Garage Door Repair in Dayton Area - Page 55

Don Peeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I thought the garage door opener had a broken part and it would not open. I could not get the drive to engage after the disconnect had been pulled. It turned out, I was not doing it correctly. The technician immediately pulled it into place and showed me what I was doing wrong. Cost me $75 for one minute of effort on his part. He was knowledgeable, explained it to me and was professional and courteous in his demeanor. He was unable to replace the rubber strip on the bottom of the 1 3/8" door which was a disappointment. I would have given him 5 stars if he had taken the time to do the advertised 25 point safety inspection and looked the opener, tracks, etc. over to see if there was anything else that needed attention. He did not offer to do this and I did not think about it at the time. (I was too embarrassed about not being able to figure out the easy fix on my own.) I would have felt better about spending the money if he had taken the time to look things over as the actual fix took no more than a minute. So, I paid quite a bit for his driving time. That being said, I would call again if I had a problem with either of my doors.

Dan Lejeune

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary & Logan did a great job with our door replacement. Trusted their recommendations, and the work was done well. Would be 5 stars, but back office stuff needs cleaned up. First, they couldn't make the original install date due to another job taking longer than expected. Then, they came with the wrong door. Finally, no receipt was sent as promised, and when I called and requested one, it was a blank invoice. Again, great workmanship & product, poor operational support.

Donna Augsburger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

wonderful job!!! Called and Tyler was here within 30 minutes. So professional and nice. Spring was broken and was replaced along with torsion cable , roller and knock out bearing. All done in an hour. Will recommend your service.

Doug Muennich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jared was wonderful and did a great job!! We have used them in the past and will continue in the future!!!

Kathy Dees

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They repairman automatically tried to sell me an $1800 repair without trying anything else. I found another company who repaired it in 5 minutes. I did get an estimate on doing the same work provision quoted. The quote was less than half of provisions price. Precision is a Total rip off company

Amanda Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Experienced technician. He knew exactly what needed to be done to fix the problem with garage door and remote. Great job! Highly recommended.

Danny Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech Adam was very knowledgeable and friendly. Very professional. I was completely satisfied. If I have any more problems with my opener or door in the future I know who to call. Thank you

Kyle Mcclary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, fantastic upgrade for broken garage door. Tech was very helpful and honest about everything.

Mary Whitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of the best service experiences ever! Your business is only as good as your technicians and the one you sent here did an over-the-top job! Thank you!

Mary Tobias

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was very courteous up front and a very pleasant person He explained things very well and did the job in a very efficient manner. If ever we need help again we will ask for him by name. Your company is great. Thanks

Randall Larkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I don’t give a perfect rating because I don’t believe there is such a thing in work. However I will say that the service I received was pretty close to perfect. Kevin was very professional and knowledgeable in what he was doing! He told me what he was going to do and gave me an insight as to how good my door was I commend your company for the fine employees (both operater I talked with and Kevin). Your company is on my contact list for garage door repairs. Thank you so much for the great service and expedited service

Linda Farley Myer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you to Precision Door for PROMPTLY coming to repair ga our rage garage door, today. A garage door broken spring was not part of our agenda, this morning, but apparently service and service asap is your agenda. Our garage door opens and closes with no hitches now. Originally, our emergency appointment was scheduled from 4-6 today, but the technician finished his client early, called me, to say he could come now, and before 2, not only was the knowlegeable technician here, but the repair job was completed efficiently. The technician was friendly and informative. All this service from beginning phone call to service completion was beyond our expectation.

Paula Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called in the late afternoon on a Friday thinking I would have to wait until Monday for service. To my surprise they were at my doorstep in 20 minutes. Fixed the garage door spring within 30 minutes. Would recommend. Tyler you rock!!

Kathy Sitzes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision gives EXCELLENT customer service. I’ve had them come twice and both times they were prompt, courteous and fixed the problem expedient! I will always recommend them.

Bob Renz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my springs, drums, and cables replaced about 1-1/2 years ago by Precision. I expected the pay for adjusting the springs but there was no charge. Great! Tyler did an excellent job and explained different motor systems after I asked and he realized my unit was 18 years old.

Mark Odum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If you want HONESTY no worries when have no clue about the items needed repaired- then see Precision. DO NOT pay for things that do not need done, saved me hundreds today with their honesty. Garage door system is 12yrs old, stopped working, I was clueless. Ended up just needed re-set on the main box and they did it without a charge. rarely in our times do you see people first and genuine integrity in businesses. get it right and get it honest the first time-

Gene Hanks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Spring and cables replaced. Works as good as new. Job well done. Thanks.

Janice Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had an emergency situation with a broken spring and garage door panel. When I called the office and explained my situation, The office manager scheduled me immediately for that afternoon. Technician Adam arrived quickly and immediately assessed the situation.

linda walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice and informative technician! Got to our residence in about a half hour from phone call. Fully explained everything. Would highly recommend

Ron Forsee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I think I chose Precision because of nearby location and reviews. Door was a little noisy going down from the initial install date but I falsely attributed it to its being a non-insulated door, After about 6 months, the noise became noticeably louder. Thinking it was still under a 1-year warranty, I called for service. A technician by the name of Jerrod (sic?) arrived and proceded to rectify the noise problem in a matter of minutes. He told me that normally there would be a charge for his service but used what he called his "technician's discount" because the install person didn't explain the warranty properly. This type of customer service is rare in todays market and is successful in creating and keeping a lifelong customer. Kudos to both Precision and Jerrod! Ron Forsee Centerville

Shirley Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision previously and received excellent service. The technicians were very competent and friendly. I would recommend this company to anyone.

Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Called me within minutes of filling the online form, and had a tech out the next morning. Adam, the tech, was very professional and called prior to arriving. He was thorough describing the issues we were having, and was able to repair within an hour. No complaints, a top notch company.

Michael Brunt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Rep. professional and hard worker. - 5 stars

Jalma Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

For this service, I rate the timely repair of my garage door with 5 stars. I will contact Precision Door Service in the future, if needed. Thanks!

Kathy Elam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was please with service

John Rennie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work, fast and friendly service.

N.Q.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From start to finish, working with Precision was both convenient and efficient. The technician, Jared, was considerate (doing a contact free appointment) and he patiently discussed repair options, benefits, and costs—which I appreciated. The repair required replacing a broken spring, but I decided to trust Jared’s advice (I asked) and also replace the cables, rollers, and supporting parts (since the springs failed, why not these parts as well?). Jared also explained how the Precision parts were superior to the original “builder’s-grade” parts. This made sense.

Raymond Lefever

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You have the friendliest and most knowledgeable technicians of any company i have dealt with. It is apparent you train your employees well. Thank you

Michele Cannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was on time and professional and saved me a bunch of money. I thought I would need a new opener, but he saw the problem right away and fixed it. Very much appreciated!

Nathan Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent experience. My tech (Jared) did a fantastic job. Upfront pricing, clean and fast work.