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Kevin O
Tech ID#: 4
Reviews: 172
Average: 4.95 stars
Background: 5/1/2015
Drug Test: 4/1/2015

Kevin O

Lead Technician
Kevin O has received 172 reviews, averaging:
1 2 3 4 5

Kevin O's Bio:

Kevin O is a lifelong resident of the Buckeye State and currently resides with his wife in the Cincinnati area. Kevin enjoys playing golf, as well as our Cincinnati Reds. Kevin has been a technician for over 20 years and is extremely knowledgeable in all areas of garage door service and installation. Kevin always goes the extra mile for the customer.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Crazy expensive 2 spring replacement $750 My 60+ year old wooden grauge door had broken its spring, Kevin O'Hara was my tech that came and repaired it very quickly and cleaned up so well the only way I knew he was there was by my new springs. Response time was amazing too! Hr was there with in a very short time of me even calling
Jon Clark
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First off, I'm writing this for the company not the tech. Kevin did a great job, only took about 20min. With that being said, what an absolute rip off! First it was 75$ service charge for anyone to come out which is fine, I get that nothing is cheap these days. The tech came out and took a look at what needed to be done and said he'd be done in 15min! Awesome! He gets done and slaps me with a $365 bill! I said for what? The spring on my garage door came unwound and the cables needed to be replaced. That's it! Tells me that he doesn't make the prices. I told him if I had any idea I'd be charged almost $400 for a 15min job I'd have done it myself! What company just shows up, doesn't give you a quote and just does the work?? That's absolutely wild! Basically just forced me to pay money I didn't have! Naturally I call the company and was told they would reach out to management and management would reach out to the tech. After that I would hear back in a few minutes. I wait 25min and heard nothing so I called again. Now they're telling me that the last rep should have never told me that because no ones in the offices on Saturday and probably wouldn't hear from anyone until monday! WOW! Lesson learned, always ask for a quote before anyone does anything for you . I will never be using this company again and will for sure be telling at least everyone in my circle about the price gouging nonsense that is precision door service. 365$ for 15min of work?? I'm in the wrong business.
Justin Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin just serviced my garage door. It was absolutely great work.
David Martin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These days it's hard to get anyone to do work for others, not Precision. They actually called and came to fix our broken spring the day before our appointment. Kevin came out, he was a total pro and took care of our issue in about 15 minutes. I will never use anyone else and will tell anybody that might ask me who to call, I will say Precision. Thanks Guy's and keep up the good work.
ANTHONY KLABER
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The entire installation process was outstanding. Kevin, the lead technician, was extremely knowledgeable and professional. From the initial phone call to the installation of a new opener was less than 24 hours. I will call Precision again, if needed, and highly recommend them.
Jay Brant
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision Door and was very glad I did! I got a same day appointment, the technician was prompt and worked very efficiently. Kevin provided a materials and labor estimate and thoroughly explained what was needed. I will be a returning customer if needed.
Kathleen H.
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was good showed up the next morning and the guy was done in 20 minutes very good job but they considered themselves high end service and $700 to replace garage door springs, I’m not a high end guy and that was a shock after what I saw other regular companies charge and the cost of the springs so if you are in a hurry and want a high end good job they do that but I should have researched google first. I’m retired and that’s almost a month pay, I called them and they just said they offer a premium service.
William Buchanan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was very friendly and efficient. Did a great job.
Pamela Moyer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excelloent Performance
Rick Frommling
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John is a rarity. Seldom do I encounter a technician with the highest level of personality and skill. He should be teaching his colleagues how to treat customers with respect and technical know how.
Rick Spencer
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door wasn’t functioning and I called for repair. I was able to get same-day service and the technician arrived within the window quoted to me. He fixed the problem quickly to my satisfaction. I would definitely recommend this company for any type of garage door service
Judy Evans
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was great.
Bob Beck
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was great
Nader Girgis
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin O’Hara was very professional, knowledgeable, and efficient! Thank you very much!
Tim Devine
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed to have bottom weatherstripping replaced and tune-up. Kevin arrived when he promised and he completed everything to my major satisfaction. Highly recommend Kevin!
Glen Botner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin O. was absolutely fantastic. He was on time, and completed the necessary repairs in under an hour. We were very impressed! I highly recommend Precision!
Angel Hackett
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was right on time. Very personable and fixed what was wrong within the hour.
Joan Leugers
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I usually don’t write reviews, but the service done today was awesome. It was done quickly and explained everything to me. Thanks for your great service
Joe Lewis
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great and prompt service. Customer service was a plus
Dwayne Salmon
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin did an outstanding job of replacing light bulbs and installing a new keypad. He programed the pad and lubricated everything. Kevin was fast, very pleasant and a great person to have doing a great job. I would love to have him doing any needed work on our garage door because he is outstanding.
Larry Davis
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks. I like your business.
Guillaume Dinkulu
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

New garage door, springs and opener installed by Kevin. Showed up on time and had it working in under 3 hours. Looks and performs great.
Brent Measel
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was great, actually a little early. Right to work,answered all my questions,hard working and very knowledgeable. Explained what caused our issue and promptly corrected it for safe operation plus new bottom seal hopefully keeps the water out now. Would highly recommend him and Precision to anyone.
Doug Hede
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much, Kevin, for remaining patient in replacing my weather seal along with the foam rope insert. Trust me, I knew your frustration in the manual effort. ;) Thank you also for allowing me to be the extra hands needed to complete successfully....together!
Kristin King
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was prompt and great worker
Rick Crews
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I cannot give you enough stars! I've used your company a couple of times in the past few years. First time the owner came out and provided excellent, timely service and I think it was very short notice. Today we needed a keypad replaced. The tech was very knowledgeable, friendly, and professional. Had the job completed quickly and went above and beyond what I had asked him to do to make sure I was set for the coming winter. I highly recommend this company for any garage needs you might have!
Dave G
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was kind courtesy and efficient if I ever needed a great repair man I will use Precision again.
Wanda Roberts
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin came out and replaced the rollers and got the garage door and the garage opener running again. He added some safety features to my old time springs. Garage door is running very smooth and quiet even quieter than it ever did before it broke. Kevin was very professional and very nice. Thank you for the good job.
Kathy Million
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great response. Friendly and courteous service! Thank you
Thomas Grady
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door does annual preventative maintence on our garage doors, which they installed several years ago. This keeps our garage door in good condition. Kevin called and texted us before he came out. He was on time, courteous, and does and excellent job.
Barbara Poleskey
Service Provided:
Garage Door Repair
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