Tyler
Average: 4.81 stars
Tyler's Bio:
Tyler (Ty) was born and raised in Cincinnati, OH and has over 7 years experience in the garage door industry. He is married and has a son. In his free time he enjoys listening to live music, watching the Cincinnati Bearcats and traveling to the beach.
Lindenwald, OH
Clayton, OH
My positive experience began with my initial call to ask if the replacement of the door seal originally installed in 2021 was covered under warranty. The customer service representative offered to have a tech take a look at it. She waived the service call. The service tech was very personable. He called to see if I wanted him to arrive earlier than the appointment time. We agreed on a favorable time. Tyler arrived on time. He was thorough and professional. He made the agreed upon servicing and repairs very efficiently. He deserved the 5 star review.
- Dorian Choice
Miamisburg, OH
Highly rated in Google. Dayton company. Received top notch service
- Adrienne Rexroad
Carlisle, OH
Our garage door hasn't worked properly since our house was built nearly 2 years ago. The door made so much noise opening and closing that our neighbors always knew our comings and goings. Tyler quickly showed us what was wrong with the original installation and what needed to be repaired. After he adjusted the rails and replaced the rollers, the door no longer makes noise and I'm sure our neighbors are appreciative. Thanks Tyler!
- Charles Cooke
Maineville, OH
Tyler did a great job with replacing two springs on two of our garage doors. He explained everything and was very thorough. Thanks again!
- Dustin
,
Charged over 700.00 for a less then 30 min job....I watched him and he did nothing parts amount or labor amount that warranted a 700 dollar job.....I am elderly and widowed and I feel I was taken advantage of...
- Donna Cameron
Dayton, OH
Precision Garage Door Service definitely met my expectations. The service tech Tyler did an outstanding job as he was prompt, courteous, professional and very helpful. I will definitely request him for my next service call!
- Steven Bice
Lebanon, OH
I am so pleased with the service I got from Precision. Called one afternoon and they were here at noon the next day. The service person explained what was wrong and what he could do to fix it. Gave me three different options and what each entailed and cost. He went over and above board to fix the garage door and change lights as I am older and not able to do that. Thank you!!!!!!!!!!!!!!!!!
- Sandra Christian
Huber Heights, OH
Tyler was my service technician. He was very personable; he explained the steps of the repair process, and completed the job within a timely period. He cleared out all the old parts and gave me maintenance tips. He is knowledgeable about garage doors; both installation as well as repairs. I am thoroughly satisfied.
- Yvonne Wyrick
Beckett Ridge, OH
I called today January 31st and received a call within 15 minutes of my inquiry. My appointment was scheduled same day with a two hour window. I received a call even earlier than expected time which was great. Tyler came out, examined the door thoroughly, called me out, explained the issues and his recommendations at this time. He also explained what he would recommend for the future and all options with detailed breakdowns. I would recommend Precision to anyone. The service was excellent, Tyler was very friendly and answered all questions!
- Kimberly Fennell
Northridge, OH
Very professional service man. He found out what was needed for the door to operate perfectly. Thank you.
- judith moore
Riverside, OH
Quick response and great customer service. Tyler explained the issue and work to be accomplished. He completed the work in a timely fashion.
- Milko Padilla
Lebanon, OH
Tyler was very professional and took time to make sure we understood the situation and the correction needed. Very pleased with Precision Door and their employees.
- Russ Halstead
West Carrollton, OH
Excellent same day spring replacement
- Ken C.
Beavercreek, OH
I believe Precision takes advantage of their customers by not disclosing all their charges up front. That what happen to me, they told me they charge $250 and up for spring and service charge of 75.00 but added charges for lubrication 130.00 and spring reset for 145.00. One spring for $ 385.00. I would use another contractor instead.
- Terry Burdine
Beavercreek, OH
Saw your commercial! Your technician came out and did what we needed. Put a new opener on one door and fixed the safety device on the other. Tyler Lung is our tech to deal with garage doors in the future for sure. Very knowledgeable with a great attitude, a pleasant man with everything in his truck to do what we needed done. Oh yeah was a great surprise for my wife who has been dealing with that 25 year old constant problem, well done Tyler thanks Sincerely J. Forte
- Jim Forte
Middletown, OH
Excellent service, very professional, quick response. Problem solved!
