaiah- He was a pleasure to work with, very polite, a good listener and came to conclusion my keypad was defected and replaced it right then. He took time with me to explained how to maintain a proper garage door system. Who does that these days? I Highly Recommend Precision and will tell All my family and friends. Thank you Precision and Isaiah your the BEST!

Sk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m so happy with the quick response to my request for service. The Technician, Javen, was so knowledgeable, polite and honest. He solved the mystery problem that the Push Button on the Wall Mount Opener was broken unfortunately they do not carry the unit I needed but he told me what I needed to purchase and he could return and install. Since Jalen couldn’t provide what I needed he left me being able to open the garage door using only my remote control. He did not charge me anything for the service call because he only diagnosed the problem. I was so overwhelmed with his honesty that I cried. Please call this company when you need assistance. You can trust them to provide Honesty & Excellent Service! A Big Thank You Jalen! I will always contact this company whenever I need my garage door repaired.

Unhappy in Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick to respond, but did nothing to solve my problem and tried to sell me a new garage door opener when all I needed was $5 worth of bolts. Technician walked into my garage looked at the unit and declared that I probably needed a new motor, which made no sense. After allowing the technician time to evaluate the situation he called me back to the garage and confirmed that I needed a new motor and started to try and sell me. I questioned why he wasn't repairing the bracket or chain (which looked to be the problem). He fed me a line that the system was old and that my type of rails were out of production and could not be replaced. I took a closer look and found a sheared bold under the unit and then compared the "broken" unit to the one on the other door. I advised the technician I was not ready to buy a new unit and paid the service fee. I went to Ace Hardware, picked up some new bolts to see if they resolved the problem, which they did. Do not recommend.

Adam Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Javen did a great job! He came out to my house promptly, and he was able to diagnose the issue quickly. He educated me on all of the parts he was replacing or repairing, and he was in and out of my garage in less than two hours. It was a painless process, and I would recommend his services to anyone.

John K.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision to perform periodic lube on garage door and components. The technician, Alex, arrived on time and was professional, courteous, efficient and knowledgeable. He answered all questions I had and provided quotes for the various garage door issues I wanted fixed/replaced. All the issues I wanted done today, he did. I'm saving a few for later. All my expectations for this service call were met and exceeded. Thanks for the excellent work and the manner in which it was completed !

Christopher Sample

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Explained everything that was defective in my current system, walked me through the quote and what will be changed. Fast and Friendly service.

Stephanie Rupnik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were being held captive by our garage door that would not open no matter how we tried! Precision came out the same day and fixed it for us.

Ryan Mullins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m great Customer Service. The tech was punctual and very knowledgeable. Did the work I asked on an estimate call the same day. I was very impressed with Isaiah.

Jeremy Spangenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex is fantastic. Quickly assessed and identified the correct problem. Alex recommended not only what I had to have versus what we needed for longevity. In comparison of part prices I found. Precision to be roughly on par with retail cost of similar items. While not the cheapest, the value is there when combined with the 8 year warranty. With this information I opted for the complete package to bring my door to like new condition. Alex was efficient in his work and provided superior customer experience. Well done young man. Best of luck on your upcoming nuptials!

Tony Henn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came out the same day to replace garage door springs. Installer was courteous, contentious , and thorough in his explanations of options. I was happy with the service overall.

Mike Mcguire

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and quick repair .

Perry Linker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They have done work for us before, however, I’ll be honest I didn’t remember who we had out. This time we had a different service provided. They put a new spring on the first time and this time they put new cables in and re-rewind the spring. My technician name was Josh very professional and a pleasure doing business with this company, thank you personally, Josh.

CARL MANSFIELD

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very happy with the work Will did on our garage door and very glad to get same day service. Will was on time and had the door fixed in about an hour. There were several things that had to be replaced and some repair work to do. He was pleasant to work with and represents Precision Garage Door well.

Steven M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! Called after 9PM when one of my garage door springs failed - an actual person (!) promptly answered the phone and had me scheduled for a service call within minutes. The technician (Cody S.) arrived promptly the following morning and got right to work. Cody inspected everything, gave solid repair recommendations, and offered multiple options at different price points with no pressure. After giving Cody the go-ahead, he dug in and finished everything in a little over an hour since he already had everything he needed on the truck. The door works better than before and I couldn't be happier with the quality of the parts and service!