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Kevin O
Tech ID#: 4
Reviews: 36
Average: 4.97 stars
Background: 5/1/2015
Drug Test: 4/1/2015

Kevin O

Lead Technician
Kevin O has received 36 reviews, averaging:

Kevin O's Bio:

Kevin O is a lifelong resident of the Buckeye State and currently resides with his wife in the Cincinnati area. Kevin enjoys playing golf, as well as our Cincinnati Reds. Kevin has been a technician for over 20 years and is extremely knowledgeable in all areas of garage door service and installation. Kevin always goes the extra mile for the customer.
Review:

Spring broke. Called at 7:30am and Precision was here and fixed it by 9:30am. What more could you ask for!!!
Curt Brookbank
A Response from: John

We are glad we are pleased with your service. Thank you for the great review.

Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

The only reason I didn't give 5 stars is because I am a senior citizen and was not offered the senior citizen discount. Being on a fixed income, I need to use discounts that are available to me!
Kathy Thomas
Kevin O Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician :
Review:

Kevin O. arrived at our home to replace our broken garage door spring. He is very friendly, courteous and professional. After inspecting our garage door (21 year old builder grade) we decided to purchase a new, insulated garage door and opener. Kevin temporarily replaced our broken spring so we can use our garage door and is scheduled to install our new door on Monday.
Jerry Baird
Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Lead Technician :
Review:

I needed a new coil tension spring and cables for one garage door. Called yesterday and an appointment was scheduled for this morning. The service technician, Kevin, was right on time and phoned in advance to give me his estimated time of arrival. He assessed the problem, provided me with service options and then completed the work efficiently. The garage door works great. I would certainly use this company again.
Grant Milne
Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

I had previously dealt with one of your competitors for 32 years. When I called them to schedule the installation of a new door opener, the person with whom I spoke seemed cold, distant and uninterested in helping me. I then did an online search which led me to Precision Door. I was very impressed with the number of positive comments and reviews. I called, made an appointment for service and the rest, as they say, is history. I was given a 2 hour time window for the arrival of the technician. Kevin arrived at the promised time and went straight to work. He was most efficient and professional and I consider it a privilege to have had the opportunity to meet and speak with him. Kevin (and Precision Door) will definitely be my first - and only - call for any future overhead door needs. Wishing you continued success and keep up the excellent work!
Richard Miletic
Kevin O Service Provided:
Garage Door Opener Install
Lead Technician :
Review:

The repairman identified the problem immediately and quickly had it working. Fantastic!!!
James Shaw
A Response from: John

James, we are glad you are happy with your garage door service and gave us a 5 star review. Thank you!

Kevin O Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician :
Review:

Very quick and professional response. Job well done...
Michael Camacci
A Response from: John

Thank you for the 5 stars!

Kevin O Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician :
Review:

Very pleased with the professional way the Precision team installed and explained everything about my new garage door opener. I'm looking to replace my garage door in the near future, and I won't have to look any farther than Precision. They are and will be my garage service people from now on. Thank you
Richard Bush
A Response from: John

Richard, we are happy that you are pleased with your new garage door opener as well as your service with Precision Door. When you are ready for that new garage door be sure to give us a call !

Kevin O Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician :
Review:

Nice tech, very cordial, came in and explained all that needed to be replaced and gave me each cost up front. (All reasonable costs!) Definitely would recommend to other people!
Patricia Patrick
A Response from: John

Thank you for the great review! We are glad that we could service all your garage door needs.

Kevin O Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician :
Review:

Four years ago, I called Precision Door, for a small job of turning the spring on our garage door. The technician showed up on time, on a weekend and after hours, was very knowledgeable, well groomed and the job was done right the first time and was very reasonably priced. So, now (four years later) it was time to replace the (25+ yr) wood garage door. So, I called Precision Door again. The technician Kevin, came out with in two hours of my call and went over our options. We agreed on a new steel door, springs, hardware, ect...ect...at a reasonable price. Kevin showed up on time, well groomed, self starter, and was finished on time with NO HIDDEN FEES! It is refreshing to do business with a company that does what they say, and is not out to squeeze every last dime out the job. And backs the work up with a good warranty.
Daryl Bullock
A Response from: John

Precision Garage Door is glad to be your garage door company of choice. We hope you enjoy your new door!

Kevin O Service Provided:
Install Garage Doors
Product:
Garage Doors
Lead Technician :
Review:

Excellent service and quality product. Prompt service with return phone calls, quotes and scheduling service! I would highly recommend Precision!
Stephanie Hale
A Response from: John

Stephanie, we aim to please! Do not hesitate to call if you need anything in the future.

