Frequently Asked Questions

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Business Info
Garage Door Repair
New Garage Doors
Garage Door Openers
Maintenance & Tune-Ups
Reputation, Trust, & Local Proof
Commercial / Specialty Services

Business Info

Who is the owner of Precision Garage Door Service?

Locally owned and operated by John Hidy

Business Hours (exact days & times)

Business Hours (exact days & times): Service Hours: Monday - Sunday, 8:00 AM - 8:00 PM Phone / Contact Hours: 24/7 (calls answered any time) Showroom Hours: Monday - Friday, 8:00 AM - 4:00 PM; Saturday & Sunday by appointment

Do you offer emergency service or same-day availability?

We do offer same-day service but do not provide emergency service.

Service Area

Primary Service Region: Dayton and surrounding areas

Counties Served: Butler, Clark, Greene, Montgomery, Preble, and Warren Counties.

What towns do you service?

Airhill: 45327
Anlo: 45502
Astoria: 45011
Auburn: 45013
Avalon Heights: 45036
Beavercreek: 45434
Beckett Ridge: 45069
Beechwood: 45320
Bellbrook: 45305
Bethany: 45044
Blanchester: 45107
Bowersville: 45307
Brookville: 45309
Byron: 45308
Camden: 45311
Carlisle: 45005
Cedar Springs: 45311
Cedarville: 45314
Centerville: 45459
Clayton: 45315
Clifton: 45316
College Corner: 45003
Corwin: 45068
Crosswick: 45068
Darrtown: 45009
Dayton: 45402
Dodds: 45036
Donnelsville: 45319
Drexel: 45439
Eaton: 45320
Eldorado: 45321
Englewood: 45322
Enon: 45323
Excello: 45056
Fairborn: 45324
Fairfield: 45014
Fairhaven: 45118
Farmersville: 45325
Five Points: 45036
Fort McKinley: 45415
Franklin: 45005
Germantown: 45327
Gettysburg: 45328
Gratis: 45330
Green Meadows: 45502
Greentree Corners: 45036
Hamilton: 45011
Harveysburg: 45032
Hickoryville: 45036
Holiday Valley: 45502
Hopkinsville: 45039
Huber Heights: 45424
Hughes: 45013
Hunter: 45005
Ingomar: 45311
Jacksonburg: 45033
Jamestown: 45335
Kettering: 45429
Kings Mills: 45034
Landen: 45140
Lebanon: 45036
Lewisburg: 45338
Liberty: 45322
Lindenwald: 45011
Lytle: 45044
Mad River: 45502
Maineville: 45039
Mason: 45040
McGonigle: 45013
Medway: 45341
Miamisburg: 45342
Middletown: 45042
Millville: 45013
Miltonville: 45042
Monroe: 45050
Moraine: 45439
Morning Sun: 45153
Morrow: 45152
New Carlisle: 45344
New Hope: 45320
New Jasper: 45305
New Lebanon: 45345
New Miami: 45011
New Paris: 45347
North Hampton: 45349
Northridge: 45504
Oakwood: 45419
Okeana: 45053
Olde West Chester: 45069
Oregonia: 45054
Overpeck: 45013
Oxford: 45056
Park Layne: 45344
Phillipsburg: 45354
Pisgah: 45002
Princeton: 45246
Pyrmont: 45354
Red Lion: 45066
Reily Township: 45050
Ridgeville: 45152
Riverside: 45431
Ross: 45061
Selma: 43360
Seven Mile: 45062
Shandon: 45063
Shawnee Hills: 45385
Shiloh: 45415
Somerville: 45064
South Charleston: 45368
South Highlands: 45011
South Lebanon: 45065
South Middletown: 45044
South Vienna: 45369
Springboro: 45066
Springfield: 45503
Spring Valley: 45370
Sulphur Grove: 45424
Sunnyland: 45502
Tipp City: 45371
Tremont City: 45372
Trenton: 45067
Trotwood: 45426
Troy: 45373
Tylersville: 45069
Union: 45322
Upper Arlington: 43221
Vandalia: 45377
Waynesville: 45068
Wengerlawn: 45417
West Alexandria: 45381
West Carrollton: 45449
West Chester: 45069
West Elkton: 45070
West Florence: 45320
West Manchester: 45382
West Middletown: 45042
West Milton: 45383
West Sonora: 45320
Wetherington: 45069
Wheatville: 45320
Wilberforce: 45384
Williamsdale: 45013
Woodbourne-Hyde Park: 45419
Woodsdale: 45013
Xenia: 45385
Yellow Springs: 45387
Zoar: 45039

Are you licensed & insured?

Yes, Precision Garage Door Service of Dayton is fully licensed and insured.

How long have you been in business?

Precision Garage Door Service's franchise network began in 1997. The local Dayton location has been operating continuously since 2003

Can I book an appointment online?