- Dottie Muthert
Centerville, OH
The representative was on time and courteous, though he failed to address our request and problem. He wanted to sell us a complete new door installation when all we are looking for is a single panel repair or replacement.
- John Hegel
Shiloh, OH
Saw your company advertised on TV. Went on line and your company came up first. I made the call was scheduled promptly for service. The tech you sent was very courteous, knowledgeable and very efficient. My new operator was installed in a very timely fashion. I will be recommending your company to my friends and family. You have my thanks.
- Phill Kniess
Middletown, OH
Excellent and professional service. Stated exactly what needed to be done and completed on time. Friendly and very knowledgeable service engineers.
- Al Asbury
Waynesville, OH
We had a large spring break on our double garage door, and Precision Door was out to repair the spring the next day. It was so nice to work with a company that arrived as promised and just did exceptional work. The technician we worked with was Ty, and he was courteous and did a great job of explaining the repairs that we needed. Within about an hour, our garage door was working again, and I must admit, it worked SIGNIFICANTLY better than it did before... it is now smoother and quieter, and the repair came with a 10 year warranty. I would HIGHLY RECOMMEND Precision Door again and again.
- Stephanie Phillippi
Maineville, OH
The service that Tyler provided was good - he arrived on time, had everything he needed to perform the repair, and from what I can tell was done well in an efficient manner. Tyler was courteous and professional and he gets 5 stars. However, overall I need to reduce the rating because pricing. I called Precision of Cincinnati to book and was told on the phone that it was a $75 service call fee in addition to the repair and that springs are $250. I mentioned a coupon on the website for a free service call with the repair and was told that was fine and to just tell the technician when he arrived. All settled, appointment booked. Apparently, the appointment was actually booked with Precision of Dayton and when the technician arrived he said that their service call fee is $130 and that they won't accept the coupon nor match the price of the Cincinnati office whom I called to book the appointment. Additionally, their cost for the springs was $384. So at the time of booking I was thinking I was in for about $500 and ended up at the time of service at over $900 for the service call plus 2 springs. Precision needs to have much more transparency into their pricing and booking practices to avoid these sorts of issues. I also don't understand how the Dayton office can be so much more expensive. For these reasons, my overall experience is 3 stars.
- Anthony Conte
Middletown, OH
The Company is excellent! I wish everyone operated their Company like Precision. Everything was perfect!
- Trilly Guyler
Hamilton, OH
Our tech was the best
- Dan Young
Hamilton, OH
Precision Door Service is a wonderful company with a professional staff, and an organization always willing to help in detail with issues you may have. I called and received immediate service from Tyler Lung who was very professional, friendly, detailed and knowledgeable of product in discussion. I have used this company before and highly recommend them. Great service.
- judy hughes
Maineville, OH
Tyler explained everything in detail which I greatly appreciated. He gave me options and went over each with specific details. Looking forward to getting my new garage door.
- Deb Locke
Fairborn, OH
Very impressed with the service I received, especially from the repairman, Tyler Lung. He was extremely professional and did a superb job fixing our garage door. I will certainly recommend Precision Door Service and Tyler to my friends!
- Dan Kirkpatrick
Mason, OH
Great service. Tyler called to let me know when to expect him and arrived as stated. He was very professional. The company sent me a text with a short bio and a picture of Tyler so I knew who was coming. Tyler was very professional and the door was fixed in record time. I will highly recommend Precision to our friends and family.
- Lisa Miller
Hamilton, OH
Tyler was outstanding and would highly reccomend
- Jeff Garman
Maineville, OH
Tyler came out to inspect and give an estimate.He was very professional,explained what parts were needed for repair and gave another option for replacing door and hardware.Very detailed explanation of the procedure.I opted for the repair/replacement of existing hardware since he explained that the door was in good shape and not damaged.Kudos to Tyler and Precision Door !!! Very pleased with the service provided.
- Greg Keiser
Arrived on time and explained things clearly and accuracy. did an excellent job even correcting unnoticed problems too. Have used them before and was pleased as well !
- Larry McCollum