Garage Door Repair in Butler, OH - Page 2

Sharon Lakes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always on time, friendly service.

Wayne Overholts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick response from service tech Will Abbott! He was great. You’re the only company we use for our garage doors. Excellent Company and employees! Thank You.

Tim Wiggins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joey was professional, honest, and fast. I would highly recommend Precision to anyone who needs garage door services.

MIke Hansen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The response time was exceptional. I was able to make an appointment last night for 10am this morning. I received a text around 9:38 that told me Joey was on his way and he liked football, riding his motorcycle and spending time with his family. A nice personal touch. Sure enough Joey arrived at 2 minutes before 10 and was completely professional. He explained all the different options, from the bare minimum to full replacement and explained the advantages and disadvantages to each one, which helped me decide the best option. Yes parts are expensive, just like everything else has skyrocketed in the past 5 years. Financing was available. He thanked me twice for the bottle of water I offered, and even asked if I minded if he wore his headphones while working. He was finished in about an hour, and reviewed everything he installed and activated the warranty. I am very pleased with the service and professionalism. I have looked at other reviews and he's right, the only complaint I could find was about cost of parts. Nice Job!

Laura Bodan-Chester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was very prompt in responding to my need for same day service. Joey - my technician was on-time, transparent and professional. I appreciated both his knowledge and transparency. I feel confident that I was provided with exceptional service and equipment at a fair market price.

TomC

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars to tech Taylor Allen. Great job!

D. Palmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Replaced broken torsion spring under lifetime warranty, charging only for labor. The technician - Taylor - was very professional, skilled and had the work completed in less than an hour. A big thumbs up to Taylor and Precision for a quick turn-around and professionalism - good job !

Tracy Pankey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joey A was very professional, explained in detail the work that needed to be done to resolve our garage door issue, and had completed the necessary work in a timely fashion with his peer in training. I would definitely recommend Joey, he came through on the same day the service call was made and I was able to get my vehicle out of the garage and was able to run errands soon thereafter my garage door was fixed. I'm very pleased with the service provided.

Mary Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joey was fantastic and professional.

Kris Simpson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joey was very thorough in both his assessment and installation. He was very professional throughout. I would definitely recommend.

Harry Mills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam and Quiton were very professional and efficient. They pointed out several problems and what they recommended. They completed a full upgrade of my garage door system.

Kelly Farrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cody did amazing work for us! He was at our house within two hours of us calling, explained the problem, and best option for repair. We felt very informed. His customer service was outstanding! Our garage door is the most quiet and smoothest as it has ever been.

Jeff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Will did an outstanding job replacing our garage door springs and opener. He was punctual, professional, and knew exactly what he was doing. The installation was smooth, efficient, and everything works perfectly. He clearly takes pride in his work and cares about the customer. Highly recommend Precision Garage Door for any garage door needs!

Larry Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came when we needed them. Fast and complete service. Total satisfaction. Would recommend to any and all customers.

Anne Omlor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a great experience with Precision Garage Door! Joey, our technician, and his assistant, Quintin, were both professional and courteous when they came to service my broken garage door system. They arrived within their expected time window and called beforehand. Joey explained my options after inspecting the unit and he and his associate installed a new garage door system in a timely and professional manner. He even programmed our cars to work with the new system. I highly recommend the friendly and helpful service we received from our technician, Joey, and his assistant. If I ever need to service my garage door in future, I will call Precision Garage Door.

Doug W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have had the pleasure of working with Alex Henderson on more than one occasion. We appreciate his knowledge of their products and, more important, his patience with us due to our lack of technological aptitude. Thank you, Alex, and Precision!

Monique Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you to Precision for your prompt service. I called in distress due to an emergency with my larger garage door coming off of the track which has happened many times. It was time to replace the door. Not only did you arrive just a few short hours after my call, but I was able to get a new door installed the next morning. Thanks to Cody for helping me to select the right door for my budget and for setting up the service. Also, thanks to Clayton for coming and installing the door. It’s impressive that one person can install the door. Well done!

Leslie Taulbee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

DJ was awesome ! Answered all my questions and explained options. Very professional!

Derrick Einhorn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Will was knowledgeable and quick while replacing on springs!!

Richard Birnbaum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Taylor Allen was prompt and courteous. He replaced our broken spring and moving parts in an expedient order. We would highly recommend Precision Door and use them again.

Todd Kokenge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

J. Albers did great work. Definitely 5 stars.

J. Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a spring break so we called and told the spring installed would be $259. As soon a the technician was here he tried to sell us everything under the sun. When we didn't buy anything else he told us the spring would be $389 with no warranty because we didn't buy any other parts. When I said the price wasn't what we were told be said that's because the call center doesn't know the price. Here's a thought.... then the call center shouldn't give out pricing! He offered a one year warranty on the spring. After he left and sent us the warranty info, the warranty was for labor only!!!

Charlotte Cosby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I like to thank precision door service for coming out doing maintenance on my door. John was very courteous very respectful very knowledgeable about the door and what the problem was. He fixed my door I'm very happy I think precision door for hiring such knowledgeable service technicians. I would also like to thank them for getting to me on a short notice. Thank you guys keep up the good work

Toby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe showed me exactly what was wrong and my best repair option. He did not try to upsell me. He was amazingly fast. I would use this company again.

Chad Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am only adding a 3 star because the cost was so ridiculous. I paid 1800 dollars for the list listed below. The guy who came to fix the door was very good and professional and did the work within an hour. They knew I needed the door fixed so fell like they up charged everything. I would not recommend unless you like to overpay 1 End Bearing Plate w/Flange and bearing left hand $93.19 2 End Bearing Plate w/Flange and bearing right hand $93.19 3 PDS Green Powder Coated .218 x 31" - 1 3/4" I.D. Torsion Spring $389.97 4 PDS Green Powder Coated .218 x 31" - 1 3/4" I.D. Torsion Spring $389.97 5 Knock Out Bearing - Flanged Ball Bearing $89.67 6 Precision Cable Drum 10' Left Hand $129.96 7 Precision Cable Drum 10' Right Hand $129.96 8 Roller 5 1/4" - Precision Nylon 2" Diameter 5 1/4" Shaft 13-bb 10.00 - $349.70 9 Torsion Cable set 8'6 - 1/8 7x19 Torsion Cables $229.96

Urane Richburg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Isaiah was great. Knowledgeable and thorough! I love how quickly they got out here.

Drew Ardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John did a great job. On time and thorough.

Emily Oberlag

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn’t be happier with your company! From the quick response to my call for help with my garage door controllers, I was impressed. The young man who came was pleasant and competent. He checked out my problem and wotked efficiently to replace the old device. In a short time, he had installed a new machine and showed me how to use it. I would gladly recommend your service to anyone needng it.

Dan Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cody was a great technician. He explained everything to me in detail. He answered all my questions. He was prompt, knowledgeable, and professional. It was 6* degrees outside. He even offered to buy me a coffee on his way to our house. Great guy. I chose Precision because of the advertised quick response time. I called Precision at 7:30am on a Saturday and the tech was at my house at 10:30am same day !!! Dan Hill

Jason Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cody did a great job. Very professional. He even picked up the 18ft shaft that he didn't have on his truck at the time in order to complete the job. Thank you.