Garage Door Repair Reviews in Warren County, OH (Page 3)

Will Abbott was very courteous and professional and fixed the garage door quickly.

- Steve Collins

Isiah was very helpful in fixing our garage door. He got to our home really quick he was very friendly and explained everything that needed fixed.

- Rhonda Greathouse

I called at 0940 to get an estimate for a broken torsion spring. Ashley quickly got me on the list for a 10-2 service window. I received a call from Will A., the service tech at 1009. Not sure if the moon and stars were aligned just right but I was tempted to sneak out and buy a lottery ticket. Anyhoo, Will arrived within 15 minutes and got right to work. After assessing the route needed to get me back up and operational, he dove right in. He was very professional and took extra time to explain why he was suggesting certain components. I’m very satisfied with my service today.

- Dawnella Lewis

One of the cables somehow jumped the track and my garage door became crooked. I called Precision and within one hour Will Abbott arrived, diagnosed the problem, reset the door and lubricated the moving parts quickly and efficiently. Thanks, Will, for a great job!

- john gardlik

Will was prompt and did a great job

- Tom Louden

Our garage door broke on NYE. I found Precision on Google Maps and booked an appt for 12-2 same day. Isaiah showed up right on time and fixed us up.

- Suzanne Stickelman

Alex was fantastic. He identified the problem immediately and clearly explained what had happened and how to prevent it in the future. Our original opener had been installed by the builder with minimal effort, including a single spring that wasn’t appropriate for the door. Alex explained why that setup caused issues and recommended the right opener without pushing top-of-the-line extras. The new setup is remarkably quiet. The door is effectively silent unless you’re standing right next to it, a huge improvement over the old system that vibrated through the walls. I would absolutely recommend Precision for repairs or replacements.

- Louis Greenhoe

Javen Moore was an amazing technician. Very friendly guy and was super fast fixing my door. Truly a lifesaver.

- Austin Steinke

I have always been able to rely on Precision for great service. Will Abbott was my repairman today and was able to get my garage door working great once again. Will was polite, knowledgeable and kind. Thank you Will

- kathy

Quick response. Was at our house within hours of calling on a weekend. Several different estimate options. Work completed quickly and completely. Less than 4 hours from first call to fixed garage door springs.

- James Enderby

Cody was GREAT! Listened took time to explain what he needed to do to make sure of the problem I was having. Explained options and said could do as much or as little as I wanted NO PRESSURE just good friendly advise. Had what he needed on truck!! IMPRESSIVE!!! Jumped right on it got it done VERY HAPPY Thxs Cody!

- Ray Bryant

Javen Moore came to our house today. He was easy to work with, very professional. He went through our service needs and options going forward. Looking forward to our door install next week. Thanks for the quick response. Doug and Vicki Decker

- Douglas Decker

Josh was polite and explained what he was doing. He gave us several options for our repair.

- Steve Holland

Your company has always done the work on my garage and no one else has ever touched it. You stand behind your work and come if needed.

- Jan Mathews

Great service from Josh today, our door is working excellent. Equally, I appreciated the quick same day service.

- Brian Odgers

DJ was excellent, on time, professional and knowledgeable. I would highly recommend him.

- Tom West

Great service.

- Jarrod Aguayo

Excellent service & on time. Isaiah showed up to my home and walked me through each step of the process before he began, very friendly and handled the installation on the spot.

- Erik Snedegar

Will Abbott did a great job replacing our garage door opener. He explained everything thoroughly and got the job done that day. Highly recommend!

- Kari Brush

Isaiah exceeded our expectations! He was honest, kind, and thorough! He even returned the new battery from the old keypad because he could tell it was new. Customer service was top notch from scheduling to payment!

- Andrea Stotler

Isaiah Gibbs came out to my grandmothers house and gave her a fair and honest evaluation. I couldn’t be there and dealt with him over the phone. I felt confident that Isaiah was being truthful and am very pleased with the service he provided. I would give him 10 stars if I could. Thank you for not trying to over sell to an old lady.

