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Brian P

Brian P
Technician
Reviews: 69
Average: 4.99 stars
Brian P has received 69 reviews, averaging 4.99 Stars:
1 2 3 4 5

Brian P's Bio:

Brian is from Cincinnati and has been in the garage door industry for over 10 years. Brian is a Buckeyes and Bengals fan. In his free time he enjoys camping, hiking and visiting Gulf Shores with his wife and children.

Review:

Brian Payne is a true professional and very knowledgeable of garage doors and openers. He explains things so those of us who are not as knowledgeable can understand what the issues are and what it will take to fix them. Could not be more grateful for his help. Thank you

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Brian P Service Provided:
Garage Door Opener Repair

Technician: Brian P
Review:

Easy to schedule a same day online appointment. Brian was on time and gave a good explaination as to what was wrong and various options for repair. Spring replacement was done in no time and my door was back in working order. Thanks

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Brian P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brian P
Review:

A wonderful company I highly recommend this company needed a new garage door opener. The technician was very professional Courteous and on time Completed the work perfectly Brian he's so good.

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Brian P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Brian P
Review:

I chose Precision based on previous reviews and was not disappointed as I received prompt and courteous service. I would call them again in future when needed. Thank you Bryan

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Brian P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Brian P
Review:

Best garage door service we have ever. There may be others as good but none better and we have lived in 12 homes around the country. Professional, thorough, and honest evaluation of your problems. Where possible they will give you different price options based on your budget. Communication is excellent from the home staff to the repairman who shows up at your door. If you need a new door or just service on your existing door, Precision should be your first call. Thanks Brian, you are the best!! -------------------------------------------------------------------

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Brian P Service Provided:
Garage Door Repair

Technician: Brian P
Review:

Your technician Brian was very professional, courteous, and knowledgeable. Explained everything he was going to do, then did it! Would definitely recommend the company and Brian to anyone

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Brian P Service Provided:
Garage Door Repair

Technician: Brian P
Review:

Brian Payne was very professional and did a great job fixing my garage door. Would definitely recommend Precision for your garage door needs.

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Brian P Service Provided:
Garage Door Repair

Product:
Springs

Technician: Brian P
Review:

Brain Payne He did an excellent job. Very knowledgeable of repairs definitely recommend to others.

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Brian P Service Provided:
Garage Door Repair

Product:
Springs

Technician: Brian P
Review:

The service was prompt, thorough and friendly. Brian fixed the problem the same day I called. I chose Precision because they were close to home and they had received very good reviews.

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Brian P Service Provided:
Garage Door Opener Repair

Technician: Brian P
Review:

Brian Payne was the technician that did the repair...he was courteous and professional....got the job done that day.....

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Brian P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brian P
Review:

Brian arrived on time for the appointed repair. He did an excellent job of repairing my door and in a timely manner. He knows what he is doing. I will not hesitate to call Precision Door Repair for any repairs I may need in the future. Excellent company, excellent employee. Thank you again.

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Brian P Service Provided:
Garage Door Repair

Product:
Cables

Technician: Brian P
Review:

Brian was awesome. Very professional and thorough!

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Brian P Service Provided:
Garage Door Repair

Technician: Brian P
Review:

Brian was very courteous and I like Precision’s overall Sevice and response. The replacement was made fast and smoothly.

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Brian P Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Brian P
Review:

the technican was amazing and very informative and polite and I was very pleased with my service

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Brian P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Brian P
Review:

My Garage door spring failed during a late Saturday evening with a loud bang, with both personal vehicles now trapped in the closed garage. My online search efforts located your online website with the popup chat and I took the chance considering the late hour to enter my issue and was impressed by an immediate response from Rachel. I was informed the 1st available appointment would be Monday 8 - 10 AM and provided an estimated cost for the torsion spring replacement to include the service call fee. The appointment was confirmed via email and text messages. Early Monday morning I received a phone call from Brian Payne, the Service Technician, to inform me he was on his way for the appointment. Brian arrived shortly after 8 AM, was very courteous and professional. He quickly assessed the issue and proposed minimal repair options vs costly long term door replacement considerations. Based on his assessment I opted for the minimal repair, removal and replacement of the broken spring. Brian's quick installation of the new spring to include inspection of parts and door alignment demonstrated his keen attention to detail and experience. At my request, Brian provided me with a future garage door replacement cost estimate. I plan to keep Precision Door Service in my contacts.