Yes, customers can book service online via the "Book Now" option on the site. https://garagedoorsdaytonoh.com/book-now

Do you offer any discounts?

Yes, Veteran, Military, Educator, Senior Citizen, First Responder

Garage Door Repair

What types of repairs do you offer?

Our experienced and reliable technicians are experienced professionals who fix garage doors, including:

Broken spring replacement.
Torsion and Extension springs
Cable repair / replacement
Roller replacement Panel replacement
Track alignment, adjustment and Hinge repair
Sensor / safety eye repairs
Opener repair (common items)
Weatherseal replacement
Sagging door / balance adjustment
Noise Reduction and Tune-ups

Do you charge a service fee? If yes, how much is it, and is it waived with any service?

Yes, there is a service call / dispatch fee. It is $109. However, if fee is waived with any repair over $250.

Do you offer free estimates on garage door repair?

No, our service fee is $109 but waived with any repair over $250.

How do customers know if their garage door needs repair vs. replacement?

Once you're satisfied with the appearance of your garage door, we can restore its functionality to like-new condition and in many cases, even better. That's because some high-quality aftermarket parts perform better than the original components. However, if you're unhappy with the door's appearance or insulation performance, it may be more cost-effective and practical to consider a full garage door replacement.

How fast can you usually perform a garage door repair after a customer contacts you?

We aim for same-day

Do you carry parts for all major garage doors, or do any parts require special ordering?

We stock a wide range of parts: springs, cables, rollers, hinges, openers and their components. In rare cases for specialty or custom doors, certain parts may require special ordering - but we will inform customers upfront. We can complete the repair in a single visit nearly every time.

What causes most garage door spring failures, and what's your approach to replacing them safely?

Most spring failures result from metal fatigue, extreme temperature cycles, or lack of maintenance (e.g. unlubricated parts). Installing springs safely requires precise measurement, matching spring strength (torque), and proper tools. Our technicians use industry-approved safety procedures, ensure tension is balanced, and test multiple cycles before finishing. We repair both torsion and extension springs.

How do I know if my garage door spring needs to be replaced?

Signs include:

Loud bang or snap when opening or closing
The door opens partially then stops or falls
Visible gap or separation in the spring
Uneven or crooked movement
Door is very heavy to lift manually
Operator running slowly
Age can be a factor depending on manufacturer specifications

What is the average cost of a spring repair?

The average cost of a garage door spring repair ranges from $250 to $450, including parts and professional installation.

The exact price depends on the size and weight of your garage door, which determine the type of spring needed.

We provide estimates with full cost before any work begins, and all repairs are completed by highly trained technicians experienced in both torsion and extension spring systems to ensure safe and reliable operation.

What are the costs of other typical garage door repairs?

We offer affordable and competitive pricing for

Cable replacement
Roller/hinge replacement
Panel repair or replacement
Track Alignment
Opener Repair

Do you offer warranties on repairs? If so, explain what is covered and for how long.

Yes. We back our repair work with warranties covering parts and labor for the repaired component (e.g. springs, cables) for a specific period. The length of the warranty depends on the repair/quality of parts customer choices.

New Garage Doors

What types of new garage doors do you sell and install?

We offer a broad selection including:

Standard steel doors
Carriage house / carriage-style doors
Modern contemporary doors
Custom faux wood doors
Insulated sectional doors
Specialty/custom designs

What brands of garage doors do you offer?

We typically recommend CHI & Professional Garage Door Systems because of their durability, warranty and aesthetics. If there is a specific manufacturer that you need, please let us know, as it is likely we can get it for you.

Do you do same day garage door installs?

We can do emergency garage door installation in 1 day if we have the garage door in stock. We carry an inventory of the most popular garage doors. Do you offer financing options for new garage doors? If yes, describe briefly. Yes, We have partnered with GreenSky & Synchrony to offer flexible payment options for your project.

Can customers design their door online or see style samples before buying?

Yes, customers can view style galleries and options in our online garage door showroom. You can visit at https://garagedoorsdaytonoh.com/garage-door-galler... You can select up to 7 garage doors by clicking the plus button and get a free quote. You can also build a door in our garage door designer function on our website.

Is there a fee for garage door estimates?

No - new door estimates are free. Keep in mind, the team member (door designer) is not able to repair the door. An appointment would need to be made with a service technician.

Do you have a low cost garage door installation option?

Yes! We offer a budget-friendly garage door installation option starting at just $1,699. We do offer financing options as well.

This includes a brand-new door, professionally installed.

You can also customize your new door with optional upgrades such as insulation, decorative windows, and premium hardware for an additional cost.

Do you have a showroom?

No, not currently but we have one coming soon!

Do you offer warranties on a new garage door?

Yes - new doors come with manufacturer warranties (for panels, track, & hardware.) plus our workmanship guarantee. We also offer an option for our branded parts which comes with an extended warranty.

