George
Average: 4.76 stars
George's Bio:
Shiloh, OH
Mason, OH
Thank you for the excellent service! Making appointment was very easy and I was informed the technician’a name too. When the earlier appointment time was available, they called me so I accepted. Technician showed up even earlier than the window of times and I was happy about it. George was a nice and kind man , my dogs even stopped barking even during repair. He showed me the parts I needed and he explained well to my husband about the parts quality, how it works etc. I am very pleased with the service. It was a wonderful experience from the beginning till the end! Thank you so much for your excellent customer care!!
- Mariko Kraimer
Product:
Hamilton, OH
I was able to get in touch with a live person to make an appointment without being placed on hold. The service was just as efficient and the problem was resolved.
- Casey Koelblin
Product:
Beckett Ridge, OH
I was able to get an appointment the same day I contacted them. The technician was actually early. He was friendly and knowledgeable. I'm very happy with the service I received.
- Denise G
Centerville, OH
Wonderful service! They had same day availability. The technician was early (after checking to make sure I would be home). He was polite, efficient and fixed our issue. I recommend without reservation.
- Lezlie Kuebker
Mason, OH
Was very impressed with technicians and installation job. Very polite.
- William McCarnan
Product:
Cedarville, OH
Technician was great! The response was quick. Chat last night and you arrived at 8:30 this morning. Great job!
- Shawn Jenkins
Hamilton, OH
The technician was here for maybe 5 minutes. After telling me he had no idea what to do. I thanked him for his time and called another company. More training for your technicians is strongly advised. IDK should never be said. Let me find out is always a better response. Seemed like it was just more work than he wanted to do. I was thankful for the early text and his prompt arrival though. Good Luck:) BTW my tension spring is broken, both cables and guide reels are all still in place, but all he could do was give me excuses as to why he couldn’t fix it. Really think he missed an opportunity to replace or repair. He offered no solutions just kept repeating the challenges. So much negativity from him that there was no way I was going to let him waste anymore of my time. I live in an older home and have never had any service or repair person who was so poorly trained on the art of a sale, really no salesmanship at all.
- Bryan Taulbee
Hamilton, OH
The technician was polite very knowledgeable and did a great job. Will use in the future A+++++++*++
- Eric Fehrenbach
Product:
Hamilton, OH
Torsion spring replacement done the next morning early, 8:15 - 9:00. George worked professionally, no wasted effort. The new springs, coated with a lubricating powder, should last much longer. Excellent service.
- John Kahler
Middletown, OH
George was a fantastic technician, I really can't say enough about how prompt, professional, and informative he was. Great service and I feel confident the problem with my broken springs and worn bearings is taken care of for many years to come.
- Shane Postich
Bellbrook, OH
Great job Precision Overhead Garage Door Service!! Your repairman, George, called to relay his anticipated arrival time. George was professional and very pleasant. He checked our broken spring as well as looking over our entire garage door system. He showed me we had worn out rollers which he indicated he could replace as part of the needed spring repair. He worked very diligently while we also conversed about the repairs. I am very pleased with the - replacement parts (springs and rollers), - installation/repair quality, and - most of all the personal touch and professionalism George provided.
- Stephen Scott
Product:
Middletown, OH
Precision Door always does a great professional job. Very courteous and knowledgeable. Highly recommended. Thank you for another job week done !!!
- Al Asbury
Product:
West Carrollton, OH
I was very lucky to have a very quick service call with my garage door problem. George was the nicest guy and looked at the problems and explained to me what needed to be done as well as the cost. I was very pleased with the results and was glad that I chose them..
- Nancy Harris
Carlisle, OH
Tech arrived on time & ID problem, made suggestions to better performance, had all required and suggested parts on hand. Job was done in a very timely manner. Conducted test (several times) outlined parts/job that was conducted & went over warranty. Very professional yet approachable attitude. Job/service great.
- Herb Harville
Mason, OH
My call was answered promptly, my concerns were addressed and George was at my home within the hour offering solutions to my problem. Everyone was courteous, and the service was outstanding. Highly recommend.
- Julie LoPiccolo
Maineville, OH
Great price! Great service!
- Amy Ewing
Product:
Hamilton, OH
Great service, explained everything and gave two options. Very knowledgeable and friendly repairman.
- Toni Newton
Product:
Hamilton, OH
I got a very fast appointment. The tech arrived right on time. Took care of the problem with my door and was done in a flash for a very reasonable fee.
- Bill Hamrick
Product:
Maineville, OH
Excellent job! Quick and knew what he was talking about
- Beverly Gould
Lebanon, OH
Wonderful experience. The serviceman was professional and personable. Looking forward to working with your company
- Michelle Jones'Allen
Product:
Centerville, OH
Great job on my garage door repair. The spring and cables broke this morning at 7:00 a.m.. I called Precision and George had the door repaired by 10:15 a.m.. Nobody wants an unexpected repair bill, but I can't find a single complaint about how I was treated or the repair done. Very professional all around!
- Lane Powell
Mason, OH
Precision Door sells quality products and backs up what they sell. The recent visit here by their technician was simply to do any adjustments and lubrication that might help the door operate smoother and quieter. I have experienced no issues with my Precision Door. They have backed up their warranty with me and done what they promised with yearly preemptive maintenance inspections. I have owned my Precision Door for about 10 years.
- len huss
Hamilton, OH
Had new keypad installed Rep showed up on time...was friendly....was helpful Finished quickly Price was as quoted Boom. Well done
- Doug Cropper
Beckett Ridge, OH
This company went above the beyond our expectations. They found a solution to our low ceiling garage door. They are very professional, and took all the COVID precautions. I would recommend them to any one.
- RaeJane Araujo
Product:
Maineville, OH
Great service and speedy response.
- Thom Lipps
Product:
Hamilton, OH
George came out today, all properly protected for Covid, identified the garage door issues, gave recommendations and suggestions. Did a great job. Used Precision before, excellent work and reasonable.
- Dan Corvin
Product:
Kettering, OH
Thank you for sending out the repair man before 9:00 am the morning after our garage door broke (and would not go up). He did a great job, and I was able to make it to my 11:30 am doctor appointment.
- Thomas Nuckols
Centerville, OH
Prompt service and great tech.
- Dean Vorhees
Product:
Centerville, OH
John I’m only giving two stars as the estimate of cost over the phone was not clear on the cost once your service person was here. Call if you would like more details
- Don Keith
I contacted Precision because I saw your ad on a commercial. George S came out to the property I am going to rent out - The garage door opener was beeping and indicated the battery needed to be changed, the remote controls needed to be reprogrammed and the lights were not working. He was great (5)! He changed the battery, reprogrammed the remotes and He did everything He could to get the lights to work they wouldn't so I we talked about some alternate options because the opener otherwise works fine. Thank You.
- Bobette Baber