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Austin H

Austin H
Technician
Reviews: 21
Average: 5.00 stars
Austin H has received 21 reviews, averaging 5.00 Stars:
1 2 3 4 5

Austin H's Bio:

Austin is a garage door veteran with a baby face. This baby face, by no way speaks for his experience, Austin has been all over the United States working on garage doors, gaining experience as he goes.

Review:

Timely and knowledgeable

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I placed the phone call and Austin arrived less than 2 hours later, Austin was courteous, knowledgeable and efficient. We had a chain that was off track, but the issue was at broken part. He showed me the broken part, told me what the cost would be to replace. Before leaving, Austin checked the 2nd door to make sure we wouldn't have a problem. Very happy and would recommend Precision Door.

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A Response from: John

We are so glad that your garage door repair with Precision Door went so well. We thank for the great review as well as the recommendation.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Referred by a very satisfied neighbor herself. Austin Hitch was the technician and was very polite and professional. Thinking I would have to get a new opener, he was able to fix it in 5 minutes. The door was jammed. Also installed a key pad.

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A Response from: John

Thank you for the 5 star review

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

I had used Precision before so called back. I was very pleased with Austin. HE called before arriving. HE was very knowledgeable ,helpful a d friendly. I didn,t realize my garage door lock was still workable with the system I have,so he put in a new battery and helped me set the code for it. HE also attached my garage door control more securely.The door had been lopsided from an incident years ago and he also helped even that. Plus all the work he did getting the door to close!, I,m very happy with everything

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A Response from: John

We are so glad that Austin took care of your garage door issue. More importantly that your garage door fixed and you feel more secure! If you need anything else please call.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Prompt, friendly and efficient service.

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A Response from: John

Thank you for the great review, we are glad that your garage door repair worked out well! Please call if you need anything.

Service Provided:
Garage Door Repair

Review:

These guys did an excellent job! Came out on time, explained the problem, and fixed my garage door in less than an hour. I would certainly use Precision again and recommend them to friends and family.

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A Response from: John

Thank you for the great review. We are glad that you are happy with your new garage door springs. Please call with any questions.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very happy with this Company! Austin the technician that worked on my door was fantastic. Can’t say enough good things about the quality of work. Will be utilizing this company in the future and will recommend to anyone who needs service

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Service Provided:
Garage Door Repair

Review:

Quick and easy and reasonably priced.

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A Response from: John

We love the great review and the fact that our customer is happy!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called on a Monday morning because of a broken garage door spring. Our door was fixed by 3:00 the same day. For safety reasons my husband and I both loved the fact that we could see a picture of the technician before he came. Excellent customer service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Quick and efficient service; friendly technician. Springs and spindles replaced; door lubed; opener adjusted. Well done!

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A Response from: John

Thank you for the 5 stars Mike!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

He was fast and very affordable, would recommend this company to everyone

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A Response from: John

Thank you for the 5 star review. If you ever need garage door repair again, please give us a call.

Service Provided:
Garage Door Repair

Review:

Austin arrived within a couple of hours of my call to Precision Door Service. He was knowledgeable and professional. He was short the part I needed for my garage door repair. (He had used it on another repair earlier that day). A call to the office did not locate another tech in the area. The next morning he arrived, made the repair and adjusted my garage door to avoid further problems in the future. I placed your company sticker on the door for future reference.

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A Response from: John

Dave We are glad that your appointment went well. Thank you for the 5 star review.

Service Provided:
Garage Door Repair

Review:

Austin was on time, very professional, and got the work done in minimal time. Would definitely use again and recommend him to others.

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A Response from: John

Thank you for the great review Kim! If you nee help with your garage door again, give Precision Door a call.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

The technician arrived in less than 2 hours after my call. Austin is very knowledgeable and thoroughly explained all the work he was doing and costs involved. He is a very hard worker as well as polite. Even gave me a free battery for my opener. Cleaned up everything afterwards. He was able to get the opener working again rather than me having to purchase a whole new unit. Would use Precision again.

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A Response from: John

Susan thank you for the 5 stars and the great review about Austin. You know where we are if you need us! Thanks again.

Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Austin was very polite and quick to figure out the problem then solve it. He explained what was wrong and good at repairing the problem.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had issues with my garage door not opening, it would just beep at me. I call on Friday night and had someone out at 10am Saturday morning. The first guy came out and I decided that I wanted a new opener he arranged for another guy to come out to install it. I had plans for the afternoon and was gone when he arrived. The guy called me after 12 pm and said he would be there in 10 minutes. I explained to him that my sons (over the age of 18) were there and he confirmed what he was doing. I asked him if he could program the keypad for me and he said he would (I'm not the greatest with technology). He called me a short time later and said he was done. But what surprised me the most was that he helped one of my kids carry something to the barn as it was heavy.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The entire group did a great job! Our problem occurred on a Friday night around 4:45 and we called as soon as the garage door would not come down. They walked us thorugh what to do for the night and installed a new gargae door opener the next day when we were out of town. The temperature was 13 degrees outside. They called us a couple times during the instalation to keep updated on their progress. What a professional organization. Dont hesitate to use them.

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A Response from: Heidi

Joe, I am so glad that everything worked out ! Thank you for working with us!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent service. If installing a new opener is beyond your DIY skills, highly recommend. The technician, Austin was excellent.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Fantastic service and the installer named Austin was the best. Will be getting a new door in the spring definitely using Precision again.

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A Response from: John

We can not wait to see what that new door looks like! Until then, call if you need anything!

Service Provided:
Garage Door Opener Install

Review:

It was one of those jobs that seemed simple but got more complex. Through it all Austin, the technician, was patient, professional, and knowledgeable--even when dealing with a customer who became a bit difficult at times (me). He's an outstanding professional who represents your company well.

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A Response from: John

We are glad you are satisfied. Thank you for the compliments, we are here at anytime if you need us.

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

We found ourselves in a bind. Our double garage door was inoperable and stuck in the fully open position. To add insult to injury, rain was in the forecast! Our other concern was critters entering the garage, as we live in a wooded area. We called the office at 3:00pm and were impressed by Heidi's professionalism and assurance that they would help us, now matter what time it was. Austin, the technician had a job before ours which kept him tied up until 7:30pm. When he arrived it was dark and he had been working all day. This did not stop Austin. He was prepared to do the job… now! We were so relieved. He looked at the door. It had several issues which he pointed out. He did NOT try to oversell us. He recommended an overhaul job which replaces important working parts of the door. He did not try to sell us a new door. It was apparent that the overhaul was exactly what we needed. We agreed and he went right to work. Two hours later our door was working like new! Our experience with this company was honest, reliable and straightforward. No hype or attempt to oversell. A word about Austin… Even after working all day and into the night on our job he was excellent and committed to doing the job right. Austin and this company get my highest recommendation. PLEASE give Austin five stars on his profile. A-1, top notch!

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A Response from: Heidi

Michael, I am so glad that everything worked out for you! We are here if you ever need us again in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Dayton Area

(937) 356-3517

(937) 356-3517
Warren County

(513) 836-8436

(513) 836-8436
Butler County

(513) 275-6321

(513) 275-6321
Greene County

(937) 502-4446

(937) 502-4446
Preble County

(937) 529-8958

(937) 529-8958
Clark County

(937) 502-4446

(937) 502-4446
Precision Door Service
Office: (513) 420-9064
3591 Commerce Dr.
Franklin, OH 45005