Kevin O Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician :
Review:

Easy, friendly scheduling. Quick, efficient technicain (if I ever had another issue I would specifically request him). Have already recommended you to a very close friend. Thanks for quick HONEST work. Appreciated.
Julie Burch
Kevin O Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician :
Review:

Called at 6:00AM. Was greeted by a person, who sent someone out to the house by noon. Called ahead to let me know tech was on their way. 15 minutes later spring was replaced. Awesome same day service.
Kendra Murphy
Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

I was looking for some help a few months ago with an issue my garage door opener was having and assumed the worst and it needed to be replaced. I called Precision and explained and John told me how to fix it over the phone!! I was prepared for a service call (and cost) and he fixed over the phone at no charge. Great service. Fast forward few months and I want to install a third opener to our outer garage so I find Precision number and call on a Saturday night at 11:14 PM to leave a message asking for a call back and John answers the phone!!! I was so embarrassed to be bothering him but he asked me questions on what I was looking for a promised to call me Monday as I insisted we get off the phone. He called Monday and installed on Thursday. I could not be more impressed with them and their service. Thanks John and your great team. Sean Garry Mason, OH
Sean Garry
Kevin O Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician :
Review:

Great service. . .this is a company that takes great care of their customers.
Valerie Hackett
A Response from: John

Valerie, we are glad that you feel that way. Let us know if you need anything further!

Kevin O Service Provided:
Garage Door Repair
Product:
Rollers
Lead Technician :
Review:

Our technician was very professional, knowledgeable and quick. He assessed our issue and offered options. He was very quick with the repair and had a smile the entire time. We appreciate the service.
Ryan Scott
Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

Great service from phone in problem to repair.
Joan Cunningham
Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

Precision Door always provides our condominium community with a fair price and with excellent service!
Curtner Terry
Kevin O Service Provided:
Install Garage Doors
Product:
Garage Doors
Lead Technician :
Review:

The response time was great. The technician, Kevin, was here within an hour of my request for service. The door is working again and I feel confident and more secure with my lifetime warranty.
Tasha Porter
A Response from: John

Tasha, We are glad that you are satisfied with your service. We aim to please! If you have any questions in the future, feel free to call! We are here.

Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

The Best!
Richard Oswald
Kevin O Service Provided:
Garage Door Repair
Lead Technician :
Review:

Great service,thank you
Robert
A Response from: John

Thank you Robert!

Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

This was the most professional technician I have ever had at my home for any repair. I am so satisfied that I wish you could fix everything! Courteous and respectful and efficient and reasonably priced. Thank you so much!
Michelle Walters
Kevin O Service Provided:
Install Garage Doors
Product:
Garage Doors
Lead Technician :
Review:

Kevin was outstanding. Called when he was on his way and on time for our appointment. Honest and very knowledgeable. I will use them again when the need arises.
Michael Ruggiero
A Response from: John

We are glad you are satisfied, give us a call if you ever need us again.

Kevin O Service Provided:
Garage Door Repair
Lead Technician :
Review:

Great service and arrive at the front end of the time span noted for appointment. Appointment was for general service. Replaced the keypad with a new one. The garage door had never been service. We are the new owners of the property. My daughter recommended your company and has used your service for several years. Thank you.
Paulette Tyler
A Response from: John

We are glad you are happy Paulette! We love that you are a referral. If there is any thing you need in the future feel free to call.

Kevin O Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Lead Technician :
Review:

The service was wonderful. Please correct the spelling of my name. Lewallen, Thanks
Judy Lewallen
A Response from: Heidi

Hi Judy, I apologize for the confusion on the spelling of your name. I have it corrected in all of our data bases. I am glad your service went well. Please do not hesitate to call if you need anything further.

Kevin O Service Provided:
Install Garage Doors
Product:
Garage Doors
Lead Technician :
Review:

Our garage door suddenly stopped working and left us in a pinch. I called Precision and received an immediate answer and within 40 minutes, a tech was at my door. Kevin was professional, informative and quick to fix the door. After, two new springs, alignment of track and slight modification to the opener he was on his way. I am extremely impressed with Precision and in a total time of 1.5 hours from breakage to fix, my garage door problems were resolved. Thanks Precision Team
Randy Freeman
Kevin O Service Provided:
Broken Garage Door Spring Repair
Lead Technician :
Review:

very quick service. Friendly repair man who fixed and looked over everything thoroughly.
ted wirsch
Kevin O Service Provided:
Broken Garage Door Spring Repair
Lead Technician :
Review:

Same day garage door install Thank You
L.B
Kevin O Service Provided:
Broken Garage Door Spring Repair
Lead Technician :
Review:

My door install went fine, thanks!
Renee J
Kevin O Service Provided:
Install Garage Doors
Lead Technician :
Review:

Kevin was very courteous and did a great job installing the doors and removing all of the old door parts.
Theresa K
Kevin O Service Provided:
Install Garage Doors
Lead Technician :
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