Read what people are saying
about Precision Garage Door in:
Warren County, OH
Precision Garage Door of Daytonhas received 354 reviews, averaging 4.92 Stars:
Lebanon, OH
Carlisle, OH
Our garage door hasn't worked properly since our house was built nearly 2 years ago. The door made so much noise opening and closing that our neighbors always knew our comings and goings. Tyler quickly showed us what was wrong with the original installation and what needed to be repaired. After he adjusted the rails and replaced the rollers, the door no longer makes noise and I'm sure our neighbors are appreciative. Thanks Tyler!
- Charles Cooke
Mason, OH
Dealt with multiple garage door companies since being a homeowner. Precision is by far the best!
- Juan
Franklin, OH
I called for service on my garage door opener The service man was out there in a couple of hours and had my door working a few hours later. It doesn't get better than that!! Also the people at the office were very helpful in getting this all done in one day.
- Alan Sawyer
Product:
Lebanon, OH
Called them and they came out the same day. I always use Precision Door. Great company to or with.
- Keith Dickson
Maineville, OH
Tyler did a great job with replacing two springs on two of our garage doors. He explained everything and was very thorough. Thanks again!
- Dustin
Lebanon, OH
I am so pleased with the service I got from Precision. Called one afternoon and they were here at noon the next day. The service person explained what was wrong and what he could do to fix it. Gave me three different options and what each entailed and cost. He went over and above board to fix the garage door and change lights as I am older and not able to do that. Thank you!!!!!!!!!!!!!!!!!
- Sandra Christian
Springboro, OH
Precision Door Service has a local (Warren County) phone number. Very knowledgeable, Jared saw the problem before I could tell him and he explained it clearly to me. We made an appointment for the company to return next week to install new equipment (provided I get approval from HOA). The problem has not yet been solved, but I am confident it will be next week. Very fine service.
- Anne Sproat
Lebanon, OH
Kevin was very professional and fast. Amazing Service!
- Mike Gauthier
Lebanon, OH
Tyler was very professional and took time to make sure we understood the situation and the correction needed. Very pleased with Precision Door and their employees.
- Russ Halstead
Springboro, OH
Came out next day. Had the part they needed, made the repair and job was completed within 15 minutes. Fast and friendly!
- Leslie Dixon
Franklin, OH
I called Precision Door out to get a quote on repairing my garage door. I knew what the problem was so I looked up some online quotes to get a general idea on how much the fix would be. Everything I looked up was around $400. They sent out a tech and he quoted me over $800 to get it working and $1300 to fix it properly. I couldn’t afford that at the time so I just paid for the $75 for the quote. After he left I checked my bank account and he charged me $130. I have called them 3 times to get an answer on why I was charged more than the $75 but, each time they tell me the billing department will call me back. I have not received a call back yet. This is the 3rd time I’ve used Precision Door and have a positive experience on the first two. This 3rd time has not been a charm.
- Mark Swartz
Maineville, OH
Very professional, start to finish. Appointment was easy to make and their system provides updates on the entire process, including tech arrival time. Jared was super knowledgeable and had great suggestions to improve the garage door performance and life. Highly recommend Precision!
- mike
Morrow, OH
Kevin was very friendly, professional & knowledgeable. He did a great job.
- Linda Searle
Maineville, OH
Brent was kind, knowledgeable, and installed our garage door with excellence .
- Linda B
Waynesville, OH
We had a large spring break on our double garage door, and Precision Door was out to repair the spring the next day. It was so nice to work with a company that arrived as promised and just did exceptional work. The technician we worked with was Ty, and he was courteous and did a great job of explaining the repairs that we needed. Within about an hour, our garage door was working again, and I must admit, it worked SIGNIFICANTLY better than it did before... it is now smoother and quieter, and the repair came with a 10 year warranty. I would HIGHLY RECOMMEND Precision Door again and again.