- Tim Knox C/O Carolyn Cox

Will did a great job of explaining the problems and resolving quickly and efficiently.

- Robert Bogenschutz

Will Abbott did an excellent job. He arrived early and was very professional and knowledgeable. Will was thorough in explaining the issue and the resolution. He made a complex fix very simple. I would highly recommend. Thanks, Will!

- Michael Womack

Awesome service, explained everything in detail and discussed the options thoroughly. Quick and polite, got the job done efficiently and on our timeline.

- Ryan Fraser

Quick to respond, but did nothing to solve my problem and tried to sell me a new garage door opener when all I needed was $5 worth of bolts. Technician walked into my garage looked at the unit and declared that I probably needed a new motor, which made no sense. After allowing the technician time to evaluate the situation he called me back to the garage and confirmed that I needed a new motor and started to try and sell me. I questioned why he wasn't repairing the bracket or chain (which looked to be the problem). He fed me a line that the system was old and that my type of rails were out of production and could not be replaced. I took a closer look and found a sheared bold under the unit and then compared the "broken" unit to the one on the other door. I advised the technician I was not ready to buy a new unit and paid the service fee. I went to Ace Hardware, picked up some new bolts to see if they resolved the problem, which they did. Do not recommend.

- Unhappy in Mason

Came out the same day to replace garage door springs. Installer was courteous, contentious , and thorough in his explanations of options. I was happy with the service overall.

- Tony Henn

We were very happy with the work Will did on our garage door and very glad to get same day service. Will was on time and had the door fixed in about an hour. There were several things that had to be replaced and some repair work to do. He was pleasant to work with and represents Precision Garage Door well.

- CARL MANSFIELD

MS Copilot AI recommended Precision Door Service based on the online reviews. I appreciated having the coupon on the website to get a free service call. It allowed me to get an estimate without any risk on my end. Cody took the time to explain the different options on replacing the springs on my 3 garage doors. My garage door springs were 24 years old, so I think I got the expected life plus some out of them. I felt like I could make an informed decision. Cody was very professional during the installation and completed the job in a timely way. I'm happy I decided to use Precision Garage Door and look forward to trouble-free performance by my repaired garage doors.

- Tim Reisinger

Nothing but great things to say about Precision. Joey was amazing! It was hard to get a call back much less service on a weekend, but Precision answered immediately and had Joey en route within the hour. He was extremely knowledgeable and patient as I had many questions. Unfortunately, due to timing and budget we went another route, but I will, without a doubt call Precision for another quote when we decide to install a new door.

- Robin Carroll

I contacted Precision to help repair my garage door yesterday (10/27/25). I appreciate the tech coming out, but, unfortunately, expectations were not met as advertised by Precision, and the problem was not solved. The tech looked at the garage door but did not really attempt to fix anything, but rather made it seem like was impossible or too costly. Nice guy, though, but he didn't even check his toolbox to see if he could fix it, and he told me he didn't have the parts to fix it the same day, which is ironic since the Precision commercials made me think I chose the right company. However, he did try to upsell me on buying a new garage door and made it seem like my garage door couldn't be repaired, in addition to the repair being unreasonably expensive ($1,300) compared to the damage. It felt less like trying to fix my garage and more like replacing it with a new door, even though that wasn't necessary. Why so much for the repair? Because of this, I can't trust Precision and wouldn't recommend them to anyone needing garage door repairs. In the end, I paid $95 just for a Precision technician to come out, tell me how expensive the repair would be or to buy a new door, and make a half-hearted attempt at fixing the door. On top of that, he said there would be no warranty. This was very disappointing because I was excited to have Precision help with my garage door. I do not have a personal grudge, but just giving honest feedback/review. However, I contacted another well-known and reputable garage company the same day after the Precision tech left my house (AE Door & Window), and guess what? The technician from AE had all the equipment needed on his truck and repaired the door at a fraction of the cost estimated by the Precision tech. I also have a 60-day warranty on the repair, and this technician didn't try to upsell me on a new garage door.

- Jared Lindsey