has received 2173 reviews, averaging 5.00 Stars:
Hamilton, OH
Lebanon, OH
I read comments from other companies and Precision and came to a decision to go with Precision for our new Garage door. The first visit from the company was a person by the name of Kevin. He knew right off what we needed. He went over everything with me and said he could be here Monday to install our new door. So we set up a time and date and he showed up right on time. After he was done installing the door and everything that goes with it, he cleaned up his mess and explained things that are important with the new door. Like how to lubricate it and how often to do it. He also explained the warranty of our new door and all parts related to it. In the end they gave me a military discount which was very nice of them. I called 5 other places about the replacement of our door and saw no better ratings than Precision. We have a life time warranty and after one year, if anything goes wrong they will replace at no cost of parts and just a simple $75.00 labor fee to have someone come and do the work. If you go someplace else you are making a big mistake. They are very fine people and very easy to deal with. Again I want to thank Kevin for all the good work he did on our garage door replacement.
- Terry Ross
Huber Heights, OH
The technician came out, was courteous and kind and determined the problem was electrical and not the opener itself. Should future problems occur, I will not hesitate to call your company again. Thanks for your prompt, courteous response.
- Pam Puckett
Dayton, OH
Customer Service was fantastic! Speedy, professional and will definitely recommend!
- Heather Parker
Product:
Northridge, OH
Excellent service!! Would HIGHLY RECOMMEND to anyone looking for garage door repairs or replacement..
- Tarence Mullins
Springfield, OH
After reviewing their website I sent in a request for an estimate for a new garage door. Within 15 minutes I got a call from the office to schedule an appointment for the next day. Two days later I have a new insulated garage door. Zach was very professional. I was impressed with the quick service. He explained what items would be replaced and hauled away the old items.
- Allan Neimayer
Product:
Bellbrook, OH
Adam installed two springs, new rollers, and new hardware on my garage door. This is the second time he’s been to my house for service on that garage door and he’s always been very professional, very friendly, and extremely knowledgeable. I appreciate that he kept me informed of what he’s doing and what needs replaced. He showed me the rollers that were worn that needed replaced. I highly recommend him and his company for any service you might need on your garage door.
- Danny Kirk
Product:
Liberty, OH
All of the above
- Lisa Gear
Product:
Fairborn, OH
Zack was very professional explained everything whether I decided to repair opener or replace. He was very honest and no pressure which way I decided to go.
- Bev Kreitzer
Product:
Mason, OH
Quick service and professionally completed. Had a broken spring on a 16 x 7 garage door. Due to the age of the door and hardware, it was agreed that an overhaul was in order. Original door only had one spring and it was explained to me that a door this size required two. No problem. The work was completed in short order and all is well. Technician was Matthew Roberts.
- Steve Crawford
Lebanon, OH
This was the first time we used this company and glad we did. Matt , the service tech was very good and explained everything he did.very well.
- William Clowers
Beavercreek, OH
Same-day service for broken garage door spring, with my car trapped in the garage. Scheduled an appointment over the phone in the morning, scheduler very polite. Technician called ahead and ask if he could come early (yes!). Pleasant and efficient. Lubed door, replaced spring, noticed a broken hinge and replaced.
- Bob Steinbach
Product:
Tipp City, OH
I was able to get an appointment next day, I loved that they send a text of who the technician coming is with a picture so you can feel comfortable knowing who to expect at your door! The tech was friendly and did a great job, I would definitely use this service again in the future.
- Rachel Boes
Product:
Centerville, OH
Kevin was a knowledgeable, extremely efficient and friendly technician. He repaired our door in less than 45 minutes, didn't,t leave a mess, and told me what to do in the future. Thank you
- Raymond Lefever
Oakwood, OH
We already had a Lift Master garage door opening system. However, it was installed by previous owners in 1994! The system had been serviced once since we bought our home four years ago When it ceased to function, we called Precision Door Service, and Matt Roberts was here within two hours. After Matt presented reasonable options, I decided that it was time to replace the system. Replacing the existing, older system held some challenges, but Matt - politely, methodically and patiently - worked until the installation was complete. He was professional throughout. At the end, he again - patiently - helped me to reprogram my car opener. I was very impressed with the timeliness and quality of Precision's service and would definitely recommend them and will call them again for future needs.
- North West Oakwood Home Owner
Somerville, OH
thank you for the quick and fantastic service even answered the phone at 11:30 at night nobody but precision will do that matt the service tech on my repair needs was courteous super fast a real pro thank you all you are the best
- James Coffey
Product:
Lebanon, OH
I called at 9am and my Tech Matthew was at my house before 10am and new WiFi Opener (which I love) was installed and working by 10:45am. That’s what I call fast service. Matthew went over the opener and safety checks with me. This is my third time using these guys for one of my properties and they’ve not let me down yet.
- Eugene Bailey
Product:
Beckett Ridge, OH
Very quick response. Very helpful, professional and friendly. Would highly recommend!
- Tina Trimbach
Product:
Springfield, OH
Prompt service, fast and Zachary was very nice. Knowledgeable.
- Tammy Jack
Monroe, OH
Travis was excellent! Provided superior customer service, as well as an explanation of services needed and cost. He was extremely efficient, professional, and a wonderful representative of Precision. You are very lucky to have Travis representing your company. I have already posted online to my neighbors that Travis and Precision are highly recommended. Prompt, efficient, friendly, customer oriented, and knew exactly what was needed. Kudos to Travis and to Precision! Thank you for a great experience.
- Cheryl Derosier
Trenton, OH
CALLED ON A SUNDAY AND TECHNICIAN WAS OUT TO DO REPAIR ON MONDAY MORNING. HE WAS PROFESSIONAL,QUICK AND KNOWLEDGEABLE ABOUT HIS JOB. I WOULD RECOMMEND PRECISION DOOR SERVICE TO ANYONE NEEDING THIS COMPANY'S SERVICE
- Doug Trenum
Lebanon, OH
Kevin he did a great job explaining the issue.
- Michael Steele
Product:
Springfield, OH
VERY SATISFIED
- Tim Canfield
Product:
Springfield, OH
Everything from person answering phone to technician was the best
- William Krabach
Hamilton, OH
Zac did a fantastic job today. He came in and knocked it out in 30 minutes. He was professional and extremely helpful. Thanks for a job well done.
- Dave Fugate
Hamilton, OH
Great professional and customer first service.
- dan mora
Product:
Hamilton, OH
The individual who did the initial visit and quote was extremely professional and friendly. It was probably because of him we chose Precision. Our installer was also extremely professional and friendly. He made us feel like we were in good hands, and the job would be done correctly. We love the door.
- Fred Kimball
Liberty, OH
From start to finish all went well, received a new lift master opener, installer was very polite an professional.
- Larry Irwin
Product:
Shiloh, OH
travis explained the issue with the key pad, and replaced the key pad .
- Josh Weaver
Product:
Miamisburg, OH
John was timely, professional, and very courteous. I hope I don’t need service again, but if I do Precision is who I’ll call. Thanks!
- Tim Hickey
“Kevin was super nice and very knowledgeable. We will definitely use his services again for all of the homes in the family”
- Karen Wilson