Read what people are saying
about Precision Garage Door in:
Warren County, OH
Precision Garage Door of Daytonhas received 399 reviews, averaging 4.91 Stars:
Waynesville, OH
Maineville, OH
The service that Tyler provided was good - he arrived on time, had everything he needed to perform the repair, and from what I can tell was done well in an efficient manner. Tyler was courteous and professional and he gets 5 stars. However, overall I need to reduce the rating because pricing. I called Precision of Cincinnati to book and was told on the phone that it was a $75 service call fee in addition to the repair and that springs are $250. I mentioned a coupon on the website for a free service call with the repair and was told that was fine and to just tell the technician when he arrived. All settled, appointment booked. Apparently, the appointment was actually booked with Precision of Dayton and when the technician arrived he said that their service call fee is $130 and that they won't accept the coupon nor match the price of the Cincinnati office whom I called to book the appointment. Additionally, their cost for the springs was $384. So at the time of booking I was thinking I was in for about $500 and ended up at the time of service at over $900 for the service call plus 2 springs. Precision needs to have much more transparency into their pricing and booking practices to avoid these sorts of issues. I also don't understand how the Dayton office can be so much more expensive. For these reasons, my overall experience is 3 stars.
- Anthony Conte
Springboro, OH
Kevin was outstanding. He figured out the problem instantly and had it fixed in no time. Then, he identified a problem that I had paid to have fixed and the other company did not fix it. No need to schedule another appointment -- Kevin fixed the problem while he was here. He explained everything to me, exactly what it would cost, and then kept to the estimate -- even showing me exactly what he did when he was done. Will definitely recommend Precision Garage Doors to anyone needing repairs.
- Robin Wright
Springboro, OH
Brian was awesome. Very professional and thorough!
- Mark Wade
Lebanon, OH
Very friendly and professional!
- Krista Huffman
Springboro, OH
Brian was very courteous and I like Precision’s overall Sevice and response. The replacement was made fast and smoothly.
- Ziad Atallah
Product:
Maineville, OH
Tyler explained everything in detail which I greatly appreciated. He gave me options and went over each with specific details. Looking forward to getting my new garage door.
- Deb Locke
Lebanon, OH
I called Precision Door when I discovered my garage door would not open and saw their 5 star rating. An appointment was scheduled for the very next day. I received a text message with an introduction to my tech when he was enroute. Brian even called to see if it was ok if he arrived earlier than the scheduled time. After inspecting the door, he provided me with several options and quickly had my door up and running!
- Karen Harrison
Product:
Maineville, OH
Brian from Precision arrived early which was great-delivered excellent customer service-much appreciated
- Sue Nelson
Franklin, OH
Kevin did an awesome job. He was very professional and did a high quality job. Couldn't be anymore satisfied. Thank you.
- Jonathan Minton
Mason, OH
Great service. Tyler called to let me know when to expect him and arrived as stated. He was very professional. The company sent me a text with a short bio and a picture of Tyler so I knew who was coming. Tyler was very professional and the door was fixed in record time. I will highly recommend Precision to our friends and family.
- Lisa Miller
Maineville, OH
Tyler came out to inspect and give an estimate.He was very professional,explained what parts were needed for repair and gave another option for replacing door and hardware.Very detailed explanation of the procedure.I opted for the repair/replacement of existing hardware since he explained that the door was in good shape and not damaged.Kudos to Tyler and Precision Door !!! Very pleased with the service provided.
- Greg Keiser
Franklin, OH
Recently our garage door quit working and I called for assistance. Tech Brian Payne arrived only a couple of hours after my initial call. He provided us a with an explanation of the problem and recommended various remedies. He installed the new garage door and explained its features. Brian was extremely professional and very knowledgeable of the garage door industry. I would highly recommend Precision Door for all of your garage door issues. Thanks again Precision Door!
- Oliver Garrison
Product:
Lebanon, OH
Precision sent out a great technician who had my issue resolved within 10 minutes of arriving, which was quickly after I called for an appointment! It is so nice to be able to use our key pad entry again!
