Alex
Average: 4.91 stars
Alex's Bio:
Alex was born and raised in Hamilton where he lives today. When he isn't doing an excellent job as a Precision tech, you can find him building computers, riding his electric skateboard, playing golf, pickleball and volleyball. Alex looks forward to helping you and exceeding your needs.
Beckett Ridge, OH
Lebanon, OH
Issue was fixed the same day I called. Alex pointed out some things which no doubt would have caused issues down the road. Communication on arrival was great. Opens and closes smoothly and quieter than it has in three years.
- Denise
Hamilton, OH
Awesome same day service! Reached out with an online inquiry at 2PM to see about servicing my broken garage door spring and shortly thereafter I had Alex the technician arrive at my home at 3:15PM. Alex replaced both springs and was done by 4PM. I will definitely keep Precision garage door service in mind for any of my garage door needs moving forward.
- Bill Puff
Beckett Ridge, OH
Alex was amazing. Highly recommend
- Brody White
Beckett Ridge, OH
I have had friends that have used Precision before and have been very satisfied with their service. After a garage door emergency occurred late last evening I called. The gentleman that answered was very polite and listened to my trouble. He scheduled Alex out to my house between 10 & 2 today and received a call when he was on the way. Alex was very detailed when explaining what caused the situation and what needed to be completed to fix it properly....and with no pressure. I would definitely recommend Precision to all of my family and friends. Thank you
- Patrick Rieman
Lebanon, OH
Alex was great! He was very friendly and knowledgeable and was able to help us solve our problems. He had the answers to all our questions, and he was able to get us squared away quickly. Alex is the example of what every tech should be because I quite honestly decided to use the company based on his customer service. Thanks for a great experience!
- JD McCoy
Hamilton, OH
My name is Jimmy Brown. I rate my experience at 5 stars. My door had a broken spring & i wanted to use Precision Door, based off of reviews & my own research. The tech.,Alex Henderson arrived & assessed my problem. He then inspected my door & told me the condition of the rest of the parts. My door is the original, 24 years old including the hardware. He said he would give me an estimate to replace the old parts. There was no pressure at all for me to replace them. He said it was up to me what i wanted replaced. I chose to have them replaced. Everything was expertly installed & adjusted, including explanation of what was done. I highly recommend this young man & Precision Door for your garage door needs!
- Jimmy Brown
I came home from work on Monday night and the garage door would not open. Needless to say it was a problem that needed addressed quickly. So I went on the website and booked an appointment for Tuesday morning. Alex showed up right on time and showed me the problem and what needed to be done to have it fixed. He was very professional and I appreciated the way he explained it to me. We had a working Garage Door less than 24 hours later. I would highly recommend.
- Jeff Yutzy
Mason, OH
Alex did a great job finishing up a replacement opener install I could not finish. Apparently a lot of my internal wall wiring was not OK, so Alex ran all new wiring. Fair Price. Quick Turnaround. Same day service. All good. Highly Recommended
- Brian Neal
Middletown, OH
Alex was wonderful. He arrived on time and handled all my questions and problems promptly. I recommend him and Precision Door highly.
- Carol Danner
Huber Heights, OH
Fantastic service. Called on Monday morning at 9:00 am to see about getting a quote for new garage door opener. 10:30 they had a technician at my house. Alex the installer was super professional, explained everything really well and provided me multiple options. Needless to say they installed a new opener along with a complete torsion system and my garage door is working absolutely perfect along with all the new technology available for smart garage doors! Would highly recommend!!!
- David Moore
Service Provided:
Product:
Technician: Alex
Hamilton, OH
I had great service. He explained everything clearly. He was on time. He was very helpful. Thanks for a job well done.
- Sharon Wagner
Springboro, OH
Problem solved! Alex was thorough, courteous and knowledgeable. Would highly recommend!
- Michael Markus
Centerville, OH
Super prompt professional courteous service. Especially helpful to work on Saturday and get us back in working order.
