Will
Average: 4.90 stars
Will's Bio:
Will was born and raised in Lebanon, OH. He's a newcomer to the garage door industry, but has worked in construction and construction adjacent fields for 3 years. He enjoys spending time with his wife Ashely and visiting his nieces and nephews, as well as watching Formula 1 racing and playing video games. When asked what he enjoys most about the industry, he said " Solving customers' problems and having a good time doing it."
Lebanon, OH
Lebanon, OH
We cannot say enough positive things about this company and the service technician who did the work on our garage doors. The one door had the coil & cables snap upon opening one evening, so we were completely unable to get the car out of the garage. We searched for best local garage door repair companies after the original installer did not provide a 24/7 service operation. Precision Door came up as highly rated and someone answered our call even though it was after regular work hours. Will was here at exactly 8:00 the next morning. He examined the broken coil, cables, and other aging hardware. His explanation of the issues was clear and he had necessary replacement parts on the truck. He was professional, respectful, frinedly, and worked efficiently to have the repair done within two hours. He showed us any damage to the existing hardware and did not try to sell us anything we did not need, assuring us that the motor unit running the door opener was well-made and in excellent condition. He took away all the scrap metal and made sure to leave the work area clean ... even wiping his fingerprints off the white door. He worked carefully around the car stuck in the garage. And, the price was very reasonable; we felt we were getting excellent repair for the cost. We highly recommend Precision Garage Door Service and will now use them exclusively for any necessary servicing.
- Van Sams
Hamilton, OH
Due to the crazy thunderstorms that we've had this week, I didn't realize that my garage door would be affected. So, I called to make an appointment explaining the situation. Will Abbott was the technician that came out to service my door. I gave him a brief description of the problem. He explained how he could fix it and also other things that I could replace at that time. He was very polite and friendly. I felt bad asking him so many questions that I didn't know. But he didn't mind explaining them to me. I learnt a lot today about my garage door opener, that wasn't disclosed when I purchased it.
- Tammy Brown
Fairfield, OH
Will was very good at informing us of what was needed. He took his time to explain everything to us. He completed the repairs in a little over an hour. Would definitely recommend!!
- Mike And Tracy Johnson
Oakwood, OH
30 year old double garage door needed maintenance due to age and and scraping sounds. Will Abbott serviced my garage door with professionalism, confidence and care. He carefully explained the areas needed repair and an upgrade. He provided several options and performed the needed repairs with great attention to detail....an excellent job!!
- carol andrews
Kettering, OH
We had to replace all of our working parts of our garage door. They responded promptly and Will Abbott was professional and efficient. I have used them in the past and will use them again in the future.
- Greg Staten
Centerville, OH
Great service! Will was prompt, and professional! Really appreciated his willingness to go the extra effort to ensure we understood the newly installed system
- Kim Harvey
Lebanon, OH
Precision Garage Door Service was able to come out the same afternoon we called. Our technician, Will, did a great job. It was wonderful to get it taken care of before the weather turned bad!
- Tracy Harover
Hamilton, OH
Our main, overhead garage door broke on Wednesday night, and by Thursday afternoon, Precision Door Service had it back up and running. The response time was impeccable, and furthermore, the customer service experience with the repair technician (Will Abbott) was seamless, professional, and first-class!!!
- Steve S. - Liberty Township
Lebanon, OH
Book appointment on a Tuesday evening for the following day. They send a text with a picture of the technician and a little bio which I think is awesome; having a wife and small children at home, I don’t want just anyone showing up. Job well done. Will use again and refer! A++
- Thomas Scholl
Garage Spring replacement. Service great thought it was a little pricey.
- Ray & Diana Hamilton