has received 2173 reviews, averaging 5.00 Stars:
Hamilton, OH
Product:
Centerville, OH
I searched on-line for garage door service and chose Precision because of ratings and it is a local business. I was very pleased that Adam was sent to service it the same day I called. He worked quickly and professionally.
- Ellen Blair
Product:
Beavercreek, OH
Thanks for a great job. Professional.
- Dave Perkins
Product:
Oakwood, OH
I called for an appointment on New Years Eve. Was pleasantly surprised that the phone was answered. An appointment was made for January 2, a Saturday. The technician arrived in the time frame I was given. The opener was checked, and options were presented we decided to replace the opener. The service was performed within an hour. We are pleased with our new opener and very satisfied with the service and response.
- Kathleen Biteman
Product:
Maineville, OH
We really lliked John when he installed our Garage door opener. Today, Tyler came out for a problem with our keypad. Also very nice and also knew what he was doing.
- Rachel Wolf
Beckett Ridge, OH
Same day service scheduled, was pleased with availability. Jared arrived early, was knowledgeable about problem (broken spring) and how to repair with superior parts (springs, rollers, cables, etc.) He completed the work in time frame given (approximately one hour). He was personable, answered all questions, and represents your company with excellence. Should the need arise, I would contact Precision again and would be pleased to have Jared as technician.
- John Gordon
Waynesville, OH
Kevin was the best repairman I have experienced. He was outstanding technically, was extremely efficient, was well equipped with tools and supplies, was very friendly and informative, and finally on time. By informative, I meant explaining what he did and why as well as explaining what i might except in the future. Bottom line A+.
- Richard Lane
Hamilton, OH
Great service, very timely response. Stands by their lifetime warranty. So happy we chose to do business with them many years ago. Highly recommend Precision.
- Brian Caudill
Hamilton, OH
We called on a Saturday for an appointment, and we were able to book an appointment that coming Monday...other competitors were at least a week out for bookings! Our appointment window was from 8am-10am, we received a call from our technician, Tyler L., at 8:10 am letting us know that he would arrive in approximately 25 minutes, which he was right on time! Our appointment was initially just for a consultation/estimate, but we decided to go ahead and have it done, and to our surprise, he informed us they would be able to do it immediately! Everything was all done and wrapped up before 10am! Tyler and the other technician were very efficient, professional and friendly. We were highly impressed with Precision and will definitely be recommending them to our family and friends! The reason why we went with Precision in the first place was all the wonderful reviews, and they definitely held up to those amazing reviews!
- Naaman B.
Woodbourne-Hyde Park, OH
Professional and helpful and prompt.
- steve daum
Fairfield, OH
We saw the excellent reviews on your service and needed a new garage door installed. We called for an estimate and they showed up that day - had the part on the truck and had installed within an hour. Professional service and friendly! Will highly recommend !
- Susan Hunt
Product:
Lebanon, OH
Called in at 8:20 this morning as we were having problems with our garage door opener. By 10:20 the serviceman ( Adam ) left with it working like new again! We really thank the professional job that Adam did for us and the reasonable cost and speed of your service! You have gained and earned another customer. Thanks again, Andy Carrington
- Andy Carrington
Lebanon, OH
wonderful job!!! Called and Tyler was here within 30 minutes. So professional and nice. Spring was broken and was replaced along with torsion cable , roller and knock out bearing. All done in an hour. Will recommend your service.
- Donna Augsburger
Lebanon, OH
Jared was wonderful and did a great job!! We have used them in the past and will continue in the future!!!
- Doug Muennich
Woodbourne-Hyde Park, OH
Experienced technician. He knew exactly what needed to be done to fix the problem with garage door and remote. Great job! Highly recommended.
- Amanda Williams
Carlisle, OH
Your tech Adam was very knowledgeable and friendly. Very professional. I was completely satisfied. If I have any more problems with my opener or door in the future I know who to call. Thank you
- Danny Turner
Beavercreek, OH
Great service, fantastic upgrade for broken garage door. Tech was very helpful and honest about everything.