- John Mospens
Hamilton, OH
I was very aggravated with them. I called and asked them for a ballpark price on a 7 ft by 16 ft garage door. I asked for the least expensive door installed was and was told about $1,450. So I made an appointment for them to come and look at the door and give me the final price. They gave me a 4-Hour window which they showed up 30 minutes late for. Then the salesman went on to tell me that the door was going to be 2,800 not the 1450. When I asked him why it was so much more he told me that the people answering the phones don't really know what's going on. So I called another Door Company, they told me about $1,500 and when they came out to look at it, it was $1,500! What a crazy concept! Doing what you say! Precision door company wasted my time, they're overpriced and don't seem to know what they are doing. My suggestion is don't deal with them.
- Michael Sawyers
Middletown, OH
Alex is a professional who is trustworthy and has exceptional technical skills. We will continue to use Precision Door Service in part because of his abilities, the company’s customer service, and the user friendly website appointment calendar. Thank you so much, Alex, and the entire team!
- Ann
Dayton, OH
It was very easy to schedule an appointment on line. The company confirmed and also kept in contact even sending a picture of the repairman. Alex was professional and complete. I would highly recommend this company for services.
- Rhine McLin
Carlisle, OH
Alex came in clutch for us on Christmas Eve! Called ahead to let me know he was 15 minutes out, text came through with his picture and bio, showed up on time, communicated spring replacement options thoroughly, and then knocked the job out in 20 minutes. Couldn’t be happier with Alex and Precision for getting this taken care of on Christmas Eve. Highly recommend!
- Jeff Hammonds
Centerville, OH
My garage door broke just in time for the snow to come. I found Precision Garage Door online, scheduling was extremely easy and same day service was available. Alex was fantastic, he reached out because he was available earlier than my scheduled time, identified the problem and repaired it quickly, and was very polite and professional.
- Charles Bogner
Vandalia, OH
My technician was Alex Henderson. He arrived on time and was very helpful in checking my garage door opener. He made great suggestions on maintaining my system and provided me with the help and information I needed to make sure my door ran smoothly. Alex was very professional, courteous and friendly.
- Kristin Edford
Centerville, OH
Highly recommend Precision Door to service your garage door. Our technician, Alex Henderson, was excellent! He called before he arrived and quickly diagnosed my issue. He was very professional and helpful answering my questions and explaining my options.
- Mat Zatarain
Vandalia, OH
We were so happy we could get our garage door serviced today. Our repairman was Alex. He's a great worker, easy to talk to, & went beyond in helping us determine what work needs to be done. We are very happy with the work and products and serviceman.
- Carol Ann Lutz
Beckett Ridge, OH
I have used Precision Door in the past and have been very satisfied with their service . Quick to respond and their team is top notch.
- Liz Shepard
Fairfield, OH
Great reviews great service and a trusted company around the try state
- Robert Godfrey
Franklin, OH
I appreciate the quick service and repair although it was more costly than anticipated. The tech Alex Henderson arrived within an hour after I called. The company who installed the door couldn’t repair until Tuesday. We couldn’t have waited that long as Alex pointed out that not only had the spring broken but the cables to balance the door had snapped, the bar connecting the door to the opener was bent and a support bracket had been bent and pulled out of the wall. The double door had been installed with only 1 spring rather than the normal 2 springs to carry the load. No wonder it snapped! We are happy with the quick response and repair. If you use this company be prepared to pay with a check or cash. They discourage use of a credit card because of the 3% vendors fee.
- Melanie Mobley
Mason, OH
Our technician Alex called ahead of our scheduled appointment time. He quickly diagnosed the system and fixed the problem. He was very friendly and performed his tasks efficiently. It was a pleasure having him in our home. I would not hesitate to use your services again. David Holmes
- David Holmes
Tipp City, OH
Alex was great and the service was amazing. Would recommend Precision to anyone.
- Dan Barnett
Franklin, OH
Excellent work
- Isabel Sosa
Liberty, OH
Alex was great, very professional and great to work with. He did a great job replacing my garage door springs. Many thanks!
- Glen Botner
Fairfield, OH
Alex was a pleasure to work with. Very helpful and knowledgeable. Thanks so much!
- Doug Woodrick
Tech was great explained everything and fixed my door quickly.
- Will R