Justin
Average: 4.60 stars
Justin's Bio:
Troy, OH
Hamilton, OH
This was one of the best service experiences I’ve had. Our garage door spring busted in the evening, I called the next morning and they had someone here by 2:00 and it was fixed! Our technician, Justin, was really knowledgeable, extremely professional and personal. It was a great experience!
- Lindsay Ellis
Product:
Hamilton, OH
They came ahead of schedule and when I asked they come back on time on the phone, they just called me and told me I have to replace the whole door anyway. So what is the purpose of estimating when they don’t want to look at it? I am really disappointed.
- Luan Nguyen
Product:
Hamilton, OH
Very prompt responsive service. Quick diagnosis of the opener problem with a minimal fix. Excellent service!
- Jeff Rulon
Dayton, OH
Can you get Military and Seniors discount ? I am still trying to decide.
- Emma White-Jones
Trenton, OH
Justin was very professional, pleasant and informative , very pleased with him and service I received
- Barbara Ratliff
Product:
South Lebanon, OH
1st...If it wasn't for a TV advertising spot and a competitor NOT being available on a Saturday to accept my call or have a live online rep ready to assist, I wouldn't have known about the company nor been as happy as I was. 2nd...Justin called 30-min before the appt to say he was coming and when I should expect him. I ALSO rec'd a text from the company confirming the same info (this is exceptional service). 3rd...Upon arrival, he understood what the issue was, explained my current options and their costs, agreed with me on making the most sensible decision at the time, discussed potential issues to monitor, gave several ball-park assessments of what it would cost to correct/replace items if issues persisted, and suggested I get an official appraisal IF the current fix didn't correct the issue AND a door replacement would be necessary. I would highly recommend Precision Door Service.
- Brett Russell
Riverside, OH
Your technician was polite and informative. He did a clean neat job.
- Mike McKinney
Product:
Mason, OH
BROKEN SPRINGS REPLACEMENT. Precision arrived within/under two hours of our emergency repair request. The tech Justin was absolutely EXCELLENT! Called when on the way. Professional, friendly, knowledgeable, prompt, efficient. Will be calling on Precision Door Service for all our garage door needs in the future. Really happy with the NEW springs. Thanks Jason and Precision for your excellence. We give a five-star rating, but would give more if there were more stars... Sincerely, Derrick & Hope G.
- Derrick & Hope Goldsmith
Product:
Middletown, OH
Precision was timely (next day service) and the technician was friendly, honest, and forward thinking on future concerns about the garage door. Understanding that he was a technician and sales person, collectively, he quickly maneuvered away from the sales pitch once I confirmed with him that I was only wanting services to repair current issue. And, I so appreciated that! Would definetly recommend Precison and will use again!
- Paige Curlis
Service was fast and friendly. The technician explained everything to me clearly
- Ami Adams