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Travis Smiddy

Employee Avatar
Technician
Reviews: 51
Average: 4.84 stars
Travis Smiddy has received 51 reviews, averaging 4.84 Stars:
1 2 3 4 5

Travis Smiddy's Bio:

Travis is a local through and through. He lives in the Miamisburg area, with his family where he successfully keeps up with 3 children. Having been in the construction trades, becoming certified in Garage door repair was a breeze for Travis. Travis likes problem solving and talking to his customers, and if you are lucky you might hear him humming a tune while he fixes your door.

Review:

Precision provided *great* customer service. With same-day service, I received an email and a text message stating the details - which made me feel good about it. The technician that came was experienced, nice, and treated me with respect. He provided great service. He even texted me directly indicating when he would be here. Yet, everything was overpriced. All I needed was a replacement spring with possible additional preventive maintenance (which is good). Yet, I did not ask for him to replace the rollers (they did not need to be) and yet he replaced x10 rollers and charged me $150. Yes, these new rollers are better (nylon not aluminum), and yes, Precision Door does provide same-day service (which service should be more than average), but what they charged me was overpriced. Again, I did not ask him to replace the rollers, and he did not indicated that he was going to do this (and charge me), which I felt was a bit shady. Other than that, I would recommend Precision Door Service to anyone.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great looking Doors for a great price!

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Service Provided:
Install Garage Doors

Review:

Door opener installed today. Very satisfied so far!

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Service Provided:
Garage Door Opener Install

Review:

Great job. Came out an hour after we called. Quick repair. Friendly. Couldn't have been better.

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Service Provided:
Garage Door Repair

Review:

Travis was very nice and knew what the problem was in just a few minutes. Very pleased with service.

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Service Provided:
Garage Door Repair

Review:

I called and the next day they showed up installed the door fast and perfect no small talk straight to the point and done. These guys are good and real friendly good job and thank you.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Loved the fact that service could come on a Saturday (same day)! Polite and professional. Appreciated seeing the BBB rating and reviews. Would highly recommend!

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Service Provided:
Garage Door Repair

Review:

I had no idea where to turn when I needed garage door service. I saw many good reviews on NextDoor, so I gave a call. Someone answered right away and was able to offer me an appointment in less than 12 hours. The technician, Travis, came out, gave me an honest opinion, the estimate, and was out the next afternoon to install the garage door. Super professional, swift worker, and a great product. Happy I chose your company and added bonus for the extended warranty for the insulated option. Thank you! Very happy customer who will refer others to you.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent same day service! Travis was courteous, professional and called ahead to inform us of his arrival. We added new pulleys, cables, rollers, center bearings and both main springs to the original spring repair order because of his honesty and integrity. He explained everything including the warranty. Very pleased customer!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The service was was faster than what I expected and affordable. I was very pleased to have had a very professional worker fix my garage door.

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Service Provided:
Garage Door Repair

Review:

Great work!

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Service Provided:
Garage Door Repair

Review:

Travis Smiddy was our technician. He was prompt, courteous, and professional. We learned a lot about the spring system and feel very confident that the new spring system will last a very long time.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Called a competitor and would not be able to repair my broken spring until Monday and this was Thursday Morning. Called Precision and got an appointment that morning and technician arrived by 10:30. Replaced both springs on my double sized Garage door. Couldn't be happier.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The service was - available quickly, and all went well, I would recommend Precision Door to anyone needing, a new Garage door or repair. Thanks Travis !

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Service Provided:
Garage Door Repair

Review:

The technician was clean, prompt and very knowledgeable. I couldn't have been happier with the service and quality of the door opener I got from Overhead Garage Precision Door Service. I did a price check on several other garage door companies and they were more than competitive on price. I would highly recommend them to all my family and friends.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great work, got a repairman out here within a couple of hours of notice my torsion spring had broken! He was able to fix it and upgrade all moving parts. Before my door sounded like a cat screeching in a back alley every time I opened or closed it, now it's whisper quiet!

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Service Provided:
Broken Garage Door Spring Repair

Review:

They installed new springs last month, door started having problems closing last week. The cables came of the reels. The door was stuck open and they could not come till next day. Then said was our fault, charged another $124 to fix. 3 year warranty is worthless. Springs were over priced to begin with. They told my wife there would be no charge to fix before they came out.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Customer Service was fantastic! Speedy, professional and will definitely recommend!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

All of the above

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Same-day service for broken garage door spring, with my car trapped in the garage. Scheduled an appointment over the phone in the morning, scheduler very polite. Technician called ahead and ask if he could come early (yes!). Pleasant and efficient. Lubed door, replaced spring, noticed a broken hinge and replaced.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Travis was excellent! Provided superior customer service, as well as an explanation of services needed and cost. He was extremely efficient, professional, and a wonderful representative of Precision. You are very lucky to have Travis representing your company. I have already posted online to my neighbors that Travis and Precision are highly recommended. Prompt, efficient, friendly, customer oriented, and knew exactly what was needed. Kudos to Travis and to Precision! Thank you for a great experience.

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Service Provided:
Garage Door Repair

Review:

CALLED ON A SUNDAY AND TECHNICIAN WAS OUT TO DO REPAIR ON MONDAY MORNING. HE WAS PROFESSIONAL,QUICK AND KNOWLEDGEABLE ABOUT HIS JOB. I WOULD RECOMMEND PRECISION DOOR SERVICE TO ANYONE NEEDING THIS COMPANY'S SERVICE

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Service Provided:
Broken Garage Door Spring Repair

Review:

Everything from person answering phone to technician was the best

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Service Provided:
Garage Door Opener Repair

Review:

The individual who did the initial visit and quote was extremely professional and friendly. It was probably because of him we chose Precision. Our installer was also extremely professional and friendly. He made us feel like we were in good hands, and the job would be done correctly. We love the door.

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Service Provided:
Install Garage Doors

Review:

travis explained the issue with the key pad, and replaced the key pad .

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

I was to receive a quote yesterday evening or today. I have not received it.

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Service Provided:
Garage Door Repair

Review:

Travis was very courteous and efficient. Very professional, I highly recommend.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service! It was very easy to make an appointment. The technicians were on time and did a great job quickly. I can't ask for anything else than that! Highly recommend.

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Service Provided:
Garage Door Repair

Review:

I had a garage door repair and was pleased with the short time period after I called that someone was here to do the repair. The serviceman was very polite and efficient and did an excellent job of getting my door back on track and adjusted back same as new after I backed my car out without the door going completely up. The person who took my call was very efficient in being able to get serviceman out earlier than originally scheduled.

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Service Provided:
Garage Door Repair

Review:

Very knowledgeable and friendly service. Completed job ahead of my expectations. Thank you.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

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Precision Door Service
Office: (513) 420-9064
3591 Commerce Dr.
Franklin, OH 45005