What forms of payments do you accept? What credit cards? Checks? Cash?

We accept major credit cards (Visa, MasterCard, Discover, American Express) as well as checks and cash.

Do you haul away my old garage door?

Yes - we remove and dispose of your old door as part of the installation process.

Do You Install Locks for Garage Doors?

We install a few different garage door lock types, Technician will go over options on-site to determine which garage door lock is the best fit for the customer.

Garage Door Openers

Do you install new garage door openers? If so, what brands or types do you install?

Yes! We install a full range of LiftMaster® and Genie® garage door openers.

Our openers include belt-drive, chain-drive, and wall-mount motors — all designed for quiet, reliable performance and built with the latest smart technology and battery backup options.

What is the starting price for a new opener?

Basic	Chain-drive opener, standard 8' x 7' single garage door, minimal extras	~$300-$400
Mid / Premium	Belt-drive or quiet motor, WiFi/Smart control, battery backup, 1-car standard door	~$400-$550
Ultra / Smart	Direct-drive or wall-mount unit, heavy door (2-car or oversized), built-in camera, full smart integration	~$550-$800+

* These are estimates; actual quotes will vary based on door size, job complexity, and brand selected.

How can a customer tell if they need a new opener vs. a repair?

Symptoms that suggest replacement include:

Frequent breakdowns or recurring problems
The opener is very old and lacks modern safety features
It cannot handle the weight/load (e.g. with heavier insulated doors)
The cost of repair approaches the cost of a new opener
Lack of battery backup or smart features that they want

What's the most popular opener type in your area, and why?

The belt drive (quiet, smooth) openers are popular in residential areas because they operate quietly and reliably. Also smart WiFi-enabled openers are in demand for convenience and remote control.

Do you install smart garage door openers? If yes, what features do they include?

Yes — we install smart openers that include:

WiFi connectivity / remote control via smartphone
Battery backup Integrated cameras or motion-activated lights (e.g. LiftMaster Secure View)
Energy-efficient motor designs
Security features (rolling code technology)

Do you offer opener repairs? If so, what common issues can you fix?

Yes — common repairs include:

Broken gears / sprockets
Sensor / photo eye misalignment
Remote control / keypad replacements
Chain / belt adjustments or replacement
Motor repair or replacement
Limit / travel adjustments

Do you offer any warranties or support for new opener installations?

Yes - new openers come with manufacturer warranties, and we back installations with workmanship guarantees.

Do you offer free estimates on garage door openers? Will you offer free phone quotes?

Yes - we offer free estimates on openers and may provide free phone-based preliminary quotes depending on your information.

Do you offer same day garage door opener installation?

Yes - if stock and schedule allow, we strive for same-day or next-day installations.

Maintenance & Tune-Ups

Do you offer garage door tune-ups or maintenance services? If so, what's included in a typical visit?

Yes — our maintenance visits typically include:

Inspection of springs, cables, rollers, hinges, and tracks
Lubricating moving parts
Balancing and safety testing
Adjusting limits and travel
Checking weather seals and sensors
Tightening bolts and hardware

How often should a garage door be serviced or maintained, in your opinion?

We recommend servicing at least once per year, though in harsher climates or heavy-usage settings, twice annually is ideal.

What are the benefits of regular garage door maintenance?

Extends the life of springs, cables, rollers, and opener
Reduces noise, friction, and wear
Prevents unexpected, costly breakdowns
Ensures safe and reliable operation
Maintains warranty compliance (on many systems)

Reputation, Trust, & Local Proof

What makes your company different from other garage door companies in your area?

Our goal has always been simple — to be the best garage door company in every way that matters to our customers.

We start with highly trained, professional technicians who take pride in doing the job right the first time. As a result, we’ve become the one of most-reviewed garage door company in the area, earning over 2,000 Google reviews and counting and maintaining an impressive 4.9-star rating & 5.0-star rating at multiple locations. (every one of them actually earned)

We also understand that when your garage door stops working, time matters. That’s why we offer the one of the fastest respond times including Saturday's at no extra charge.

We stand behind all of our work while offering full warranty options, giving you complete peace of mind from start to finish.

What do your customers often say they appreciate most about your service?

How their needs is the most important thing to the technicians and staff.

What are 2-3 things first-time customers should know about working with you?

You can book online or call 24/7.
We stand behind our work with warranties and use high-quality parts.
We serve the customers needs every time without exception.

Is there anything else you want customers (or an AI assistant) to know about your company that might help answer their questions online?

We aim to be the most reliable, fastest, and most customer-friendly garage door company in the Dayton area. We believe in transparency, no hidden costs, and full accountability. We are an active member in the International Door Association and multiple time winner of the Business Rate Google Award.

We are all a customer somewhere and that experience is the most important thing to us.