Garage Door Repair in Butler, OH - Page 11

Justin Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First off, I'm writing this for the company not the tech. Kevin did a great job, only took about 20min. With that being said, what an absolute rip off! First it was 75$ service charge for anyone to come out which is fine, I get that nothing is cheap these days. The tech came out and took a look at what needed to be done and said he'd be done in 15min! Awesome! He gets done and slaps me with a $365 bill! I said for what? The spring on my garage door came unwound and the cables needed to be replaced. That's it! Tells me that he doesn't make the prices. I told him if I had any idea I'd be charged almost $400 for a 15min job I'd have done it myself! What company just shows up, doesn't give you a quote and just does the work?? That's absolutely wild! Basically just forced me to pay money I didn't have! Naturally I call the company and was told they would reach out to management and management would reach out to the tech. After that I would hear back in a few minutes. I wait 25min and heard nothing so I called again. Now they're telling me that the last rep should have never told me that because no ones in the offices on Saturday and probably wouldn't hear from anyone until monday! WOW! Lesson learned, always ask for a quote before anyone does anything for you . I will never be using this company again and will for sure be telling at least everyone in my circle about the price gouging nonsense that is precision door service. 365$ for 15min of work?? I'm in the wrong business.

Craig Moon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

i emailed late pm last night when the spring broke on my daughters garage door. To my surprise Adam Meier responded at 8:15 pm!!!! I explained my daughter was handicapped and we needed to get this fixed A.S.A.P. He was very understanding and Brian called and texted to let me know he would be out at 10:00 am. !!! Brian came out, very professionally assessed the needs, gave me three choices and did a FANTASTIC JOB! Your super service is only surpassed by your wonderful communication! Thank You so much! And Thank Brian for me-he is the best!

donna garrity

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was my second encounter with Precision Door and I cannot be more please and satisfied with your service. Brian Payne is a very professional and courteous worker. The motor needed to be replaced which is what Brian did in such a well organized manner. I am grateful for the speed with which my request for service was answered. I will gladly recommend Precision Door to anyone. Thank you.

David Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin just serviced my garage door. It was absolutely great work.

shawn pater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian Payne did an excellent, professional and timely job for us today on New Year's Eve. He is very knowledgeable and friendly. I would do business again with such a fantastic company!

Terry Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian Payne was excellent to work with on upgrading my garage door opener. He explained options thoroughly. Brian was quick and efficient installing the new opener.

Kathleen H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Door and was very glad I did! I got a same day appointment, the technician was prompt and worked very efficiently. Kevin provided a materials and labor estimate and thoroughly explained what was needed. I will be a returning customer if needed.

Julie Latham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From scheduling to timely arrival and efficient service we could not have been treated more professionally. This company is just first rate. We’ll do our part by referring them to all of our friends and neighbors. Such a great experience.

Kathy Orlando

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I couldn't get service until a week later from the Company I had used before, I looked on line, saw 5 stars for Precision, called and they could come the next day. Tyler came, fixed the problem, was professional, knew what he was doing, and it was a pleasure to see a young man with a good work ethic.

Katheryn Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Response was fast and excellent. Serviceman was polite and very knowledgeable, provided many options. Made repairs and left the garage better than when he arrived. I highly recommend !

Terry Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian did an outstanding job! Very helpful, friendly and he knows his stuff

Mary Hickerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I purchased a new electric garage door from you. My door stopped working. Your technician fixed it the next day.

Herb Gansheimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian Payne was @ our home several months ago to repair one of our two garage doors. Also, Brian installed new weather stripping under both doors. Brian Payne did an outstanding job. After the extreme weather change, rain came in under one of the doors. I called & Brian came out to adjust the gaps on each side of the door. Did an adjustment so the door would close quieter. He also checked the other door for proper sealing @ the bottom. All at NO CHARGE! Side note....Brian is just a fun guy to be around that wants the customer to be satisfied. Believe me! We are. Thanks Brian & Precision Doors.......Herb Gansheimer

Eric Fehrenbach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Used precision in the past had a good experience. The tech they sent today was very polite professional and knowledgeable with a great sense of humor. Thanks Brian Payne

Randy Helton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jared your technician was very unprofessional and rude to my wife. I will definitely NOT be using your company to fulfill my needs !!

Dan Carroll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was great! Called beforehand and offered to pick up drinks for us. He was very friendly, professional. Provided our options and walked us through all the functions of our new opener. Extremely satisfied with the service.

Wayne Odell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Customer service is pretty awesome. I appreciate your standing behind your doors and craftsmanship. Very polite, professional, clean service people sent to the house. They even send a profile with picture of who they are sending to your home.

Bernard Fernandez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian Payne was professional, courteous and excellent!

Charles Herms

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your employee showed up early & did a fine job of repairing my garage door. Thank you!

Bill Betzler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service, called before arrival. Complete inspection, as well as replacing springs. Parts were of much better quality than original and all rollers lubed as well. Would recommend to anyone needing service. Brent did a great job.

Kenneth Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

i contacted over the Labor Day weekend over the internet and chat with someone about service for today, the day after Labor Day. i called to confirm a time and got a better time. The service was on time and very professional. Thank You

Jim Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would never use this company again. Quoted on phone $250.00 to replace garage door spring. When they came out said was $480.00. There was a $75.00 service charge also that they never told you about. When was told $250.00 that was installation and all. But this company did not stand behind their so called "valuable customer service". We had checked with other companies before calling them and their prices were $250.00 complete also, so we chose Precision because they seemed customer care oriented. Never again! This company is not what they promote to be. Beware - chose a different garage door company. Read the other reviews. Seems to be a pattern.

Tom Romes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision upgraded our garage door about 16 months or so ago and we are well pleased with the door. Today was just a roller getting loose an falling out and Brian took care of it for us .Brian was terrific and we are glad to use Precision!! Thanks Tom

Bill Modrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Brent was even available earlier than the scheduled time. He called me! Wonderful young man. Walked me through everything, explained the problem - fixed it! and we had a great discussion about future options and recommendations. thorough and personable - what a great combination. The reminders via text and email are simply top service! My highest recommendation!

Tony Lingardo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always, everyone I talked to/worked with was fantastic. There’s a reason why I keep coming back when I need something, whether it be a repair or something new.

Jerry Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was wonderful. He was professional, knowledgeable and friendly. He explained my options and patiently answered all my questions. I am very pleased with my new garage door opener. I feel confident in my decision to use Precision.

Ann Loebhard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very efficient. Great service. Very knowledgeable.

John Horton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jared Rager was amazing, professional, and fast. We came home at 1 and our garage door would not open. He had our door fixed and working by 2. Could not have had a better experience.

Richard Schmerr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saw ad on google search looking for a garage door repair read reviews and made decision. I’ve had no experience with this type of business before and was very pleased with my experience from beginning to end. I was told when technician would arrive and he was on time as scheduled. Brian was very polite and friendly explained my repair options did the repair and made sure we were completely happy with the repair. I would recommend this company and would call again if repairs or replacement is ever needed.

Pamela Elliot

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He was great. On time fixed everything. Did a great job.. I will call then again. Brent Stringfellow was great.. he knew what to do, and fixed it.