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Kevin O
Tech ID#: 4
Reviews: 47
Average: 4.98 stars
Background: 5/1/2015
Drug Test: 4/1/2015

Kevin O

Lead Technician
Kevin O has received 47 reviews, averaging:

Kevin O's Bio:

Kevin O is a lifelong resident of the Buckeye State and currently resides with his wife in the Cincinnati area. Kevin enjoys playing golf, as well as our Cincinnati Reds. Kevin has been a technician for over 20 years and is extremely knowledgeable in all areas of garage door service and installation. Kevin always goes the extra mile for the customer.
Review:

This was our first experience with Precision. I was pleased with the work that was done. I called for an appointment and within a few hours, Kevin was at our door. The work was done efficiently and professionally. Kevin was very pleasant and explained the repair process. I never realized how noisy our old springs were until we had Precision install the new ones. I'm very excited about that bonus. I would call them again for service.
Christina Betz
Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

Garage door noise gone! Straight no nonsense service.
Mark Troup
A Response from: John

We are glad that your garage door is "quiet as a mouse" now, and that you enjoyed your technicians visit. Please call if you need anything else and thank you for the great review.

Kevin O Service Provided:
Garage Door Repair
Product:
Rollers
Lead Technician :
Review:

I was happy with the speed of the repair. I was happy with the service tech that came and did the repair. However, overall I think the cost was high for the work that was done. Will look for a different provider the next time I need a garage door repair.
Jeanette Stepp
A Response from: Heidi

I apologize that you feel you need another service provider. If you have any questions please call me directly. Heidi 513-420-9270. Our main goal is a happy customer with a working garage.

Kevin O Service Provided:
Broken Garage Door Spring Repair
Lead Technician :
Review:

Had new garage door opener installed 4/9/18.Kevin was our installer and did great job. He was friendly and knowledgeable about the opener.i'd recommend to anyone.
William and mickey Gardiner
A Response from: John

Thank you for the 5 star review. We are glad you like your new garage door opener.

Kevin O Service Provided:
Garage Door Opener Install
Lead Technician :
Review:

We called Precision Garage Doors of Dayton and thankfully they came out the next day (other business we called said we'd have to wait 3 days for an appointment). We use our garage as a "front door" so repair time was critical. Kevin was the serviceman. He was very professional and did a fantastic, and efficient, job replacing our old garage door for a new one. The professionalism, quality and cost exceeded our expectations. Our new door looks fantastic! Kevin is great, Thank you!
WS
A Response from: John

I am so happy that you like your new garage door and that you are happy with your service.

Kevin O Service Provided:
Install Garage Doors
Product:
Garage Doors
Lead Technician :
Review:

Service was quick, technician was great! Highly recommended!
Joe Canter
A Response from: John

Thank you for the great review

Kevin O Service Provided:
Broken Garage Door Spring Repair
Lead Technician :
Review:

Kevin O'Hara was prompt, polite, capable, and is obviously an asset to your company. Thank you, Kevin, for installing our new door opener today!
Starr Shebesta
A Response from: John

We are so happy you are enjoying the new garage door opener that Kevin installed. Thank you for the great review and if you need anything feel free to call.

Kevin O Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician :
Review:

I got your name and number off of HomeAdvisor’s.com. You had all 4+Stars reviews. You were available right away, and on a Saturday!!!! Kevin O, called before he came. Was upfront with pricing and options, was exceptionally friendly, and fixed it in less than an hour. Very very pleased!!!
Sharon Lakes
A Response from: John

We are glad that everything went so well for your garage door repair. Thank you for the 5 star review, and let us know if there is anything we can do for you in the future.

Kevin O Service Provided:
Garage Door Repair
Lead Technician :
Review:

The tech was prompt. Could have been early but I couldn't be there at that time. Once here he was very nice and polite. Did a great job and was done in a very timely manner. Will use Precision again
Brian P
A Response from: John

Thank you for the 5 stars, and we are glad that our tech was early and got everything done in a timely manner. If you need us again please call.

Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

What a great operation; polite and helpful staff from phone call through service. Called ahead and arrived on time, explained issues (even pointed out a warranty!) and finished promptly. Definitely five star!!
Gary Nichols
Kevin O Service Provided:
Broken Garage Door Spring Repair
Lead Technician :
Review:

Did a great job. Very professional.
Robert Theile
A Response from: John

Thank you for the 5 star review. We are glad you are satisfied with your garage door springs.

Kevin O Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician :
Review:

Spring broke. Called at 7:30am and Precision was here and fixed it by 9:30am. What more could you ask for!!!
Curt Brookbank
A Response from: John

We are glad we are pleased with your service. Thank you for the great review.

Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

The only reason I didn't give 5 stars is because I am a senior citizen and was not offered the senior citizen discount. Being on a fixed income, I need to use discounts that are available to me!
Kathy Thomas
Kevin O Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician :
Review:

Kevin O. arrived at our home to replace our broken garage door spring. He is very friendly, courteous and professional. After inspecting our garage door (21 year old builder grade) we decided to purchase a new, insulated garage door and opener. Kevin temporarily replaced our broken spring so we can use our garage door and is scheduled to install our new door on Monday.
Jerry Baird
Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Lead Technician :
Review:

I needed a new coil tension spring and cables for one garage door. Called yesterday and an appointment was scheduled for this morning. The service technician, Kevin, was right on time and phoned in advance to give me his estimated time of arrival. He assessed the problem, provided me with service options and then completed the work efficiently. The garage door works great. I would certainly use this company again.
Grant Milne
Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

I had previously dealt with one of your competitors for 32 years. When I called them to schedule the installation of a new door opener, the person with whom I spoke seemed cold, distant and uninterested in helping me. I then did an online search which led me to Precision Door. I was very impressed with the number of positive comments and reviews. I called, made an appointment for service and the rest, as they say, is history. I was given a 2 hour time window for the arrival of the technician. Kevin arrived at the promised time and went straight to work. He was most efficient and professional and I consider it a privilege to have had the opportunity to meet and speak with him. Kevin (and Precision Door) will definitely be my first - and only - call for any future overhead door needs. Wishing you continued success and keep up the excellent work!
Richard Miletic
Kevin O Service Provided:
Garage Door Opener Install
Lead Technician :
Review:

The repairman identified the problem immediately and quickly had it working. Fantastic!!!
James Shaw
A Response from: John

James, we are glad you are happy with your garage door service and gave us a 5 star review. Thank you!

Kevin O Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician :
Review:

Very quick and professional response. Job well done...
Michael Camacci
A Response from: John

Thank you for the 5 stars!

Kevin O Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician :
Review:

Very pleased with the professional way the Precision team installed and explained everything about my new garage door opener. I'm looking to replace my garage door in the near future, and I won't have to look any farther than Precision. They are and will be my garage service people from now on. Thank you
Richard Bush
A Response from: John

Richard, we are happy that you are pleased with your new garage door opener as well as your service with Precision Door. When you are ready for that new garage door be sure to give us a call !

Kevin O Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician :
Review:

Nice tech, very cordial, came in and explained all that needed to be replaced and gave me each cost up front. (All reasonable costs!) Definitely would recommend to other people!
Patricia Patrick
A Response from: John

Thank you for the great review! We are glad that we could service all your garage door needs.

Kevin O Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician :
Review:

Four years ago, I called Precision Door, for a small job of turning the spring on our garage door. The technician showed up on time, on a weekend and after hours, was very knowledgeable, well groomed and the job was done right the first time and was very reasonably priced. So, now (four years later) it was time to replace the (25+ yr) wood garage door. So, I called Precision Door again. The technician Kevin, came out with in two hours of my call and went over our options. We agreed on a new steel door, springs, hardware, ect...ect...at a reasonable price. Kevin showed up on time, well groomed, self starter, and was finished on time with NO HIDDEN FEES! It is refreshing to do business with a company that does what they say, and is not out to squeeze every last dime out the job. And backs the work up with a good warranty.
Daryl Bullock
A Response from: John

Precision Garage Door is glad to be your garage door company of choice. We hope you enjoy your new door!

Kevin O Service Provided:
Install Garage Doors
Product:
Garage Doors
Lead Technician :
Review:

Excellent service and quality product. Prompt service with return phone calls, quotes and scheduling service! I would highly recommend Precision!
Stephanie Hale
A Response from: John

Stephanie, we aim to please! Do not hesitate to call if you need anything in the future.

Kevin O Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician :
Review:

Easy, friendly scheduling. Quick, efficient technicain (if I ever had another issue I would specifically request him). Have already recommended you to a very close friend. Thanks for quick HONEST work. Appreciated.
Julie Burch
Kevin O Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician :
Review:

Called at 6:00AM. Was greeted by a person, who sent someone out to the house by noon. Called ahead to let me know tech was on their way. 15 minutes later spring was replaced. Awesome same day service.
Kendra Murphy
Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

I was looking for some help a few months ago with an issue my garage door opener was having and assumed the worst and it needed to be replaced. I called Precision and explained and John told me how to fix it over the phone!! I was prepared for a service call (and cost) and he fixed over the phone at no charge. Great service. Fast forward few months and I want to install a third opener to our outer garage so I find Precision number and call on a Saturday night at 11:14 PM to leave a message asking for a call back and John answers the phone!!! I was so embarrassed to be bothering him but he asked me questions on what I was looking for a promised to call me Monday as I insisted we get off the phone. He called Monday and installed on Thursday. I could not be more impressed with them and their service. Thanks John and your great team. Sean Garry Mason, OH
Sean Garry
Kevin O Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician :
Review:

Great service. . .this is a company that takes great care of their customers.
Valerie Hackett
A Response from: John

Valerie, we are glad that you feel that way. Let us know if you need anything further!

Kevin O Service Provided:
Garage Door Repair
Product:
Rollers
Lead Technician :
Review:

Our technician was very professional, knowledgeable and quick. He assessed our issue and offered options. He was very quick with the repair and had a smile the entire time. We appreciate the service.
Ryan Scott
Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

Great service from phone in problem to repair.
Joan Cunningham
Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
Review:

Precision Door always provides our condominium community with a fair price and with excellent service!
Curtner Terry
Kevin O Service Provided:
Install Garage Doors
Product:
Garage Doors
Lead Technician :
Review:

The response time was great. The technician, Kevin, was here within an hour of my request for service. The door is working again and I feel confident and more secure with my lifetime warranty.
Tasha Porter
A Response from: John

Tasha, We are glad that you are satisfied with your service. We aim to please! If you have any questions in the future, feel free to call! We are here.

Kevin O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician :
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