- Maria Browne
Springboro, OH
Kevin O'Hara did a great job!!! He was on time, addressed all my questions and concerns. Worked quickly and efficiently showing great customer service. Treated me like a valued customer!!! I would recommend Precision to all my friends and neighbors. Doug
- Doug Daniels
Springboro, OH
Excellent service. My only complaint is that the e-mail invoice had 2 pages - the invoice itself was portrait, but page 2 was landscape. Most annoying when you try to print them out at once!
- Ian Prendergast
Maineville, OH
My Garage Door Service call was Outstanding!!
- Gerald Wright
Product:
Mason, OH
What a great repair experience! My technician, Brent, was extremely courteous, knowledgeable and professional. He was able to quickly repair the issue with my malfunctioning garage door sensors and improve their stability. He also took the time to explain many helpful features that I was unaware of on my garage opener system. Would definitely call again with any future garage door/opener needs.
- Amy Cavallo
Franklin, OH
Arrived in time. Did a great job explaining everything. Did a great Jon on all installations. Would definitely recommend. Thank a lot.
- Jack Turner
Lebanon, OH
Very Professional. Do a great repair and service
- Judy Morris
Mason, OH
Brian was outstanding. Explained what the options were. Did what he said he would do. First time using your company and was impressed.
- Jan Sakanashi
Product:
Lebanon, OH
These days it's hard to get anyone to do work for others, not Precision. They actually called and came to fix our broken spring the day before our appointment. Kevin came out, he was a total pro and took care of our issue in about 15 minutes. I will never use anyone else and will tell anybody that might ask me who to call, I will say Precision. Thanks Guy's and keep up the good work.
- ANTHONY KLABER
Springboro, OH
So happy with our experience! We got home from vacation and found that our garage spring had broken. I called and they were able to get us in the next day. Jared came out on time, called ahead and was able to fix the door that day. Really happy with the service! Thank you!!
- Jen Bohinc
Mason, OH
The entire installation process was outstanding. Kevin, the lead technician, was extremely knowledgeable and professional. From the initial phone call to the installation of a new opener was less than 24 hours. I will call Precision again, if needed, and highly recommend them.
- Jay Brant
Service Provided:
Product:
Lead Technician : Kevin
Lebanon, OH
Excelloent Performance
- Rick Frommling
Morrow, OH
To must money to bush a botten
- Gary Morgan
Mason, OH
I was about to do late morning errands, when my garage door would not close. I called Precision Overhead Garage Door Service (we had used them before). They immediately scheduled a technician to come between mid to late afternoon that same day. Brian Payne called and told me he finished early so he could come even earlier than the earliest time. I was relieved I didn't have to worry much longer about my garage door being open. Brian was very friendly, very experienced, quickly investigated and spotted the problem, explained the problem well, gave us honest options to repair our garage door, and then quickly fixed it. Thanks to Brian and Precision, I soon felt safe again and I was soon free to resume my errands. I would recommend Precision and Brian to others.
- Kathy
Springboro, OH
Incredibly impressed with Precision! Outstanding service and professionalism in all respects. Tyler performed a thorough assessment of our overall garage door condition, clearly described different options for repairs and part replacements, and expertly completed all repairs (roller replacements as well as garage door opener adjustment). The Precision expertise, enthusiasm, and emphasis on quality was truly refreshing. I would highly recommend Precision to everyone!
- Nick K
Maineville, OH
Brent serviced my garage door by putting in new springs, and rollers. I also had him install a new garage door opener. Everything works smoothly. Brent was kind and polite and patient with my lack of knowledge. Highly recommend him.
- Elaine McNeely
Product:
Springboro, OH
thought the price of 850.00 to replace 2 springs was exorbitant. But I had to get the cars out of the garage so went ahead with the repair. Repair was fine, but was stunned by the price--will do more homework next time before agreeing.
- Emil Kornfeind
We had a large spring break on our double garage door, and Precision Door was out to repair the spring the next day. It was so nice to work with a company that arrived as promised and just did exceptional work. The technician we worked with was Ty, and he was courteous and did a great job of explaining the repairs that we needed. Within about an hour, our garage door was working again, and I must admit, it worked SIGNIFICANTLY better than it did before... it is now smoother and quieter, and the repair came with a 10 year warranty. I would HIGHLY RECOMMEND Precision Door again and again.
- Stephanie Phillippi