Tyler
Average: 4.81 stars
Tyler's Bio:
Tyler (Ty) was born and raised in Cincinnati, OH and has over 7 years experience in the garage door industry. He is married and has a son. In his free time he enjoys listening to live music, watching the Cincinnati Bearcats and traveling to the beach.
Huber Heights, OH
Beckett Ridge, OH
I called today January 31st and received a call within 15 minutes of my inquiry. My appointment was scheduled same day with a two hour window. I received a call even earlier than expected time which was great. Tyler came out, examined the door thoroughly, called me out, explained the issues and his recommendations at this time. He also explained what he would recommend for the future and all options with detailed breakdowns. I would recommend Precision to anyone. The service was excellent, Tyler was very friendly and answered all questions!
- Kimberly Fennell
Northridge, OH
Very professional service man. He found out what was needed for the door to operate perfectly. Thank you.
- judith moore
Riverside, OH
Quick response and great customer service. Tyler explained the issue and work to be accomplished. He completed the work in a timely fashion.
- Milko Padilla
Lebanon, OH
Tyler was very professional and took time to make sure we understood the situation and the correction needed. Very pleased with Precision Door and their employees.
- Russ Halstead
West Carrollton, OH
Excellent same day spring replacement
- Ken C.
Beavercreek, OH
I believe Precision takes advantage of their customers by not disclosing all their charges up front. That what happen to me, they told me they charge $250 and up for spring and service charge of 75.00 but added charges for lubrication 130.00 and spring reset for 145.00. One spring for $ 385.00. I would use another contractor instead.
- Terry Burdine
Beavercreek, OH
Saw your commercial! Your technician came out and did what we needed. Put a new opener on one door and fixed the safety device on the other. Tyler Lung is our tech to deal with garage doors in the future for sure. Very knowledgeable with a great attitude, a pleasant man with everything in his truck to do what we needed done. Oh yeah was a great surprise for my wife who has been dealing with that 25 year old constant problem, well done Tyler thanks Sincerely J. Forte
- Jim Forte
Middletown, OH
Excellent service, very professional, quick response. Problem solved!
- Dottie Muthert
Centerville, OH
The representative was on time and courteous, though he failed to address our request and problem. He wanted to sell us a complete new door installation when all we are looking for is a single panel repair or replacement.
- John Hegel
Shiloh, OH
Saw your company advertised on TV. Went on line and your company came up first. I made the call was scheduled promptly for service. The tech you sent was very courteous, knowledgeable and very efficient. My new operator was installed in a very timely fashion. I will be recommending your company to my friends and family. You have my thanks.
- Phill Kniess
Middletown, OH
Excellent and professional service. Stated exactly what needed to be done and completed on time. Friendly and very knowledgeable service engineers.
- Al Asbury
Waynesville, OH
We had a large spring break on our double garage door, and Precision Door was out to repair the spring the next day. It was so nice to work with a company that arrived as promised and just did exceptional work. The technician we worked with was Ty, and he was courteous and did a great job of explaining the repairs that we needed. Within about an hour, our garage door was working again, and I must admit, it worked SIGNIFICANTLY better than it did before... it is now smoother and quieter, and the repair came with a 10 year warranty. I would HIGHLY RECOMMEND Precision Door again and again.
- Stephanie Phillippi
Maineville, OH
The service that Tyler provided was good - he arrived on time, had everything he needed to perform the repair, and from what I can tell was done well in an efficient manner. Tyler was courteous and professional and he gets 5 stars. However, overall I need to reduce the rating because pricing. I called Precision of Cincinnati to book and was told on the phone that it was a $75 service call fee in addition to the repair and that springs are $250. I mentioned a coupon on the website for a free service call with the repair and was told that was fine and to just tell the technician when he arrived. All settled, appointment booked. Apparently, the appointment was actually booked with Precision of Dayton and when the technician arrived he said that their service call fee is $130 and that they won't accept the coupon nor match the price of the Cincinnati office whom I called to book the appointment. Additionally, their cost for the springs was $384. So at the time of booking I was thinking I was in for about $500 and ended up at the time of service at over $900 for the service call plus 2 springs. Precision needs to have much more transparency into their pricing and booking practices to avoid these sorts of issues. I also don't understand how the Dayton office can be so much more expensive. For these reasons, my overall experience is 3 stars.
- Anthony Conte
Middletown, OH
The Company is excellent! I wish everyone operated their Company like Precision. Everything was perfect!
- Trilly Guyler
Hamilton, OH
Our tech was the best
- Dan Young
Hamilton, OH
Precision Door Service is a wonderful company with a professional staff, and an organization always willing to help in detail with issues you may have. I called and received immediate service from Tyler Lung who was very professional, friendly, detailed and knowledgeable of product in discussion. I have used this company before and highly recommend them. Great service.
- judy hughes
Maineville, OH
Tyler explained everything in detail which I greatly appreciated. He gave me options and went over each with specific details. Looking forward to getting my new garage door.
- Deb Locke
Fairborn, OH
Very impressed with the service I received, especially from the repairman, Tyler Lung. He was extremely professional and did a superb job fixing our garage door. I will certainly recommend Precision Door Service and Tyler to my friends!
- Dan Kirkpatrick
Mason, OH
Great service. Tyler called to let me know when to expect him and arrived as stated. He was very professional. The company sent me a text with a short bio and a picture of Tyler so I knew who was coming. Tyler was very professional and the door was fixed in record time. I will highly recommend Precision to our friends and family.
- Lisa Miller
Hamilton, OH
Tyler was outstanding and would highly reccomend
- Jeff Garman
Maineville, OH
Tyler came out to inspect and give an estimate.He was very professional,explained what parts were needed for repair and gave another option for replacing door and hardware.Very detailed explanation of the procedure.I opted for the repair/replacement of existing hardware since he explained that the door was in good shape and not damaged.Kudos to Tyler and Precision Door !!! Very pleased with the service provided.
- Greg Keiser
Miamisburg, OH
Very skilled, knowledgeable,. Professional,a very nice young man
- Debbie Melko
Middletown, OH
Fast efficient and within the time line they gave to replace the garage door, when finished installer Tyler Lung explained maintenance and answered any questions I had. That evening I could already feel the difference in temperature in the garage due to the insulation, and yes the door looks amazing.
- Andy Warrick
Springboro, OH
Excellent service. My only complaint is that the e-mail invoice had 2 pages - the invoice itself was portrait, but page 2 was landscape. Most annoying when you try to print them out at once!
- Ian Prendergast
Franklin, OH
Arrived in time. Did a great job explaining everything. Did a great Jon on all installations. Would definitely recommend. Thank a lot.
- Jack Turner
Lebanon, OH
Very Professional. Do a great repair and service
- Judy Morris
Centerville, OH
Excellent, kind service! Thank you!
- Taylor Mabry
Hamilton, OH
From scheduling to timely arrival and efficient service we could not have been treated more professionally. This company is just first rate. We’ll do our part by referring them to all of our friends and neighbors. Such a great experience.
- Julie Latham
Beckett Ridge, OH
When I couldn't get service until a week later from the Company I had used before, I looked on line, saw 5 stars for Precision, called and they could come the next day. Tyler came, fixed the problem, was professional, knew what he was doing, and it was a pleasure to see a young man with a good work ethic.
- Kathy Orlando
Tyler was my service technician. He was very personable; he explained the steps of the repair process, and completed the job within a timely period. He cleared out all the old parts and gave me maintenance tips. He is knowledgeable about garage doors; both installation as well as repairs. I am thoroughly satisfied.
- Yvonne Wyrick