Will
Average: 4.80 stars
Will's Bio:
Will was born and raised in Lebanon, OH. He's a newcomer to the garage door industry, but has worked in construction and construction adjacent fields for 3 years. He enjoys spending time with his wife Ashely and visiting his nieces and nephews, as well as watching Formula 1 racing and playing video games. When asked what he enjoys most about the industry, he said " Solving customers' problems and having a good time doing it."
Xenia, OH
Miamisburg, OH
We had excellent service and was able to get our issue fixed same day. Will was knowledgeable on his product and provided a fair estimate of the work that we needed to get done and worked with our needs. Extremely satisfied!
- Kathy
Huber Heights, OH
Will Abbot did a great job installing my door opener.
- Gary Wampler
Mason, OH
Technician arrived right on time. He was very polite, his name is Will Abbott. He kept me informed of the price and his recommendations once he completed the assessment of my problem. I would definitely recommend this company and the service representative.
- Betty Benken
Beckett Ridge, OH
We were so relieved to be able to get same day service and are happy with all that Will did to fix our garage door . Would definitely call on Precision again.
- Jenny Reed
Lebanon, OH
Garage Spring replacement. Service great thought it was a little pricey.
- Ray & Diana Hamilton
Lebanon, OH
We cannot say enough positive things about this company and the service technician who did the work on our garage doors. The one door had the coil & cables snap upon opening one evening, so we were completely unable to get the car out of the garage. We searched for best local garage door repair companies after the original installer did not provide a 24/7 service operation. Precision Door came up as highly rated and someone answered our call even though it was after regular work hours. Will was here at exactly 8:00 the next morning. He examined the broken coil, cables, and other aging hardware. His explanation of the issues was clear and he had necessary replacement parts on the truck. He was professional, respectful, frinedly, and worked efficiently to have the repair done within two hours. He showed us any damage to the existing hardware and did not try to sell us anything we did not need, assuring us that the motor unit running the door opener was well-made and in excellent condition. He took away all the scrap metal and made sure to leave the work area clean ... even wiping his fingerprints off the white door. He worked carefully around the car stuck in the garage. And, the price was very reasonable; we felt we were getting excellent repair for the cost. We highly recommend Precision Garage Door Service and will now use them exclusively for any necessary servicing.
- Van Sams
Hamilton, OH
Due to the crazy thunderstorms that we've had this week, I didn't realize that my garage door would be affected. So, I called to make an appointment explaining the situation. Will Abbott was the technician that came out to service my door. I gave him a brief description of the problem. He explained how he could fix it and also other things that I could replace at that time. He was very polite and friendly. I felt bad asking him so many questions that I didn't know. But he didn't mind explaining them to me. I learnt a lot today about my garage door opener, that wasn't disclosed when I purchased it.
- Tammy Brown
Fairfield, OH
Will was very good at informing us of what was needed. He took his time to explain everything to us. He completed the repairs in a little over an hour. Would definitely recommend!!
- Mike And Tracy Johnson
Oakwood, OH
30 year old double garage door needed maintenance due to age and and scraping sounds. Will Abbott serviced my garage door with professionalism, confidence and care. He carefully explained the areas needed repair and an upgrade. He provided several options and performed the needed repairs with great attention to detail....an excellent job!!
- carol andrews
Kettering, OH
We had to replace all of our working parts of our garage door. They responded promptly and Will Abbott was professional and efficient. I have used them in the past and will use them again in the future.
- Greg Staten
Centerville, OH
Great service! Will was prompt, and professional! Really appreciated his willingness to go the extra effort to ensure we understood the newly installed system
- Kim Harvey
Lebanon, OH
Precision Garage Door Service was able to come out the same afternoon we called. Our technician, Will, did a great job. It was wonderful to get it taken care of before the weather turned bad!
- Tracy Harover
Hamilton, OH
Our main, overhead garage door broke on Wednesday night, and by Thursday afternoon, Precision Door Service had it back up and running. The response time was impeccable, and furthermore, the customer service experience with the repair technician (Will Abbott) was seamless, professional, and first-class!!!
- Steve S. - Liberty Township
Lebanon, OH
Book appointment on a Tuesday evening for the following day. They send a text with a picture of the technician and a little bio which I think is awesome; having a wife and small children at home, I don’t want just anyone showing up. Job well done. Will use again and refer! A++
- Thomas Scholl
I called today and told the lady I would like a keypad installed for my guardian garage door. She said she could send someone out today which was nice. It was supposed to be a surprise for my spouse. Will showed up and was very friendly unfortunately he had to call someone to find out they don’t have remotes for guardian and that the universal remote they have doesn’t work for it. I don’t blame Will he drove all the way out here. But I wasn’t thrilled I still had to pay 95.00 for a service fee. When I did tell the lady we had guardian. I would never known that since it was replaced by a company 3-4 years ago that a key pad couldn’t be installed from a company I chose based off reviews. I also wouldn’t have known you couldn’t have gotten a key pad. It was something my husband could do but I wanted to do it for a surprise and hope to have 30 day warranty. I did express my concern to Will and ask him to let his manager know. One it wasted his time and it wasted mine. Again Will was nice but I don’t feel like I should have been charged at least not the whole amount. If Guardian is so rare the call center needs to screen better.
- Kim