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Brian P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brian P
Review:

I called Precision Door when I discovered my garage door would not open and saw their 5 star rating. An appointment was scheduled for the very next day. I received a text message with an introduction to my tech when he was enroute. Brian even called to see if it was ok if he arrived earlier than the scheduled time. After inspecting the door, he provided me with several options and quickly had my door up and running!

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Brian P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brian P
Review:

Brian from Precision arrived early which was great-delivered excellent customer service-much appreciated

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Brian P Service Provided:
Garage Door Repair

Technician: Brian P
Review:

Brian called me to see if he could come sooner and it was the perfect fit. Once there he quickly diagnosed the door and fixed me up. Same day within a few hours of my call. Thanks for great service.

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Brian P Service Provided:
Garage Door Repair

Technician: Brian P
Review:

Bryan Payne was very courteous and kept me informed about the issue and was able to get it corrected. Very knowledgeable and an asset for your company.

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Brian P Service Provided:
Garage Door Opener Repair

Technician: Brian P
Review:

Thanks to Brian Payne of Precision Door Service for the quality of work done to install a new belt drive garage door opener and springs! Brian did an inspection of my current door opener and gave me several options, to fix what I currently had or to install new hardware. The price was very reasonable, so I opted to replace my aging opener and springs. In about an hour the job was done. I was amazed at how quiet the belt drive opener was compared to my old one. Precision is a top notch organization and I highly recommend them!

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Brian P Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Brian P
Review:

We would highly recommend Precision Door Service. The response and overall time was remarkable. Tech Brian P. was very knowledgeable and explained everything about our new door. We picked the color other than the white and was very pleased with overall service. John Kolakowski

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Brian P Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Brian P
Review:

Brian did an excellent job. He came out in the morning, assessed what had to be dine. Cane back in the afternoon and fixed the garage door. He was professional and timely. We were very pleased and would highly recommend precision doors

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Brian P Service Provided:
Garage Door Repair

Technician: Brian P
Review:

We have used your company before and were pleased with the work done last time. This time you sent Brian to take care of our broken spring problem. He did a great job in a timely manner. Brian was very courteous and I could see that this wasn't his first time taking care of this kind of situation. He was very helpful in explaining a couple things about my doors. ( If you want to give Brian another day of vacation, that's alright with me). Thank you

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Brian P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brian P
Review:

I was a little bit worried about the repair price, but don’t let that steer you away because the quality of parts, labor and warranty more than rationalize it. We had Brian out to fix out torsion spring; he was very knowledgeable, kind and very quick on swapping out parts during installation. Would recommend if you want the best product and installation.

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Brian P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brian P
Review:

I'm very happy with the repair technician. he is very nice, kind and do a very good job. The technician has a lot of experience. 5 stars.

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Brian P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brian P
Review:

I wanted to stay away from “Angi List” supported services and I wanted a 4+ star rating and Precision Door was first on the list. They were able to schedule an immediate appointment. Brian called 1/2 hour before the promised appointment window to say he was on the way. He was professional, personable and helpful. I was facing a time constraint which put the ordering/delivery/installation in jeopardy. Brian reached out to his manager who was able to look locate the item needed and Brian was able to schedule a satisfactory installation timeframe.

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Brian P Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Brian P
Review:

Very quick and professional! We use them always for any more needed repairs.

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Brian P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brian P
Review:

Brian Payne's service was prompt, friendly, professional and fast. I am 100% satisfied with his service. He almost made it a pleasure to pay him. :)

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Brian P Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Brian P
Review:

I was very impressed with the service we received from Precision Overhead garage Door Service. On the morning of my scheduled appointment time, I both received a text message as well as a call from the service technician, Brian Payne. I thought texting me a picture of him along with some of his background information was very nice touch. Upon his arrival he was very professional, courteous, informative, friendly, and very engaging. He gave me a great impression and confirmed why Precision has continued to be my go to company for our garage door issues. He quickly diagnosed the problem with our door and had it fixed within less than an hour.

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Brian P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brian P
Review:

Brian was great! Timely, professional, courteous and provided options for my broken garage door. No pressure or overselling of items in my opinion. Resolved the issue in a timely manner and left the work area clean when finished.

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Brian P Service Provided:
Garage Door Repair

Product:
Springs

Technician: Brian P
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Precision Door Service
Office: (513) 420-9064
3591 Commerce Dr.
Franklin, OH 45005