- Kyle Mcclary
Kettering, OH
One of the best service experiences ever! Your business is only as good as your technicians and the one you sent here did an over-the-top job! Thank you!
- Mary Whitt
Maineville, OH
Kevin was very courteous up front and a very pleasant person He explained things very well and did the job in a very efficient manner. If ever we need help again we will ask for him by name. Your company is great. Thanks
- Mary Tobias
Product:
Woodbourne-Hyde Park, OH
Thank you to Precision Door for PROMPTLY coming to repair ga our rage garage door, today. A garage door broken spring was not part of our agenda, this morning, but apparently service and service asap is your agenda. Our garage door opens and closes with no hitches now. Originally, our emergency appointment was scheduled from 4-6 today, but the technician finished his client early, called me, to say he could come now, and before 2, not only was the knowlegeable technician here, but the repair job was completed efficiently. The technician was friendly and informative. All this service from beginning phone call to service completion was beyond our expectation.
- Linda Farley Myer
Lebanon, OH
Called in the late afternoon on a Friday thinking I would have to wait until Monday for service. To my surprise they were at my doorstep in 20 minutes. Fixed the garage door spring within 30 minutes. Would recommend. Tyler you rock!!
- Paula Davis
Springfield, OH
Precision gives EXCELLENT customer service. I’ve had them come twice and both times they were prompt, courteous and fixed the problem expedient! I will always recommend them.
- Kathy Sitzes
Springboro, OH
I had my springs, drums, and cables replaced about 1-1/2 years ago by Precision. I expected the pay for adjusting the springs but there was no charge. Great! Tyler did an excellent job and explained different motor systems after I asked and he realized my unit was 18 years old.
- Bob Renz
Kettering, OH
If you want HONESTY no worries when have no clue about the items needed repaired- then see Precision. DO NOT pay for things that do not need done, saved me hundreds today with their honesty. Garage door system is 12yrs old, stopped working, I was clueless. Ended up just needed re-set on the main box and they did it without a charge. rarely in our times do you see people first and genuine integrity in businesses. get it right and get it honest the first time-
- Mark Odum
Bellbrook, OH
Spring and cables replaced. Works as good as new. Job well done. Thanks.
- Gene Hanks
Vandalia, OH
Had an emergency situation with a broken spring and garage door panel. When I called the office and explained my situation, The office manager scheduled me immediately for that afternoon. Technician Adam arrived quickly and immediately assessed the situation.
- Janice Young
Product:
Springboro, OH
Very nice and informative technician! Got to our residence in about a half hour from phone call. Fully explained everything. Would highly recommend
- linda walker
Woodbourne-Hyde Park, OH
I think I chose Precision because of nearby location and reviews. Door was a little noisy going down from the initial install date but I falsely attributed it to its being a non-insulated door, After about 6 months, the noise became noticeably louder. Thinking it was still under a 1-year warranty, I called for service. A technician by the name of Jerrod (sic?) arrived and proceded to rectify the noise problem in a matter of minutes. He told me that normally there would be a charge for his service but used what he called his "technician's discount" because the install person didn't explain the warranty properly. This type of customer service is rare in todays market and is successful in creating and keeping a lifelong customer. Kudos to both Precision and Jerrod! Ron Forsee Centerville
- Ron Forsee
Mason, OH
I have used Precision previously and received excellent service. The technicians were very competent and friendly. I would recommend this company to anyone.
- Shirley Henderson
Product:
Springboro, OH
Great service. Called me within minutes of filling the online form, and had a tech out the next morning. Adam, the tech, was very professional and called prior to arriving. He was thorough describing the issues we were having, and was able to repair within an hour. No complaints, a top notch company.
- Scott
Product:
George was here the same day I placed the call, on time, most courteous, ascessed the situation, gave me 2 choices, explained repair, completed repair and made sure everything was working properly. GOOD JOB
- Debbie Duncan