- Stephanie Phillippi
Maineville, OH
The service that Tyler provided was good - he arrived on time, had everything he needed to perform the repair, and from what I can tell was done well in an efficient manner. Tyler was courteous and professional and he gets 5 stars. However, overall I need to reduce the rating because pricing. I called Precision of Cincinnati to book and was told on the phone that it was a $75 service call fee in addition to the repair and that springs are $250. I mentioned a coupon on the website for a free service call with the repair and was told that was fine and to just tell the technician when he arrived. All settled, appointment booked. Apparently, the appointment was actually booked with Precision of Dayton and when the technician arrived he said that their service call fee is $130 and that they won't accept the coupon nor match the price of the Cincinnati office whom I called to book the appointment. Additionally, their cost for the springs was $384. So at the time of booking I was thinking I was in for about $500 and ended up at the time of service at over $900 for the service call plus 2 springs. Precision needs to have much more transparency into their pricing and booking practices to avoid these sorts of issues. I also don't understand how the Dayton office can be so much more expensive. For these reasons, my overall experience is 3 stars.
- Anthony Conte
Springboro, OH
Kevin was outstanding. He figured out the problem instantly and had it fixed in no time. Then, he identified a problem that I had paid to have fixed and the other company did not fix it. No need to schedule another appointment -- Kevin fixed the problem while he was here. He explained everything to me, exactly what it would cost, and then kept to the estimate -- even showing me exactly what he did when he was done. Will definitely recommend Precision Garage Doors to anyone needing repairs.
- Robin Wright
Springboro, OH
Brian was awesome. Very professional and thorough!
- Mark Wade
Lebanon, OH
Very friendly and professional!
- Krista Huffman
Springboro, OH
Brian was very courteous and I like Precision’s overall Sevice and response. The replacement was made fast and smoothly.
- Ziad Atallah
Product:
Maineville, OH
Tyler explained everything in detail which I greatly appreciated. He gave me options and went over each with specific details. Looking forward to getting my new garage door.
- Deb Locke
Lebanon, OH
I called Precision Door when I discovered my garage door would not open and saw their 5 star rating. An appointment was scheduled for the very next day. I received a text message with an introduction to my tech when he was enroute. Brian even called to see if it was ok if he arrived earlier than the scheduled time. After inspecting the door, he provided me with several options and quickly had my door up and running!
- Karen Harrison
Product:
Maineville, OH
Brian from Precision arrived early which was great-delivered excellent customer service-much appreciated
- Sue Nelson
Franklin, OH
Kevin did an awesome job. He was very professional and did a high quality job. Couldn't be anymore satisfied. Thank you.
- Jonathan Minton
Mason, OH
Great service. Tyler called to let me know when to expect him and arrived as stated. He was very professional. The company sent me a text with a short bio and a picture of Tyler so I knew who was coming. Tyler was very professional and the door was fixed in record time. I will highly recommend Precision to our friends and family.
- Lisa Miller
Maineville, OH
Tyler came out to inspect and give an estimate.He was very professional,explained what parts were needed for repair and gave another option for replacing door and hardware.Very detailed explanation of the procedure.I opted for the repair/replacement of existing hardware since he explained that the door was in good shape and not damaged.Kudos to Tyler and Precision Door !!! Very pleased with the service provided.
- Greg Keiser
Franklin, OH
Recently our garage door quit working and I called for assistance. Tech Brian Payne arrived only a couple of hours after my initial call. He provided us a with an explanation of the problem and recommended various remedies. He installed the new garage door and explained its features. Brian was extremely professional and very knowledgeable of the garage door industry. I would highly recommend Precision Door for all of your garage door issues. Thanks again Precision Door!
- Oliver Garrison
Product:
Lebanon, OH
Precision sent out a great technician who had my issue resolved within 10 minutes of arriving, which was quickly after I called for an appointment! It is so nice to be able to use our key pad entry again!
- Maria Browne
Springboro, OH
Kevin O'Hara did a great job!!! He was on time, addressed all my questions and concerns. Worked quickly and efficiently showing great customer service. Treated me like a valued customer!!! I would recommend Precision to all my friends and neighbors. Doug
- Doug Daniels
From the beginning of our meeting, I felt as though the purpose of the visit was to have me purchase a new garage door system rather than what was the problem with my door now. It was a salesman who accompanied a technician. If I wanted a new door, I would have requested a visit about a new door.
- Lucinda Lake Priest